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“Great location, great service!” 5 of 5 stars
Review of BEST WESTERN Aspen & Apartments

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BEST WESTERN Aspen & Apartments
4.0 of 5 Hotel   |   342 York Street, Sale, Victoria 3850, Australia   |  
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LOWEST RATE GUARANTEED!
Ranked #1 of 8 Hotels in Sale
Certificate of Excellence 2014
Melbourne, Victoria, Australia
Top Contributor
131 reviews 131 reviews
92 hotel reviews
Reviews in 59 cities Reviews in 59 cities
118 helpful votes 118 helpful votes
“Great location, great service!”
5 of 5 stars Reviewed October 17, 2012

I just came back from Sale, Victoria, where I stayed a couple of nights. The room was very confortable and spacious. Good lighting and cable TV with lots of channels.
Breakfast was a wonderful surprise, with lots of options brought to your room. A real chef's brekky.
I will definitely stay again.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aspenmotorinn, Owner at BEST WESTERN Aspen & Apartments, responded to this review, October 19, 2012
Thank you first of all for staying and secondly for your positive comments. I must point out that the one area where we need improvements are the photos on our Web Site, this has taken us far to long, but we firstly needed to update our rooms, which we have now done and we will very soon have NEW photos of our property on the wb site. Again, thank you for your positive comments and we hope to see you again.

Regards,

Craig
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92 reviews from our community

Traveler rating
    57
    28
    4
    2
    1
See reviews for
26
29
4
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Melbourne
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
Reviews in 28 cities Reviews in 28 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed September 16, 2012

We stayed at the Aspen Best Western Motel in Sale at the weekend and had a great night in a very comfortable room. The room was freshly painted with new carpet and the most comfy bed I’ve slept in at a motel. The bed had a feather topper which made it very soft and warm but still supportive of my back. The big flat screen TV was very much appreciated to watch the football from the two seater recliner couch. There were plenty of big soft towels and the shower was nice and hot. Tea and coffee making facilities are provided and good quality biscuits as well. The room was spotless and the owner was friendly on booking and when we were there and gave us a very good recommendation for dinner. We had a cooked breakfast which was well done, hot and on time. There is free in room WI FI as well as a computer in reception you can use and there was 80 channels of free pay TV. I would recommend the Aspen Motel to anyone wanting somewhere to stay in Sale. It’s excellent value and much better than motels we have paid a lot more to stay at.

Room Tip: Don't bother with Quest Sale, the reviews say the rooms are small. This motel has good sized spo...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aspenmotorinn, Manager at BEST WESTERN Aspen & Apartments, responded to this review, September 18, 2012
We appreciate you taking the time to respond to your stay with us, the feedback ensures that we are on the correct path to making the stay of the customer all that it should be and certainly helps with our own enthusiasm. I have always asked myself, would I stay in our own rooms and the answer has been a "yes", the biggest asset we now have I believe is the "Free" wifi and the feedback to the new system has been over whelming in how well it works.

Again, thank you for taking the time to repond to your stay, comfort, service and cleanliness is what this industry is all about.

Regards,

Craig & Marianne Caddy
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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2012

We stayed for one night and found it very quiet and clean. The staff were very friendly and as their were four of us (2 adults and 2 teenagers) the room was very comfortable. A great place to stay whilst we visit family and would definitely stay again.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aspenmotorinn, Owner at BEST WESTERN Aspen & Apartments, responded to this review, September 4, 2012
Both Marianne and I would very much like to thank you for taking the time to respond to your stay with us, reviews such as this help us to make decisions on our future direction of what people like yourselves are after when they travel, it is important for us to make decisions on your needs and wants, so again, thank you for taking the time in posting your review.

Regards,

Craig
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Melbourne,
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 17, 2012

Craig, Marion and staff look after guests very well. For some one who is always on the road with work, it's great to arrive to a friendly smile and a chat. Recommend to any one travelling to Sale as a good base.
Highly recommend the ham and cheese omelette for breakfast. Simply the best.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aspenmotorinn, Owner at BEST WESTERN Aspen & Apartments, responded to this review, August 27, 2012
We at the Best Western Aspen Motor Inn would like to thank you for your kind words, we certainly appreciate your remarks. It just goes to show that looks can be deceiving, we have worked hard to ensure that anyone that stays with us walks away having felt they have had a great stay. To make it evenmore rewarding for us, we have just been given the honour of "The Best 3 and a half star Hotel" within the Australasian Region for Best Western, something we are very proud of.

