We booked the Oaks Plaza Pier based on several different reviews from different websites.

I originally booked a Beach view room only to find upon arrival that there were none available?? after talking with the staff for several heated minutes we finally came to an agreement and got a single bedroom park view appartment.

The appartment was well fitted out and had the modern convienences that you would need for a holiday of several days but the general feeling from the staff was that every request/inquiry was an imposition.

From the arrival in the morning, after requesting an early check in, being told that we would have to wait for 3 hours for our room to be ready, thorough to having to drop the keys to our room at reception to get the room serviced daily and then ot being able to pick them up untill almost 4pm as houskeeping misplaced the keys, dealing with the staff was not a pleasant experience.

The location was gret but I feel that the staff need to understand that guests are paying for a level of service that is not being delivered.

There are a lot of things that are very good about the Oaks Plaza Pier. The reception staff were friendly and helpful. The room layout and design looks wonderful and the view from the large balcony was lovely.

Directly outside is a little bridge over to some wonderful restaurants along the pier. (Loved the food at Esca)

If you are in the partying mood the bars on the ground floor looked vibrant, and I didn't hear any of that noise floating up to the rooms.

The rooms are very well equipped with kitchen including oven and dishwasher, tv, sound system and playstation for the young or young at heart. There is also a small tv in the bedroom which is separated from the rest of the apartment by stylish frosted glass sliding doors.

So, what didn't I like? Two things really annoyed me. The sofa was more like a single bed so not overly comfortable to sit on, and it had an attractive crimson throw over a very grubby light coloured seat. The light chiffon curtains were also grubby.

I know these are small things - but come on, they are also easily fixed.

Otherwise - a very nice hotel.

The Oaks Plaza Pier is in a great spot and is a great hotel/apartment style accommodation. We stayed in a 1 bedroom apartment with an oceanview and was very impressed.
The kitchen was well equiped and the washer/dyer came in handy. The bathroom was alittle small but had a full bathtub with shower over head.
The staff were very helpful.
The Thai restaurant on site was fantastic - it also did some indian types meals also, try the Rendang!
The parking was expensive but once we figured out that you could park across the park in one of the side street after 6pm for free - as long as you dont mind parking you car out doors- it worked well, we had a hire car but didnt have any problems.
The area around there had heaps of food options at all prices
and the amusement area close by is great for kids of all ages and was indoor good for bad or cold weather.

We were looking forward to the weekend in Glenelg, and walks on the beach.
We were not disappointed.
I booked the room via another site (travelmate) and it was very very simple.
The room confirmed was exactlly as stated and shown on the advertisments.
I also looked at previous reports and saw that if you were above the 'Pub' it could be noisy. Well we were there when the World Police and Fireman's Games was on and there were 100's of people in the hotel, the pub, the beach but it was really quiet and peaceful. The hotel staff were very pleasant and helpful. We also did a Barossa Wine tour and can recommend that as well.

The resturants on the pier and in nearby Glenelg were great, in expensive and offered a huge variety of food and styles.
Overall - thanks Glenelg, we had a great stay