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“Budget stay in Geelong” 3 of 5 stars
Review of Comfort Inn Bay City

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Comfort Inn Bay City
3.5 of 5 Hotel   |   231-235 Malop Street, Geelong, Victoria 3220, Australia   |  
Hotel amenities
Ranked #20 of 23 Hotels in Geelong
Nowra, Australia
Top Contributor
129 reviews 129 reviews
36 hotel reviews
100 helpful votes 100 helpful votes
“Budget stay in Geelong”
3 of 5 stars Reviewed November 25, 2013

We knew it was a budget motel, but threadbare towels with holes in them? And the spider under the pillow wasn't good either. After my husband had a shower, he walked barefoot on the carpet and his feet got dirty! YUKK! The saving grace was that it was walking distance to town, restaurants, the waterfront, and free parking. The staff welcome could have been better too. Will never stay there again.

Room Tip: Try for one with decent towels and no spiders,. Good luck with that!
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  • Stayed November 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 reviews from our community

Traveler rating
    2
    10
    11
    4
    3
See reviews for
9
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2
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Any
English first
Hamilton, VIC, Australia
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 8, 2013

I stayed here with my partner for two nights because his father in law went into cardiac arrest and was flown to the Geelong hospital to be stabalised.

The location was good, close to the hospital which was handy.

We stayed in Room 3 and there was no exhaust fan for the bathroom causing mould and there was no drain on the floor of the bathroom to capture excess water. I found the edge of a condom wrapper under the bed. We didn't receive fresh towels after the first night and our bed was not made. When I questioned the woman about this after check-out she replied "Well, do you make your own bed at home?". I don't pay money to stay at home and make my own bed, I pay money to stay in a motel.

We were accused of tearing a curtain which is not possible as we lowered the main curtain when we got there, and then raised it when we checked out. We were charged on the credit card and was not provided an invoice, nor was I advised that there was a charge on my card.

The woman asked why I stayed two nights and I went to tell her about what had happened to my father-in-law but she had hung up on me before I was able to explain. As seen on these reviews, asking why people stay an extra night seems to be a common theme.

We ended up getting a cabin with a huge spa and recliners for the same price so I don't believe that it was good value for money.

The location however was good, I will say that. I'm disappointed at how this turned out as we will be going back and forth between Geelong at least twice a week for the next month and a half.

  • Stayed November 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam W, Owner at Comfort Inn Bay City, responded to this review, November 16, 2013
the curtain had a half a metre rip in it when the guest left, we did not accuse as intentional, the curtain had to be replaced, as for the room being dirty, the guest stayed one night booked through wotif and stayed the next night directly with us so if the room had have been as stated, i would not have stayed the first night let alone the second.
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Warnambool
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2013

We found the service fantastic and very friendly.
After running late - beyond our control - we finally made it and were greeted by an understanding owner. We were also lucky enough to be upgraded to a deluxe suite. The room was very clean and comfortable.
Will definitely stay at this motel again!!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Sunlover Holidays

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam W, Owner at Comfort Inn Bay City, responded to this review, November 16, 2013
Thank you for your kind review, hope to see you next time you are in town.
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U.K.
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 5, 2013

Good location, clean rooms, friendly staff, tea, coffee and toaster in room. Everything we needed for a quick visit to Geelong on the way to the airport. Electric blankets on the bed were appreciated.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam W, Owner at Comfort Inn Bay City, responded to this review, November 16, 2013
glad you enjoyed your stay, hope to see you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 24, 2013

Stayed for only a night returning from a day trip down to the Great Ocean Road.

Exceeds expectations for a motel room. The room was spacey and comfy. The decor is a bit dated but good value for money.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam W, Owner at Comfort Inn Bay City, responded to this review, November 16, 2013
glad you enjoyed your stay wit us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
140 reviews 140 reviews
55 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed June 22, 2013

It's really close to the waterfront bars and restaurants, the shops, the botanic gardens, and Geelong Hospital, so it's ideally located for whatever you want or need to do in Geelong! We walked through the centre of town to the Geelong Gallery in 15 minutes, so there really is no need to move the car.
Our favourite organic cafe for breakfast, the Sprout and the Bean, is just along the road as you head back into town. There is a restaurant on site, but it doesn't look inviting - and there are restaurants of just about every kind further down Malop Street (the A Rani Thai at 136 Malop Street is good value, and the Kohinoor Indian at 137 opposite has a very extensive menu).
My only complaint about the motel is the old light fitting on the wall above the bed which makes sitting up in bed uncomfortable. Next refit, please take it away!

Room Tip: Ground floor rooms are noisy when the early risers rev up their vehicles!
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 12, 2013 via mobile

Needed last minute long weekend accommodation and this was one of the few left on Wotif. Booked mainly for the wifi which didn't work in our room. The room and furnishings were dated (think mid nineties)but did the job. Staff were friendly and accommodating.

Stayed June 2013, traveled as a couple
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Additional Information about Comfort Inn Bay City

Address: 231-235 Malop Street, Geelong, Victoria 3220, Australia
Location: Australia > Victoria > Geelong
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #20 of 23 Hotels in Geelong
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Comfort Inn Bay City 3.5*
Number of rooms: 18
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