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“Nice Hotel” 5 of 5 stars
Review of Peppers Seaport Hotel

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Peppers Seaport Hotel
4.5 of 5 Hotel   |   28 Seaport Blvd, Launceston, Tasmania 7250, Australia   |  
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Announcement
Christmas Day Brunch
Ranked #11 of 29 Hotels in Launceston
Sydney
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
25 helpful votes 25 helpful votes
“Nice Hotel”
5 of 5 stars Reviewed May 26, 2009

Very nice hotel with modern clean rooms. Staff pleasant and helpful. Unlike other peppers locations that i have stayed in this is just a hotel and not a resort. There is no one at the reception overnight between 11pm and 7am.

  • Stayed May 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Peppers Seaport Hotel, responded to this review, January 21, 2014
Thank you for your review. I apologise that there has been a delay in response to your feedback which coincides with a series of Management changes at the property. As the now appointed General Manager at Peppers Seaport Hotel I have reviewed all Tripadvisor responses to identify our Guests verdict on nominated areas for improving. We look forward to delivering on these recommendations throughout the New Year.
Thank you for your stay and I look forward to meeting soon to enjoy.

Shannon Exelby
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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315 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Sydney Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 27, 2009

A very plesant stay
RECEPTION: Friendly staff. Newspapers available. Fresh crisp apples when we checked in and in the evening cookies were available for us to help ourselves. Staff were helpful in locating a restaurant for us we didn't know the name of. Check in and out was quick and no fuss.
ACCOMMODATION - General. A small vestibule off the main corridor led to our room and the room next door. It provided separation from the hallway I guess. .The room was divided into sleeping and lounge area. It was modern and stylish. We had a river view and this seems the best pick as it was quiet and had an OK view. No balcony for us but some others on this side did.
SLEEPING:King bed was very comfy and the doona not too hot. We usually rip them right off the bed but this was a light one which for Tasmania seems a little strange.
LOUNGE: Comfy lounge to hang or watch TV. Mini bar with everything you need and had bowls, plates, cutlery etc if you wanted to bring your own breakfast or get a takeaway meal.
BATHROOM: nowhere to put your shampoo etc in the shower except the floor but otherwise the bathroom was fine. Very roomy. The hairdryer which was provided couldn't cope with my volume of hair and conked out mid drying.
PARKING: The hotel provided a ticket to display on the public parking area outside the hotel.

  • Stayed April 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Peppers Seaport Hotel, responded to this review, January 21, 2014
Thank you for your review. I apologise that there has been a delay in response to your feedback which coincides with a series of Management changes at the property. As the now appointed General Manager at Peppers Seaport Hotel I have reviewed all Tripadvisor responses to identify our Guests verdict on nominated areas for improving. We look forward to delivering on these recommendations throughout the New Year.
Thank you for your stay and I look forward to meeting soon to enjoy.

Shannon Exelby
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Signal Mountain, Tennessee
Top Contributor
230 reviews 230 reviews
93 hotel reviews
Reviews in 107 cities Reviews in 107 cities
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed February 10, 2009

The hotel is reasonably well located for seeing the area and has a nice situation on the waterfront. Front desk staff was rude but hotel had a nice lobby. Our room faced the parking lot and thus the hotel's waterfront location was lost on us. Rooms are very modern in decor and nicely appointed.

This is a good hotel but certainly not in the luxury category that we expected. Nice adjacent coffee shop for breakfast and a good fish n chips place around the corner.

Stayed December 2008
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Peppers Seaport Hotel, responded to this review, January 21, 2014
Thank you for your review. I apologise that there has been a delay in response to your feedback which coincides with a series of Management changes at the property. As the now appointed General Manager at Peppers Seaport Hotel I have reviewed all Tripadvisor responses to identify our Guests verdict on nominated areas for improving. We look forward to delivering on these recommendations throughout the New Year.
Thank you for your stay and I look forward to meeting soon to enjoy.

Shannon Exelby
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 4, 2009

This is a well situated, comfortable hotel with very well appointed, pleasant rooms, great service and a pretty good restaurant. We also stayed in another hotel in Launceston which was around the same price and also a chain, but the experience was nowhere near as good.

