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“a good overnight stay” 4 of 5 stars
Review of Mercure Hotel Mildura

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Mercure Hotel Mildura
4.0 of 5 Hotel   |   120 Eighth Street, Mildura, Victoria 3500, Australia   |  
Hotel amenities
Ranked #6 of 25 Hotels in Mildura
Canberra, Australia
Top Contributor
167 reviews 167 reviews
35 hotel reviews
Reviews in 58 cities Reviews in 58 cities
108 helpful votes 108 helpful votes
“a good overnight stay”
4 of 5 stars Reviewed March 12, 2013

We regularly travel to Adelaide vis Mildura and have tried several hotels, and the Mercure offers the best value for money. We opt for a queen room which is large ands well set out. Only problem is that these rooms seem to be located at the ends of the corridors which means a long walk to the lift and central stairs. Recent visits have coincided with temperatures of 38 degrees celsius and higher and the air conditioning in the rooms worked really well and kept us cool. Also liked having a separate sitting room and two TVs. Location is fairly central and its an easy walk to many good restaurants.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureHM, General Manager at Mercure Hotel Mildura, responded to this review, March 26, 2013
Thank you for taking the time to write a review about your recent stay at Mercure Hotel Mildura. We appreciate your feedback and look forward to seeing you again in the future.

Kind regards,

Angela Sparrow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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355 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Wangaratta, Australia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 26, 2013

Travelled over 7 hours to Mildura on a overnight visit and we were very pleased to find a huge room with the usual comfy bed. Everything was as you needed, mini bar, toiletries etc. Restaurant was booked out so that should indicate that it is okay. Parking was good. Hotel central but not noisy. Lift is a doozy but it adds to the heritage feel of the hotel. Stairs were the better option. Apartments were modern and opened into parking area. Good for those finding the stairs a challenge. Check out was okay but was almost charged for someones dinner!

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureHM, General Manager at Mercure Hotel Mildura, responded to this review, February 27, 2013
Thank you kindly for taking the time to write a review about your recent stay at Mercure Hotel Mildura. It is very important for us to receive feedback from our guests so that we can continually improve our product/service.

We hope to see you again in the future.

Kind regards,

Angela Sparrow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woking, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2013

On this our second visit we decided to duck the suite with the bath next to the sofa in the sitting area (with super views over the discount clothing store) and took a two room duplex apartment for much the same money. It was great but with one big "but": When we checked in late afternoon on Christmas Eve we were told that the kitchens would be closed for two days (including breakfasts). This surprised me (but maybe that's standard operating procedure in rural Victoria) but what surprised me more was that the hotel clearly didn't think we would want to know this information in advance in order that we could get a few things when the shops were open so that we could use the handy kitchen facilities in the apartment. I submitted feedback to this effect on the Mercure system and got a response simply saying how glad they were that we enjoyed our stay.......Up to a point!!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureHM, General Manager at Mercure Hotel Mildura, responded to this review, February 27, 2013
Thank you kindly for taking the time to write a review about your recent stay Mercure Hotel Mildura. We appreciate you sharing your feedback and apologise that the restaurant opening hours did not satisfy your needs over the Christmas period. This is definitely something we will take into consideration next Christmas.
Once again, thank you for your feedback, we hope to see you again in the future.

Kind regards,

Angela Sparrow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 13, 2013

Mercure Hotel Mildura is a good choice. The swimming pool, although close to the Mexican restaurant and occassionaly causing unpleasant fragrances, is lovely. The surrounds could be a little more pleasant. Just a word of caution. We booked an apartment which we assumed would be serviced daily just as the hotel rooms are but we learned it is only serviced weekly. Although clean towels were available upon request from the very helpful domestic staff.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureHM, General Manager at Mercure Hotel Mildura, responded to this review, February 27, 2013
Thank you kindly for taking the time to write a review about your recent stay at Mercure Hotel Mildura. We appreciate you sharing your feedback. As mentioned, our Apartments are fully self contained, therefore we service them on Fridays only for guests that are staying 4 nights or longer. Towels and amenities are available from Reception at any time.
We hope to see you again in the future.

Kind regards,

Angela Sparrow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Hotel Mildura

Address: 120 Eighth Street, Mildura, Victoria 3500, Australia
Location: Australia > Victoria > Mildura
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #6 of 25 Hotels in Mildura
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Hotel Mildura 4*
Number of rooms: 68
Official Description (provided by the hotel):
Well located in beautiful Mildura, a part of regional Victoria renowned for great food, wine and the famous Murray River, Mercure Hotel Mildura offers stylish, comfortable accommodation ideal for both business and leisure guests. Mercure Hotel Mildura boasts a tasteful blend of old and new, featuring 68 contemporary rooms and apartments in a range of styles, plus an 80 year old heritage facade and tower, an outdoor swimming pool, restaurant and conferencing facilities for up to 60 people. ... more   less 
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