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“First class service” 5 of 5 stars
Review of Comfort Inn On Raglan

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Comfort Inn On Raglan
4.0 of 5 Hotel   |   349 Raglan Parade, Warrnambool, Victoria 3280, Australia   |  
Hotel amenities
Ranked #3 of 28 hotels in Warrnambool
Melbourne, Australia
Top Contributor
106 reviews 106 reviews
29 hotel reviews
Reviews in 42 cities Reviews in 42 cities
106 helpful votes 106 helpful votes
“First class service”
5 of 5 stars Reviewed April 19, 2013

The couple who own this establishment pride themselves on providing first rate customer service.
Their friendly local advice and help was most welcome. The rooms are modern and comfortable. the breakfast was very good and served when requested.
As far as motels go, you don't need much better than this.

Room Tip: Room 12 upstairs was clean modern and comfortable
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann C, Owner at Comfort Inn On Raglan, responded to this review, June 28, 2013
Hello Gary,

My apology for responding to your review so late. I only managed to transfer the ownership of tripadvisor account for this motel a few days ago.

I am very pleased that you enjoyed our service. Whenever we can, we try to help our customers with getting the best time they can while they are in Warrnambool, whether for work or holiday.

Thank you for liking our breakfast as well. Steve will be thrilled to know.

We look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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52 people have reviewed this hotel

Traveler rating
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    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Any
English first
melbourne
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 29, 2013

First class rooms ( much better than you would expect from the rendered finish of the building from the outside) excellent warm service from Ann - however would avoid rooms to the fair left of reception as truck brake noises ( motel is very close and on the main road into town) during the night woke me 3 times during the night! Maybe management could double glaze these rooms or speak to council/police to restrict trucks from using air brakes at night.

Room Tip: Avoid rooms to far left of reception next to main road
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann C, Owner at Comfort Inn On Raglan, responded to this review, June 28, 2013
Hi Jackson61,

Thank you for taking time to write a review. I apologize for not responding any earlier. I only managed to transfer the Tripadvisor account recently from the previous owner.

Being a motel next to the busy Princess Highway, we are unable to avoid some degree of noise. Our windows and doors are fairly solid and will prevent most of the noise from coming in when they are shut. We had 2 happy customers this morning mentioning that they had the best sleep.

We have taken your review as an advise and will discuss the possibility of making some necessary adjustment.

Thank you again.
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Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 20, 2013 via mobile

We stayed one night here at the end of our Great Ocean Road trip and wish we had spent two, best service I have had on our holiday. Nice comfortable room. Easy to find. Good value. I would stay here again!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann C, Owner at Comfort Inn On Raglan, responded to this review, June 28, 2013
Hi SarahS,

Sorry it took 3 months to respond to your review. We just managed to transfer the Tripadvisor account from the previous owner to us recently.

Thank you for your kind review. I am pleased to find out your stay was enjoyable. I know I have served you like all other customers so am very thrilled and humble to see that you were happy with my service.

We look forward to seeing you again.
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edmonton, alberta, canada
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 1, 2013 via mobile

My wife and I were travelling west to east on the Great Ocean Road, from Adelaide to Melburne. The first days drive was from Adelaide, SA to Warrnambool , Victoria, a distance over 600 km. After a long day of driving we arrived at the Comfort Inn. It was easy to find as it is on the main road into town,just past the city centre.

I entered the office to check in with the reservation in hand. I spoke with the manager, Ann and told her I had s reservation. Unfortunately she did not show it. When I looked at my reservation, I saw I had made it for March and not February.

Ann told me not to worry, checked us into our room and contacted the necessary folks to correct my mistake.

She also gave us a voucher for two complimentary drinks at Images Restaurant. That meal turned out one of the best we had in Australia.

Ann made recommendations for things to do including the Maritime Museum, 3D Shipwrecked Multi Media presentation, and the whale watching pier. All Great Activities. Thank you, Ann

  • Stayed February 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann C, Owner at Comfort Inn On Raglan, responded to this review, June 28, 2013
Hi CanadianABfan,

Thank you for your wonderful review.

I am very pleased to see you had a great time in Warrnambool. It is always our goal to see people enjoying their time here. We understand being a local, problem is a lot easier to be fixed by us than passing it back to our international travelers. There was no trouble at all!

Maritime Mesuem and Flagstaff Hill are one of the most popular tourist attractions in Warrnambool and have recently been awarded an Excellence Award for their 4.5 star rating on Tripadvisor. I am glad that you enjoyed it.

Hope we will see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Inn On Raglan

Address: 349 Raglan Parade, Warrnambool, Victoria 3280, Australia
Location: Australia > Victoria > Warrnambool
Amenities:
Free Parking Kitchenette Room Service Suites
Hotel Style:
#2 Business Hotel in Warrnambool
#2 Luxury Hotel in Warrnambool
#4 Family Hotel in Warrnambool
#5 Romantic Hotel in Warrnambool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Comfort Inn On Raglan 4*
Reservation Options:
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Also Known As:
Comfort Inn Warrnambool
Warrnambool Comfort Inn
On Raglan Comfort Inn

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