  • Liked — Our suite with two balconies and a great view over the marina
  • Disliked — The slow service in the restarant (but then it was Christmas Eve and they were packed)
  • Stayed December 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Peppers Seaport Hotel, responded to this review, January 21, 2014
Thank you for your review. I apologise that there has been a delay in response to your feedback which coincides with a series of Management changes at the property. As the now appointed General Manager at Peppers Seaport Hotel I have reviewed all Tripadvisor responses to identify our Guests verdict on nominated areas for improving. We look forward to delivering on these recommendations throughout the New Year.
Thank you for your stay and I look forward to meeting you soon.

Shannon Exelby
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, CA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed December 1, 2008

This hotel has some stand out problems:
- many of the rooms (inlcuding mine) have large windows that are facing the highway, which is steps away- more like a motor inn than a nice hotel
- the reception closes so there is no one to contact for help/questions in the late evening or before 7am
- no newspaper provided
- no bathtub even though there is plenty of room for one
On the positive side - the room is clean and nicely decorated but this in no way makes up for the above items that you expect as standard from a decent hotel

  • Stayed December 2008, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Peppers Seaport Hotel, responded to this review, January 21, 2014
Thank you for your review. I apologise that there has been a delay in response to your feedback which coincides with a series of Management changes at the property. As the now appointed General Manager at Peppers Seaport Hotel I have reviewed all Tripadvisor responses to identify our Guests verdict on nominated areas for improving. We look forward to delivering on these recommendations throughout the New Year.
Thank you for your stay and I look forward to meeting you soon.

Shannon Exelby
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
1 review
5 of 5 stars Reviewed November 10, 2008

Unfortunately we only stayed for 1 night. This is about the best hotel I have ever stayed in anywhere in the world. I made myself stay up really late so that I didn't waste the time there by sleeping. If I ever go back to Tassie, this is where I'll stay. It wasn't a room, it was a suite. I've stayed in serviced appartments on Orchard Rd in Singapore that cost (the Company) thousands of dollars a month and they didn't even come close. Just try it!

  • Liked — The fantastic suite we got.
  • Disliked — Having to leave
  • Stayed March 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Peppers Seaport Hotel, responded to this review, January 21, 2014
Thank you for your review. I apologise that there has been a delay in response to your feedback which coincides with a series of Management changes at the property. As the now appointed General Manager at Peppers Seaport Hotel I have reviewed all Tripadvisor responses to identify our Guests verdict on nominated areas for improving. We look forward to delivering on these recommendations throughout the New Year.
Thank you for your stay and I look forward to meeting you soon.

Shannon Exelby
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 9, 2008

We have just spent two days at the Seaport and loved it.
The River view suite on the first floor was beautifully appointed, spacious and immaculately maintained. The staff were all friendly and welcoming and we had a thoroughly enjoyable stay. We did not eat there as we were out each night but we did have room service breakfast which was fine.
The view was great and we appreciated a balcony to sit on to watch the world go by.
Greg and Carol Colgrave, Singapore

  • Liked — The ambience and comfort.
  • Disliked — Nothing
  • Stayed July 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Peppers Seaport Hotel, responded to this review, January 21, 2014
Thank you for your review. I apologise that there has been a delay in response to your feedback which coincides with a series of Management changes at the property. As the now appointed General Manager at Peppers Seaport Hotel I have reviewed all Tripadvisor responses to identify our Guests verdict on nominated areas for improving. We look forward to delivering on these recommendations throughout the New Year.
Thank you for your stay and I look forward to meeting you soon.

Shannon Exelby
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Peppers Seaport Hotel

Address: 28 Seaport Blvd, Launceston, Tasmania 7250, Australia
Phone Number:
Location: Australia > Tasmania > Launceston
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Luxury Hotel in Launceston
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Peppers Seaport Hotel 4.5*
Number of rooms: 60
Official Description (provided by the hotel):
Peppers Seaport Hotel offers luxury waterfront accommodation in the centre of Launceston, Tasmania. As a stylish contemporary waterfront hotel, Peppers Seaport delivers an experience of Launceston that's new and vibrant yet at the same time draws on the town's rich Australian history. Taking its character from its waterfront setting, the hotel offers premium, luxury, boutique accommodation with superb views out over the confluence of the North Esk and Tamar River towards Cataract Gorge. ... more   less 
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Also Known As:
Peppers Seaport Launceston
Hotel Peppers Seaport
Peppers Seaport Hotel Launceston, Tasmania

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