We had one problem when we arrived into our room - the carpet clearly hadn't been vacuumed in ages and a very full rubbish bin had not been emptied. We addressed this with reception, and Rebecca handled our concerns with grace and professionalism. The Charles has no housekeeping staff on a Saturday afternoon (huh?), so after Rebecca inspected the room, she herself agreed, was most apologetic, and emptied the bin and vacuumed the carpet. We felt a bit bad - not her fault, but it had to be done. It is disappointing when hotels of this calibre are not on top of cleanliness issues such as this. The room was otherwise seemingly clean and pleasant, large and bright with a small kitchenette, very handy for longer stays. Loved the window blinds. But only one bedside table and lamp. Something we notice a lot lately. Comfy bed and nice linen. No street noise.
We liked it here even if a bit clinical, like the hospital next door. We walked into town - there are many lovely old buildings down Charles street to admire. We were supplied with a map and a great list of nearby restaurants. Coffee at Charles was good and the included breakfast the best we had in our short week in Tassie. A lovely array of slightly different offerings on the continental buffet (like poached rhubarb - yum) and a hot breakfast taken to order which is so much better than breakfast offerings that lie about getting soggy, rubbery or cold. Staff all friendly and helpful. We enjoyed our stay.
- Official Description (provided by the hotel):
- Hotel Charles in Tasmania is modern luxury Launceston accommodation providing guests with a unique and memorable Tasmanian experience. Hotel Charles is Launceston's newest luxury hotel and is on the fringe of the Launceston CBD. Offering modern rooms (some with panoramic views of the Tamar Valley), the Hotel is in a newly developed complex. The building's art deco exterior has been enhanced by a sympathetic design approach making it an iconic Tasmanian location. ... more less
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- Also Known As:
- Hotel Charles Launceston, Tasmania