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“Mecure Geelong stay” 4 of 5 stars
Review of Mercure Geelong

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Mercure Geelong
4.0 of 5 Hotel   |   Corner Gheringhap & Myers Streets, Geelong, Victoria 3220, Australia   |  
Hotel amenities
Ranked #8 of 23 Hotels in Geelong
Kaniva, Australia
2 reviews
“Mecure Geelong stay”
4 of 5 stars Reviewed March 19, 2014

Good location, with free parking on street as well as car park on hotel grounds.
Friendly staff and good restaurant. One complain was the noisy air condtioner unit. Easy access to city and water front

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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855 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 12, 2014

Hotel in definite need of refurbishment. Run down. Lady at check in desk did a brilliant job of serving two check ins simultaneously. Toilet had unsightly stains from previous guest. Not good enough!!

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong-Mercure, General Manager at Mercure Geelong, responded to this review, March 18, 2014
Dear HY_traveller.

Thank you for your recent visit and sincere apologies we have let you down in a number of areas.

While it was great to read your comments about our reception team, I was very concerned to read of the issue you noted. Rest assured we will work diligently to prevent similar experiences in the future.

I would very much appreciate the opportunity for you to experience true Mercure services and to that end, please contact me directly on phil.obrien@accor.com if I can assist in any way.

Yours sincerely,

Phil O'Brien
General Manager
Mercure Geelong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballarat, Australia
Top Contributor
74 reviews 74 reviews
50 hotel reviews
Reviews in 46 cities Reviews in 46 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 11, 2014

Stayed for a quiet night in Geelong. Comfortable and a good view to the water. probably in need of some attention and a bit of modernising, but nothing dramatically bad. In house restaurant was good, excellent service and very nice meal. Staff were friendly and helpful.

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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Geelong

Address: Corner Gheringhap & Myers Streets, Geelong, Victoria 3220, Australia
Location: Australia > Victoria > Geelong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 23 Hotels in Geelong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Geelong 4*
Number of rooms: 138
Official Description (provided by the hotel):
Mercure Geelong is in the city centre, near Eastern Beach Waterfront, only a short distance to the Great Ocean Road and Avalon Airport, operated by Jetstar. The hotel features 137 rooms with bay or city views, a restaurant, bar, outdoor swimming pool, spa, sauna, gymnasium and conference facilities for up to 350 guests. ... more   less 
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Also Known As:
Mercure Geelong Hotel Geelong
Accor Geelong

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