Thank you again for your kind remarks.
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Hillarys, Australia
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 16, 2012

On first arriving I wondered what on earth I was doing here. This was a company booking, so was out of my hands.....
The rooms are a typical motel layout, these rooms are in need of updating, very 1970's and there can be a bit of road noise from York Street, but there the crititism ends.
The room I was in had a double and a single bed, an armchair, minibar, free satellite tv and free wifi! Take a note other expensive hotels!
The room was spotlessly clean and tidy, the manager and staff are cheerful, friendly and very helpful.
The minibar is extremely reasonable, not the usual ripoff prices. The food (which is ordered in from 'Jack Ryan's an Irish bar in Sale) is really good.
All in all, very good. If you're looking to stay in Sale, want value for money and friendly staff, this is the place.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aspenmotorinn, Manager at BEST WESTERN Aspen & Apartments, responded to this review, August 27, 2012
Thank you for your response, we appreciate your time in writing your response, it's great for people like yourself to take the time to write a positive response, you tend to find the only responses you tend to get is from people that have had a negative stay, so again thank you for taking the time to write this review.
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Perth, Australia
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 10, 2012

it was a pleasure to stay here,from the moment i checked in till the time i left i couldnt faulty the place.The room was large the beds had electric blankets and the wifi was free...what more could u want....oh and superb host i would say to anyone stay at this place,simply couldnt faulty it.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aspenmotorinn, Owner at BEST WESTERN Aspen & Apartments, responded to this review, August 11, 2012
We thank you from the Best Western Aspen Motor Inn for taking the time to respond to your stay with us, we really do appreciate it. The NEW free cloud internet we have installed has been a great addition to our Business, as we know that this is what most Business Travellers want and require. We will continue to improve the decor of the Motel, which as you know takes time and money, it is our goal to make this Motel into a "home away from home".
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Geelong, Australia
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 5, 2012

Yes the rooms are dated. So if you want ultra modern cough up a heap of extra $$$ and go down the street to quest. But if you want a good clean well equipped room, great new wifi, good meal service and super friendly hosts then go to the aspen.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aspenmotorinn, Owner at BEST WESTERN Aspen & Apartments, responded to this review, August 6, 2012
Nick,
Thank you for taking the time to write the review, we know we are on the old side but we are constantly upgrading our facilities to ensure a comfortable stay and yet you are correct, the new "FREE" Wifi has been a great addition for our customers. We do hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Aspen & Apartments

Address: 342 York Street, Sale, Victoria 3850, Australia
Phone Number:
Location: Australia > Victoria > Gippsland > Sale
Amenities:
Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Sale
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Aspen & Apartments 4*
Number of rooms: 30
Official Description (provided by the hotel):
The Newly Rated 4 Star BEST WESTERN Aspen & Apartments offers excellent ground level, newly renovated accommodation - the quietest in town, whilst still remaining close to the town centre for shopping or dining out at the many pubs, clubs and restaurants. With 80 channels of Foxtel TV, and home cooked big breakfasts prepared by our chef and delivered to your room. We can also cater for specific dietary needs. 

For those looking for apartment living, we have a number of two and three bedroom apartments, and our long-term rates are extremely competitive. Room service available for breakfast and dinner. We also have a full liquor licence and a selection of wines are available. Toasters are available on request. Chargeback arrangements with many local hotels, clubs, cafes and restaurants. One wheelchair friendly room available. All major credit cards accepted with no surcharge including Motor Pass. Best Western Rewards, Qantas Frequent Flyers or flybuys points are available and may be redeemed here. All units include: Split-system reverse-cycle air-conditioners Microwaves Electric blankets Foxtel with 80 channels Mini bar, tea & coffee making facilities Iron, ironing board and hairdryer Free WiFi available Room Types Deluxe Twin The Deluxe Twin room offers a queen and one single bed with a trundle bed underneath, deluxe pillowtop, en suite with shower, 32-inch LCD television with 80 channels of FOXTEL for your entertainment. Free Wi-Fi to stay connected, great value fully stocked mini-bar, work desk, whisper quiet climate control, super comfy recliners, complimentary tea, coffee and biscuits. Executive Queen The Executive Queen room offers a Queen size bed with pillowtop mattress, en suite with shower, 32-inch LCD television with 80 channels of FOXTEL for your entertainment. Free Wi-Fi to stay connected, great value fully stocked mini-bar, work desk, whisper quiet climate control, super comfy recliner lounge, complimentary tea, coffee and biscuits. Two Bedroom Apartment This modern two bedroom apartment offers accommodation for up to four guests with either 2 Queen beds, or 1x Queen bed and 2x Single beds, spacious lounge, full kitchen and laundry, 42-inch LCD television with 80 channels of FOXTEL, free Wi-Fi, great value fully stocked mini-bar, and whisper quiet climate control. This apartment is on the ground floor and offers ample off street parking. Three Bedroom Apartment This modern three bedroom apartment offers accommodation for up to six guests with 2 Queen beds, and 2x Single beds, spacious lounge, 2 Bathrooms, full kitchen, laundry, 42-inch LCD television with 80 channels of FOXTEL, free Wi-Fi, and whisper quiet climate control. This apartment is on the ground floor and offers a double lock up garage. ... more   less 
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Also Known As:
BEST WESTERN Aspen & Apartments Sale, Australia - Victoria

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