We would not recommend anyone go to these apartments, the service we received was ridiculously terrible.
We had booked a one bedroom apartment with study & sofa bed. Upon checking in we were told by the receptionist that they had no record of our booking, and that this problem had already happened three times that day. So after a tedious wait for the receptionist to get our details again to check us in (no apology too by the way!) he lets us know that good thing we were a couple because their were no rooms with sofa beds left.
Once we had finally checked in, and gotten to our room it was apparent that there was no study in our apartment. I phoned reception to let them know that I cannot see any study area or desk, telling him I can only see a dining table and coffee table he said he would come up to our room to check because their should be a desk in a corner or against a wall. When he did come up, he pointed to the dining table and said that was the study - and when I said no, thats the dining table he replied that is the study, other apartments do not have dining tables. I found that very hard to believe, considering these are apartments intended for extended stays with kitchen and laundry facilities you would think they would have a dining table! I was clearly unhappy as I booked an apartment with a study for a reason, not to get a dining table in front of the TV so he said he would go find us another room for us to switch to. We waited to hear from him, not unpacking because we were expecting to move - and unbelievably enough, we never heard from him again. When we went down to reception, they had closed - this man had promised to find us another room, to meet the expectations of the one that we had booked (& paid extra for!) and failed to even us to let us know that he was not going to get another room for us.
Extremely unacceptable behaviour, we felt frustrated and deceived, and worse of all we had stayed in our room waiting to hear from him so we had wasted what was meant to be an enjoyable stay.
One last note - when we checked out and I mentioned this to a different receptionist she said that I would be contacted by the manager - once again, I have heard nothing.
The level of service is so poor at the Oaks Liberty Towers, they do not care about their customers. I have never met a receptionist so rude and deceptive, do yourself a favour and stay somewhere else.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.