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“Nice location, hotel was ok” 3 of 5 stars
Review of Leisure Inn Penny Royal Hotel & Apartments

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Leisure Inn Penny Royal Hotel & Apartments
3.5 of 5 Small Hotel   |   147 Paterson Street, Launceston, Tasmania 7250, Australia   |  
Hotel amenities
Ranked #15 of 30 Launceston B&B and Inns
Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Nice location, hotel was ok”
3 of 5 stars Reviewed August 23, 2009

This hotel was clean and room had new furniture/linen. However, the outside of the hotel would probably turn a lot of people away. It really does need an update, as the old-style dark beams and white paint does look very dated. We went to eat at the restaurant/pub one night, but left after having just a drink, as the staff seemed uninterested in providing any service and the only menu was a chalk board in the corner of the room. I liked that shampoo, conditioner and body wash was provided in pump bottles in the shower, but hated the shower curtain! I think that they can be quite unhygenic in a hotel. The water also sprayed onto the bathroom floor whenever I had a shower, which was annoying. I found the reception staff to be friendly and was pleased to have free car parking. However, we had some rather loud guests staying near us (on 1st floor), who stood out on the balcony and talked/yelled during the night. I'm sure some staff must've heard this, but no-one came to ask them to be quiet. This is a good hotel for a couple of nights, and the attempt to make the room look a bit more updated has been well done.

  • Stayed August 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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625 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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melbourne australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 18, 2009

I note there appears to be some divergence in opinions of this place. I chose it for its location - right by the walking entrance to the Cataract Gorge and opposite a brilliant restaurant (one of the best in Tasmania they say).

But the motel is dreadful, simply dreadful. Built back in the 70s, it is in desperate need of refurbishment. The place looks dirty - horribly stained carpet and walls, and I found a half-full packet of crisps under a coffee table (not ours!) when WE were cleaning up the morning we gladly left. There were broken tiles when we walked in, and a painting was lying on the floor. It was a nightmare. They couldn't find the key to our apartment when we arrived - I which they hadn't. The staff was surly, and a dumpster full of garbage lay in the car park the whole time we were there. Its just about the worst place I have ever stayed in Australia, and - given its premier position, an embarrassment to Launceston (a nice town).

  • Stayed July 2009, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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NSW, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 11, 2009

We spent 2 nights here late December '08 and loved it. The complex was completely charming and our room was modern and spotlessly clean, with everything we needed for our stay. There were even pumps on the wall of the shower with complimentary shampoo, conditioner and body wash. Room serviced every day, beds clean and comfortable.

Only complaint would be the coffee in the pub/restuarant (worst ever tasted) and the fact that the sweet shop onsite was closed. Why close something like that in peak tourist time?? Otherwise we were 100% happy and would highly recommend this place to anyone staying in Launceston. Very good location too, with easy walk to the Gorge and shops & restaurants.

  • Stayed December 2008
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 3, 2009

We stayed for three nights at the Inn. Our room was on the ground floor and recently renovated. The size of the room was huge, with one queen bed and one single bed (and still plenty of walking space), and the interior decor was rather modern despite its vintage outlook. The staff was friendly and the room was cleansed and tidied up duly everyday. There were plenty of car parks on the premise, and it's within walking distance to the Myer Department Store and a few restaurants down the street.

  • Stayed December 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Lancashire
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 30, 2008

We did not have high expectations of the Penny Royal but booked it because we were only staying in Launceston one night and wanted somewhere near to the Gorge. In the event our modest expectations were pitched a little high and it has to be said that this was not the highlight of our trip to Tasmania. The overall feeling of the place is that it is unloved and uncared for. We thought it would be tacky from the photos - but it is dingy and grubby as well. I felt really sorry for the staff who have to try and raise a smile in such a depressing environment. The rooms had been decorated in about 1970 in "ye olde worlde" style so there was very little light in the rooms, but the bed linen was clean, the beds comfortable and the shower produced hot water. The evening meal in the pub (part of the complex) was OK, but cooked breakfast was not good - rubber scrambled eggs, wafer thin cold toast, in different coffee - not a great start to the day. We discovered the following day there was an award winning restaurant just down the road on the bridge spanning the gorge so that might cheer the heart if you do stay at the Penny Royal. The Gorge trip was great the following morning so worth the stop over in the end.

  • Liked — nothing
  • Disliked — its grubbiness
  • Stayed December 2008, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leisure Inn Penny Royal Hotel & Apartments

Address: 147 Paterson Street, Launceston, Tasmania 7250, Australia
Location: Australia > Tasmania > Launceston
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service
Hotel Style:
Ranked #15 of 30 B&Bs / Inns in Launceston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Leisure Inn Penny Royal Hotel & Apartments 3.5*
Number of rooms: 26
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Also Known As:
Leisure Inn Penny Royal Hotel And Apartments
Leisure Hotel Launceston
Leisure Hotel Penny Royal
Launceston Penny Royal
Leisure Inn Penny Royal Hotel & Apartments Launceston, Tasmania

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