Stayed with a group over the weekend for 2 nights. Room was large & airy but cleaning was a real issue. There was mould in the shower grout & when we wiped some spilt water on the tiles in the kitchenette area, the tissue was black! The bedspread was old & completely frayed on the reverse side. The blankets looked grubby.
On the second day the room was not serviced until after lunch. Whatever they pay their housekeeping staff is too much. The bed was not made, just pulled up & the extra blanket we had used was tossed roughly over the end of the bed. There were still bread crumbs on the kitchen bench from breakfast & the dishes had clearly been washed in the bathroom basin as there was water splashed all over the bench leaving our wash bag sitting in water.
Reception & restaurant staff were very pleasant but would not stay there again due to cleanliness issues.
- Official Description (provided by the hotel):
- 67 Ground floor rooms with a variety of rooms to choose. Restaurant and Bar, indoor heated pool, breakfast room, function and conference rooms. We have it all!! ... more less
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- Also Known As:
- Comfort Inn Ballarat
- Bell Tower Inn Ballarat, Victoria