I stayed here last year with my mother and partner for a week. We chose this hotel because of it's great location and because it offers 2 bedroom apartments. We booked online where it confirmed a 2 bedroom water view apartment. However when we arrived we had to go onto the balcony and poke our heads around the corner to see the water... hardly water view.
We also wanted to use the indoor swimming pool which had a maintenance sign on the door saying it was closed for repair. I went to reception to ask when the pool would be in operation again (I was thinking a couple of days max) and the girl was incredibly unhelpful saying she 'thinks' it could be around 3-4 months! I don't know how you could run such a large hotel and have facilities closed for that long. Especially since having a pool/spa is a drawcard for people to chose a particular hotel. Also doesn't help that the staff had no idea what was going on after waiting 10 minutes at the desk for a staff member.
We had our room made up every morning and the bed making was terrible, the last day we just did it ourselves as we did a neater job.
My sister had stayed in a one bedroom apartment here previously and had no problems so I am unsure whether we were just unlucky or perhaps because that was a different area of the hotel. Their room was modern and had great facilities whereas ours was so outdated with only one 2 seater couch for a two bedroom apartment... pressumably you would have more than two people in the apartment so there was really nowhere to sit. We ended up watching tv from the dining table or sitting on the floor.
You are really just paying for location here, nothing else. If you want to be right on the beach and walking distance to everything then it is great otherwise try somewhere else. I must admit the only reason I'd stay here again is the location and it's cheaper than other beachfront accomodation.
- Official Description (provided by the hotel):
- The sensational ocean views and resort facilities of Oaks Plaza Pier, make this property an ideal choice for corporate and leisure travellers seeking fabulous Glenelg accommodation. Plaza Pier has undergone a full room refurbishment which was completed in September 2011. Enjoying an absolute beach frontage location, Oaks Plaza Pier allows you to really experience Glenelg. Luxurious 1 and 2 bedroom apartments feature wide balconies overlooking the beach or park, full kitchen and laundry facilities. ... more less
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- Also Known As:
- Hotel Oaks Plaza Pier Apartment