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“Well Kept Rooms, Excellent Service, Conveniently Located” 5 of 5 stars
Review of Comfort Inn & Suites City Views

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Comfort Inn & Suites City Views
4.0 of 5 Hotel   |   101 Curtis Street, Ballarat, Victoria 3350, Australia   |  
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Ranked #6 of 36 Hotels in Ballarat
Certificate of Excellence 2014
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Well Kept Rooms, Excellent Service, Conveniently Located”
5 of 5 stars Reviewed January 2, 2011

Clean, comfortable room with ample features including a range of tv channels and two recent release movie channels, microwave and toaster and free high speed wireless internet (jackpot). Pool was well kept and outside area (stairwell, footpath, gardens etc) were well maintained. Spa in room was average, very loud when it cleans itself afterward and the shower is not separate but above/within the spa, otherwise clean, well designed bathroom. The place was mostly quiet, there is a bus stop out the front and most importantly a 24 hour McDonalds, so some nights may be louder than others. Otherwise the location was excellent, essentially part of the main city but away from the busy main roads (its on way one street), with a short walk or drive to many tourist attractions including Sovereign Hill and has an excellent choice of dinner options surrounding it. The morning's delivered breakfast was always on time and very tasty. Staff was very friendly and helpful. Highly recommend and will stay there again.

  • Stayed December 2010
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 reviews from our community

Traveler rating
    81
    43
    4
    1
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33
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Sydney, Australia
Top Contributor
83 reviews 83 reviews
29 hotel reviews
Reviews in 36 cities Reviews in 36 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 15, 2010

I like to stay somewhere within walking distance of places to eat. This place fits the bill. First impressions count and my first impression was great as the heating in the room was on and I was greated to a warm room on a cold night. The room is comfortable but very basic. It was cold and I made the mistake of leaving the air on. Hell it was noisy.

  • Stayed May 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Senior Contributor
48 reviews 48 reviews
35 hotel reviews
Reviews in 34 cities Reviews in 34 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 29, 2010

We booked this place from a last minute deal as we were coming into Ballarat to visit some family for a couple of nights. The offer was pretty good value for what we got.

The spa motel room we had was a great size, and packed with most of what you need (fridge, tea/coffee, iron, pillows, blankets, hair-dryer). The spa was a nice touch for a little bit extra money and helped with the relaxation.

However it was a long weekend and the place was busy. And the trouble with a lot of these sort of motel designs with the carpark out the back facing into the rooms is that all the noise is channelled into the rooms, so when you have drunk loud people who don't respect others at 4am talking and shouting, it can be a little noisy! Of course you can't fault the motel management for this, unless they could have known these folks were going to be trouble. And when I rang up reception at 4am after the party continued on as it had been for several hours, the after hours manager did go and speak to them. I know there's not much you can do but it did however take me an hour to get back to sleep and I didn't feel fantastic that day of course, and because when you go away you do expect to get some relaxation in I was a little disappointed. The next night I slept with the TV and air-con on so that the background noise covered the carpark noise. This was ok, but a little wasteful just to get around this issue. Plus as some people also commented on in other reviews, the air con unit is a little noisy when clicking on/off while running.

The motel is close to the main road, but you couldn't tell as the road facing windows were double glazed so no noise from the front.
The motel facilities are pretty standard, and the heated pool is good in the cooler climate of Ballarat. The motel is close to the town centre with mostly fast food places across the road, but also within walking distance of restaurants further into town.

The staff member (who was on the desk everday!) was helpful, polite and professional.

So overall a nice, comfortable, convenient motel to stay in if you need somewhere close to town, but I wouldn't recommend if you're a light sleeper (not that I am!).

  • Stayed April 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan S, Owner at Comfort Inn & Suites City Views, responded to this review, December 7, 2011
Thank you for your Trip Advisor review and for taking the time to do so.

I was very sorry to read that you had a disturbed sleep during your stay.
In relation to the airconiditioning and heating units we are in the process of slowly replacing them so that our guests can enjoy a more effective and quieter system in their room.
Our central location is ideal and does have a great deal of benefits for our guests. I am pleased you encountered our lovely staff who take great pride in making our guests feel welcome.

Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkshire, United Kingdom
Top Contributor
92 reviews 92 reviews
22 hotel reviews
Reviews in 61 cities Reviews in 61 cities
236 helpful votes 236 helpful votes
5 of 5 stars Reviewed January 17, 2010

Booked direct with hotel over the phone during peal period, but had a great spacious family room, with a king size bed, and a extended sofa bed. Located centrally in Ballarat, with restaurants nearby (we went to Hogs Breath, though was also recommended the RSL). Room very clean. Off street parking.

Staff very pleasant, and helpful. Batroom very spacious. Good touches with the free internet and shortbread. Hotel had pool, though we didn't use it.

  • Stayed January 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 7, 2010

we booked this on short notice over the internet but yet again trip advisor came through. Centrally located (about 1/2 way between soveriegn hill and city centre (but we are not talking long distances). it was walking distance to food, clean rooms and good service. we had a family room which meant the kids had their own room which was good.

  • Stayed December 2009, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 26, 2009

I have stayed here on about 10 occasions over the past few months.

The staff are brilliant, friendly and know how to deliver the right level of personal service.

The rooms have obviously had a recent refurb - they are warm and cosy and very modern (much better than what I was initially expecting!).

Great location - very central and only a couple of kms from Soverign Hill.

Highly recommended.

  • Stayed April 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
64 reviews 64 reviews
63 hotel reviews
Reviews in 45 cities Reviews in 45 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed September 2, 2008

Very happy with this property.
Only looks a few years old. Rooms very well equiped with microwave, free pay tv, huge bathroom with spa.
Stayed in a king room - huge, almost twice the size of most hotel rooms.
Reception were prompt and friendly.
Rates are great - contact the property directly - often cheaper than wotif.
Great location, handy to many restaurants and central ballarat.
Air conditioning works really well and easy to control.
Electric blankets on the bed!
Will stay here again.

  • Liked — Very new, modern and clean
  • Disliked — Just a little bit of road noise, as I had the room at the front, not to bad though.
  • Stayed July 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites City Views

Address: 101 Curtis Street, Ballarat, Victoria 3350, Australia
Phone Number:
Location: Australia > Victoria > Ballarat
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Ballarat
#5 Business Hotel in Ballarat
#5 Family Hotel in Ballarat
#5 Luxury Hotel in Ballarat
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Comfort Inn & Suites City Views 4*
Number of rooms: 21
Official Description (provided by the hotel):
The Comfort Inn & Suites City Views is one of Ballarat's newest contemporary properties located in the heart of the city on Historic Bakery Hill.The Four Star property is perfectly positioned within the central business district across from the Bridge Mall shopping precint and within walking distance to restaurants, hotels, day spas, antique shops, the art gallery, cinema and theatre.Soverign Hill, the Wildlife Park and Lake Wendouree are only a five minute drive away.The beautifully appointed rooms feature all the modern comforts, including wireless broadband internet and free cable T.V.The property also features an indoor heated pool, guest laundry and DVD players for hire.The Comfort Inn & Suites City Views is affordable luxury! ... more   less 
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Also Known As:
Comfort Inn Ballarat
Ballarat Comfort Inn
Comfort Inn & Suites City Views Ballarat, Victoria

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