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“5 Star Motel” 5 of 5 stars
Review of Comfort Inn Western

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Comfort Inn Western
3.5 of 5 Hotel   |   49 Kepler Street, Warrnambool, Victoria 3280, Australia   |  
Hotel website
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Hotel amenities
Ranked #2 of 29 Hotels in Warrnambool
Certificate of Excellence 2014
Guam
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“5 Star Motel”
5 of 5 stars Reviewed December 31, 2013

My husband and I have seen our share of small town Oz motels, so when we walked into our room at Comfort Inn Western, the updated, tasteful decor was a most welcome surprise. And so clean! We had several personal issues occur during our trip to Warrnambool and the owners of this motel were incredible - true to their word, helpful, understanding. Glowing praise here from someone who tends to be a bit particular about where we stay. Thanks for everything, Bob and Debbie!

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie J, Owner at Comfort Inn Western, responded to this review, January 6, 2014
osolamio
Guam

Wow, how nice you are to give us such a glowing review, we enjoyed the chats we had with you both and hope you are now home safe and sound.

Regards Bob & Debbie
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126 reviews from our community

Traveler rating
    77
    44
    5
    0
    0
See reviews for
15
63
6
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
adelaide
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 30, 2013

We stayed her for 1 night whilst driving the Great Ocean Road Melb-Adel.
Easy convenient location. walking distance to main restaurants and the city centre.
Great updated rooms with a very comfortable bed.
Lovely lady at reception who offered many suggestion for dinner and sight seeing.
would definitely stay here again, and easy to recommend to others.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie J, Owner at Comfort Inn Western, responded to this review, January 6, 2014
am72Adelaide

All our guests remark on our location, its nice to park the car, and walk to dinner, everything is within 2 city blocks. We appreciate you taking the time to review us.

Regards Bob & Debbie
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California, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 14, 2013

We had a one night stay in Warrnambool, the owner was friendly and helpful. The new rooms were great needed a longer stay to enjoy the area. Very clean and comfy. Great as a stop between Adelaide & Melbourne.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie J, Owner at Comfort Inn Western, responded to this review, January 6, 2014
DavCal11

We hope the remainder of your trip was enjoyable, and we thankyou for your kind words.

Regards Bob & Debbie
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Melbourne, Australia
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 21, 2013

The current owners (Bob and Debbie) have done a fantastic job refurbishing this little hotel at the edge of the Warrnambool business district. The rooms are fairly large and comfortably furnished for a good night's rest. The decor is modern, the mattress and pillows are comfortable. Handy little folder with takeaway and delivery menus. Welcome mints were a nice little touch.Soap and shampoo dispensers made it unnecessary to fiddle with tiny bottles. Parking is convenient (and complimentary) but availability dependent on the crowd in the adjacent pub. Room was quiet - no street/outdoor noises to keep me awake.

Room Tip: Upstairs - in the corner furthest from the front office. No wheelchair/disabled access though.
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie J, Owner at Comfort Inn Western, responded to this review, January 6, 2014
pollicsduo

Firstly, thank you for taking the time to let us, and others know what your thoughts on our motel were. Even though our accommodation is in the city centre, we are told often by guests, they can't believe how quite it is, we are 1 city block from a diverse range of eatery's, great shopping, cinemas, and our beautiful beach. We hope you will stay with us again.

Regards Bob & Debbie
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Melbourne, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 3, 2013

We were there for 1 night for a friend's wedding on 02/11/2013. The location is great, walking distance shops and 2 minutes drive to the shore but quiet enough for a good night sleep. I was greeted and farewelled by the friendliest people and gave great tips of where to go for lunch the next day. The room is very clean, new and modern and big enough for us to frantically get ready for the wedding. Highly recommended.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie J, Owner at Comfort Inn Western, responded to this review, January 6, 2014
d-n2202

We have had some wonderful people stay with us, and your review of how you found our accommodation, leads us to think we are doing something right, we hope you will visit us again sometime. Many thyanks.

Regards Bob & Debbie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bli Bli, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2013

We had a 1 night stay at this motel (24 Oct 2013). 1st Class from beginning to end -from the Host (including his recommendation for a nearby Thai restaurant), the quality décor, cleanliness. Perfect resting place for the traveller. Meg & Dick. Bli Bli, Queensland

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie J, Owner at Comfort Inn Western, responded to this review, November 2, 2013
Meg B

Wow Meg, thanks for the great review, we have been slowly up grading the motel since
we have been here(2 1/2 years)and with our wonderful staff, we are hoping, we are covering bases in all areas of motel accommodation. I am sure your review will be a great help to other travellers.

Regards Bob & Debbie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2013

Loved it. Friendly assistance at reception and great location. Loved being able to park the car and walk around town to restaurant/pub/cafe. Room very clean and fresh and the bed was excellent! Would definitely recommend and would love to return.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie J, Owner at Comfort Inn Western, responded to this review, October 22, 2013
Holli_Daze_000

Thanks for the great review, its good for us to hear our guest are happy when they leave, and we would love you to come back and visit again.
Yes, the motel is very central to everything, shops, clubs, Hotels and restaurants and its walking distance to all, so the car can stay parked at the motel for the duration of your stay.

Thanks once again
Regards Bob & Debbie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Western

Address: 49 Kepler Street, Warrnambool, Victoria 3280, Australia
Phone Number:
Location: Australia > Victoria > Warrnambool
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#1 Romantic Hotel in Warrnambool
#5 Business Hotel in Warrnambool
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Comfort Inn Western 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Fully refurbished executive CBD Motel near the train and bus stations. Onsite tapas restaurant/wine bar, 'The Last Coach'. FREE Wi-Fi and Foxtel with in room Mini-Bar. 1Km to Lady Bay beach. Suitable for corporate and leisure guests, as well as groups. ... more   less 
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Also Known As:
Comfort Inn Warrnambool
Warrnambool Comfort Inn

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