After staying at a number of retreats in the South West this would be the only bad & worst experience I've ever had.
I suprised my Wife & booked the Deep Water retreat chalet for a special occasion . On entry to the chalet we were
greeted with cobwebs around cieling and windows with flies stuck in them, a kitchen fan with oil dripping off it and a fridge that stinks to high heaven. To top it off a hour & a half after we arrived at our private Deep Water retreat with an outdoor spa the caretaker and his kids turn up without notice to pull a net in off the jetty wich accompanies Deep water Retreat so I'm not to happy with the invasion of privacy!
However after I phoned them about the problems we have had they offered us 2 bottles of wine for the caretker visit and to come and clean again. I would have thought when you pay $495 per night it would be spotless in the first place.
Anyway thanks for a weekend that was supposed to be special but wasn't!!
I wouldn't recommend this place to anyone!!!!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda and BookingOdigeoWL so you can book your Hidden Valley Forest Retreat reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.