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“Looking for peace and quiet and quality” 5 of 5 stars
Review of Quest Warrnambool

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Quest Warrnambool
4.5 of 5 Hotel   |   15 - 19 Liebig Street, Warrnambool, Victoria 3280, Australia   |  
Hotel amenities
Ranked #5 of 29 Hotels in Warrnambool
Shepparton
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Looking for peace and quiet and quality”
5 of 5 stars Reviewed September 19, 2013

Great place to relax. Excellent facilities. Excellent service. The Quest is minutes from everything and Warrnambool has a lot to offer. A five minute walk gives you great ocean views and the Warrnambool Hotel is one of the best pubs I have been in.

Room Tip: One bedroom apartments have everything you could possibly need!
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this review, October 8, 2013
Dear Holler49

I appreciate your review. It is fantastic that you enjoyed your visit down to Warrnambool. We are lucky to have a fantastic beach and waterfront precinct, as well as a thriving CBD with excellent restaurants and dining options.

It will be great to have you back again!

Kind regards,

Justin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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170 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • French first
  • German first
  • Russian first
  • Any
English first
Perth
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2013

We booked at 4pm on a Friday and were pleasantly surprised to find a great deal called ' Studio weekend escape'. On arrival we found out no studios were available so we were upgraded to a one bedroom apartment! The Apartment was great. Clean, comfy bed and a washer and dryer which is handy when you are travelling. The staff were friendly. We definitely recommend this place.

Room Tip: The one bedroom apartments have a washer and dryer.
See more room tips
Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this review, September 16, 2013
Dear ATMack2013

Thank you for your excellent review. Sometimes we do complimentary upgrades to larger apartments so our guests get to experience more of our many different room types.

It is great to see you enjoyed our staff and comfortable beds!

I look forward to seeing you again at Quest Warrnambool.

Kind regards,

Justin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geelong, Australia
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 13, 2013

Stayed here recently when in Warrnambool for work. Good central location in main street just up from the water. I was in a studio apartment which was quite small but comfortable, it was all I needed. The bed was very very comfy. The only downside is that the walls are paper thin.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this review, September 16, 2013
Dear rasberrybullet,

I appreciate your time in completing a positive review on Tripadvisor.

We have a predominately corporate cliental during the week and are purpose built for business travellers, with a great location and complimentary wi-fi internet access. Happy to see you found the beds comfortable. We have thick duck-down mattress toppers on all beds which are very popular.

Hope to see you again next time you are in town!

Kind regards,

Justin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockhampton, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 22, 2013

Apartment was clean, comfortable, spacious and very welcoming. It felt like we had come home! It was 8pm when we got into Warrnambool and was a last minute decision to stop for the night. Staff were very friendly and helped make our stay great.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this review, September 6, 2013
Dear Lauren C

Thank you for your positive Trip Advisor Review. I am really happy that you choose to stay with us for the night.

We receive a lot of "walk in" reservations due to our prominent location on Liebig Street in the heart of Warrnambool's CBD.

Thanks again and hope to see you again in the future!

Kind regards,

Justin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
114 reviews 114 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 12, 2013

I was in Warrnambool becase my 83 year mother was have laser surgery at the local hosptial.
The Quest has a ground floor 2 bed & 2 bathroom apartment. No stairs close to the disable car park. ( that is if the the night staff aren't parked in it. ). It is warm & the beds are good. Serving was late in the day so we passed on it as my mother was recovering from the mornings proceedure & was rising in bed. I should have booked or asked for it to be down early.
On suit good but second bathroom has shower over the bath not all that elderly or disable friendly. No dinning room. Two pubs & two chinese resturants close but supermarket a bit of a drive away. So if arriving late be prepared. Could make a cup of tea in the room.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this review, August 14, 2013
Dear Beach Family00

Thank you for your good review of Quest Warrnambool. I'm happy to see you enjoyed your time at Quest in our downstairs 2 bedroom, 2 bathroom apartment. We are relatively flexible with our servicing times so we can arrange servicing earlier if requested. We do not have an onsite restaurant as you mentioned , but we do offer chargeback to 22 restaurants within walking distance of the hotel.

Thank you again for your time, I really appreciate it!

Justin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 10, 2013 via mobile

The apartment was spacious, clean and well equipped. Mattress on the bed not good though. My husband and I developed severe backache. We have just returned from an 8 week trip around the world and this was probably the worst we'd slept on. We never once had back issues in the other hotels we stayed in. Otherwise the hotel is highly recommended.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this review, August 14, 2013
Dear Basketballmum,

Thank you for taking the time to review Quest Warrnambool on Tripadvisor.

I'm really disappointed that you found the bed uncomfortable. We have concentrated on making our beds super comfortable with duck down mattress toppers, and new linen. Could you please contact me at your convenience so I can ascertain the actual bed so we can test it?

Kind regards,
Justin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
57 reviews 57 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed August 10, 2013

Had my first stay at Quest Warrnambool last week, and as i've stayed at other Quest locations, i had certain expectations.
Those expectations are certainly met, and exceeded !
One tends to think that all Quest locations are the same in terms of hotel/room layout and design, but they are all quite different.
Quest Warrnambool is kind of unique in that it is not 1 big apartment block, but rather 4 or 5 seperate blocks of rooms, each with it's own entrance.
The rooms and surrounds are immaculately kept, and the rooms are very quiet, so perfect for a good nights sleep.
The reception staff are very friendly too, which is a big plus in any hotel !!
I really enjoyed my overnight stay there last Sunday, and look forward to returning in the near future.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, General Manager at Quest Warrnambool, responded to this review, August 14, 2013
Hi DadNDave

Thank you for reviewing Quest Warrnambool.

You are right, many of the Quest Apartment complexes are different, but we all have to adhere to strict quality and cleanliness standards. Our property is well laid out with separate buildings around the central pool BBQ area and carpark and we are right in the heart of Warrnambool's CBD.

I will pass your comments on to our staff. We all take great pride in the hotel. Can't wait to have you back again.

Thanks again,

Justin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quest Warrnambool

Address: 15 - 19 Liebig Street, Warrnambool, Victoria 3280, Australia
Location: Australia > Victoria > Warrnambool
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Warrnambool
#2 Family Hotel in Warrnambool
#3 Luxury Hotel in Warrnambool
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest Warrnambool 4.5*
Number of rooms: 41
Official Description (provided by the hotel):
Rated as 4 stars, Quest Warrnambool is the only accommodation provider on Liebig Street, Warrnambool's main street. Surrounded by restaurants and retails stores, we are only a minute's walk to the beach, parklands, Flagstaff Hill and just 25 minutes drive from Port Fairy and Tower Hill.Can other accommodation providers in Warrnambool offer these complimentary services? ♦No credit card surcharge; 1 nightly rate, no hidden charges ♦Complimentary WiFi ♦Complimentary use of our local gym & aquatic centre ♦Complimentary onsite car parking ♦Complimentary FOXTEL & DVD hireOur stylish, modern apartments cater for both corporate and leisure travellers. All studios, apartments and townhouses are air conditioned, with LCD televisions, Austar and complimentary wireless internet access.The apartments feature separate lounge and dining areas, fully equipped kitchen and laundry. With a solar heated swimming pool, BBQ area and two multi-purpose conference rooms, your stay at Quest Warrnambool is bound to be an enjoyable one. ... more   less 
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Also Known As:
Quest Hotel Warrnambool

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