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“Overpaid” 3 of 5 stars
Review of Novotel Melbourne St Kilda

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Novotel Melbourne St Kilda
4.0 of 5 Hotel   |   16 The Esplanade, St Kilda, Port Phillip, Victoria 3182, Australia   |  
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Ranked #8 of 18 Hotels in St Kilda
rüsselsheim
Top Contributor
601 reviews 601 reviews
157 hotel reviews
Reviews in 182 cities Reviews in 182 cities
231 helpful votes 231 helpful votes
“Overpaid”
3 of 5 stars Reviewed March 22, 2013

We paid 519.-- AUD for one night ( without breakfast !!) . We got a small executiveroom with a small spabath and a small bayview. ( room 303) The room was clean,the bed comfortable, but nothing was special. For example: there was no icebox in the fridge. Good: free internet-access in the lobby and very friendly people at the reception.

Room Tip: Look for a room in the higher floors ( up 4 or 5 )
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelStKildaGM, General Manager at Novotel Melbourne St Kilda, responded to this review, March 24, 2013
Thank you for taking the time to share your comments. We apologise for faiilng to provide value for money on this occasion & for not extending our usual warm hospitality. Our staff are committed to making each stay a special & memorable one, and hope you have the opportunity to return for a better experience in future.

Regards.

Erkin Aytekin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,710 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
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English first
Melbourne, Australia
1 review
4 of 5 stars Reviewed March 22, 2013

Stayed at the Novotel in St Kilda and loved every minute of it. The location had great views of the bay and the weather just drew you outside to walk along the beach. Hotel room was great, clean and the right temperature. Staff were great. Did not have any meals but the restaurant looked inviting.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
4 of 5 stars Reviewed March 21, 2013

Was very happy with everything. 11.00 am checkout was great, breakfast was really good. The room was great. The room layout is very good for a family of four. The location is fantastic and the beach view while having breakfast is lovely. Thankyou very much to Novitel and staff

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed March 18, 2013

novotel St Kilda is all about quality and superb value. I always enjoy staying at this hotel. The rooms are always fantastic ( even their budget rooms). Great location & convenient to restaurants & the city.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
55 reviews 55 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed March 18, 2013

I stayed one night at the Novotel, St Kilda in early March 2013 for business. The location is excellent - close to all the main attractions of St Kilda with a tram stop right outside. The conference facilities were fantastic with great refreshments and an allocated Nespresso business machine (well used by many of us who'd flown in early).

Staff were extremely and rooms were generally clean. I was given a free upgrade from a standard to a larger superior room, but it faced the carpark - not a great view, given the other side of the hotel faced the bay.

The room was very large with a nice day bed and large office desk to work (extremely helpful for the travelling professional). Bathroom was very large and decent, equipped with a large spa. The bed was large and comfortable, though I found the pillows a bit flat and woke up uncomfortably during the middle of the night.

Functionally, I found that the Novotel ticked the boxes for a conference venue in a great location and clean rooms where all you needed to do was work and sleep.

But given the room rate paid by my firm, I would be unlikely to stay here again if travelling for leisure. While the location was fantastic, I'd be after more value for money.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brisbane
1 review
4 of 5 stars Reviewed March 17, 2013

Restaurant still too cold. Other patrons complained while I was there. Bit of noise during night before St Kilda festival. However, improved stay this time, special mention and thanks for Aleesha at reception - going the extra mile.Great customer service.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelStKildaGM, General Manager at Novotel Melbourne St Kilda, responded to this review, March 24, 2013
Thanks for your sharing your feedback on the restuarant & for your positive comments regarding Aleesha.

We look forward to welcoming you back to Novotel St Kilda again in the near future.

Regards.

Erkin Aytekin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
4 of 5 stars Reviewed March 17, 2013

The hotel gave us an upgrade to a larger room, which was lovley. Very spacious. The food was very good but felt the breakfast was a little overpriced. We were in a room to the back I imagine the rooms overlooking the water would be worth the extra money if you hadn't been to St Kilda previously.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Melbourne St Kilda

Address: 16 The Esplanade, St Kilda, Port Phillip, Victoria 3182, Australia
Phone Number:
Location: Australia > Victoria > Greater Melbourne > Port Phillip > St Kilda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in St Kilda
#6 Business Hotel in St Kilda
#8 Luxury Hotel in St Kilda
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Melbourne St Kilda 4*
Number of rooms: 211
Official Description (provided by the hotel):
The 4-star Novotel Melbourne St Kilda is the city's premier beachfront hotel. Ideally positioned facing St Kilda beach and surrounded by some of the city's finest attractions, Novotel St Kilda is the perfect escape for the business or leisure traveller. Situated 6km from the city centre and 28km from Melbourne Airport, experience all this unique St Kilda hotel and its cosmopolitan surroundings have to offer from this hotel's prime position on The Esplanade. Novotel Melbourne St Kilda provides a great choice of St Kilda accommodation, offering 211 rooms and suites, many featuring spa baths with spectacular bay view over Port Philip Bay. The Novotel St Kilda can cater for a variety of events including residential conferences, team building exercises, annual meetings and gala dinners. Choose from 12 versatile function spaces for up to 300 delegates. Many of the rooms offer stunning ocean views and outdoor terrace areas for informal networking. Walk to some of Melbourne's finest attractions such as Luna Park, experience the famous Sunday art and craft market on The Esplanade or discover the many shopping options and bustling nightlife on nearby Acland and Fitzroy Streets. If you need to park the car, there is a secure, undercover parking (extra charge), whilst a tram stop at the front door ensures easy and convenient access to Melbourne city centre only six kilometres away. ... more   less 
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Also Known As:
Novotel Melbourne St Kilda Hotel St Kilda
Accor St Kilda
Novotel St Kilda
St Kilda Novotel
Novotel Melbourne St Kilda Greater Melbourne

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