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“Location is it's best asset” 3 of 5 stars
Review of Palace Hotel

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Palace Hotel
2.0 of 5 Inn   |   137 Hannan Street Locked Bag 42, Kalgoorlie, Western Australia 6430, Australia   |  
Hotel amenities
Ranked #2 of 6 Kalgoorlie B&B and Inns
Sydney, Australia
Top Contributor
421 reviews 421 reviews
79 hotel reviews
Reviews in 162 cities Reviews in 162 cities
278 helpful votes 278 helpful votes
“Location is it's best asset”
3 of 5 stars Reviewed January 5, 2012

Situated on a major city intersection, the hotel is in a great spot for watching the world pass by. Our queen sized balcony room was OK, if a little small. Smokers next door made the balcony less attractive than it may have been. The bed was comfortable but the towels were a little thin. In a city where the accommodation is expensive, this is a reasonable option.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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41 reviews from our community

Traveler rating
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    16
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    7
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Perth
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed November 15, 2011

A typically overpriced establishment in Kalgoorlie. There is a fine line between romantic faded glory and plain downright shabby.

Booked the Hoover Apartment on-line but it wasn't available so was booked into a suite 'of equivalent' standard.

It turned out to be a converted shop on the ground floor on the streetfront, replete with blacked out shop windows and a door which had been kicked in and had not been repaired.

Facilities in the room were very basic, with a uncongruously large wide screen TV. The old chesterfield was shabby and unsupporrtive and very worn and tatty (no, it was NOT pleasantly lived in). Very poky bathroom which had been shoehorned into whatever space was available. Gloomy room with a most unappealing unnerving vibe. Bed was saggy and uncomfortable.

Service was grumpy and unfriendly.

Not recommended unless you have a thing for old quirky places which make Fawlty Towers seem like a 6 star luxury estabishment.

Room Tip: Stay elsewhere.
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  • Stayed October 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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perth
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed October 29, 2011

I was charged $75 for a single bed which tilted to oneside as when you went to lay down you had watch you didnt knock yourself out on the shelf....The room was covered in dust (i have taken photos).The door didnt lock properly, the floorboards need changing, the sink had rusty taps.There was no remote contol for the TV.The TV reception was terrible and for that price you would expect Foxtel.Oh and the staff are rude.Would not stay there again, wasnt even fit for a dog!!!!!!

Room Tip: Just dont go there, choose another hotel...
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  • Stayed September 2011, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Perth
Top Contributor
63 reviews 63 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 21, 2011

Basic country pub in a notoriously expensive mining town.
$95 night double with small ensuite.
Wifi didn't work.
Tired old linen not changed in four days.
Noisy until bar shut.
Central location with groceries and cheaper eats close.
Restaraunt well out of our price range!!!

  • Stayed June 2011, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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WA
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 19, 2011

After an underwhelming experience at The View on Hannans the previous night, we booked into The Palace. I asked if the Hoover Apartment (which I'd seen online had room for the 3 of us) was available. It was, and the housemaid who was at reception willingly went upstairs to make up the sofabed for us, despite the fact she'd been going off shift when we arrived.

The apartment is in the "loft" of the hotel which entails a trek up the grand staircase (and it IS still grand), along a long corridor and up a small set of stairs to our suite. There are two other rooms on this level. The apartment consists of a very big bedroom with queen bed, with ensuite shower and toilet. There is a small corridor to an equally large lounge room with a wall mounted flat screen TV, table and chairs and sofas, including a sofa bed which was very comfortable. There is a kitchenette in a small room off the lounge, with all you could need including a microwave.

The apartment is newly painted in heritage colours, has chandeliers, clean and tasteful bedding and real character! Its windows look out onto the centre of Kalgoorlie.

The hotel's restaurant is on the balcony overlooking the street and was well heated. We didn't eat a full meal there but drinks and very nice desserts and coffees were served by attentive staff.

There is also a dining area on the ground floor which does wonderful lunches and breakfasts and is very good value, and the rooms are so historic and beautiful.

Did I mention the history of this place? Check out http://www.palacehotel.com.au/history.html for the details - absolutely fascinating story of the goldrush days and Herbert Hoover's (31st US President) connection with The Palace.

How much? Just $160 a night for an apartment for three of us. Love it...we'll be back!

A footnote...we saw some of the basic single rooms and they look a bit grim, but hey, at $55 a night what do you expect?

Room Tip: Ask for the Hoover Apartment
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  • Stayed May 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Top Contributor
136 reviews 136 reviews
38 hotel reviews
Reviews in 46 cities Reviews in 46 cities
119 helpful votes 119 helpful votes
2 of 5 stars Reviewed February 2, 2011

Located in a great town with a lot going on it in this hotel should be great to stay at, but it`s not. The suite we had opened directly out on to a public sidewalk and a number of bar patrons found the window still to be an ideal place to sleep things off. The room was dimly lit with no opportunity to see anything interesting outside. The King sized bed was a Queen and bathroom is a converted closet. In addition, there were cockroaches in the room which the hotel staff dismissed with a causal shrug saying `they fly in from outside`! To get basic housekeeping you had to ask and eventually it was grudginly done.

  • Stayed January 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eaton, Australia
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 12, 2010

We choose this hotel as we wanted to stay somewhere that was historical as well as being close to everything. She is a lovely old lady and the staff were great.
We had booked online through one of the booking agencies and only paid for a basic double room. When we arrived they upgraded us to a balcony room with views over Hannan Street. The rooms are still very basic, no phones or radios. They do however have wifi, TV's, tea/coffee and refrigerators so enough to get by. As it is an old hotel you don't expect or pay for all the trappings that you don't need anyway.
We loved our stay there, would recommend it and a place we would stay at again.
You will love the huge staircase and antique furnishings throughout the foyer and halls.
There isn't an elevator so be prepared to climb the stairs.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palace Hotel

Address: 137 Hannan Street Locked Bag 42, Kalgoorlie, Western Australia 6430, Australia
Location: Australia > Western Australia > Kalgoorlie
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #2 of 6 B&Bs / Inns in Kalgoorlie
Price Range (Based on Average Rates): $
Hotel Class:2 star — Palace Hotel 2*
Number of rooms: 70
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