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“Updgraded recently” 4 of 5 stars
Review of BEST WESTERN PLUS Ambassador on Ruthven Motor Inn

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BEST WESTERN PLUS Ambassador on Ruthven Motor Inn
4.0 of 5 Motel   |   200 Ruthven Street | cnr Ruthven & Robinson Streets, Toowoomba, Queensland 4350, Australia   |  
Hotel amenities
Ranked #4 of 42 Hotels in Toowoomba
Certificate of Excellence 2014
Sydney, Australia
Top Contributor
59 reviews 59 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
52 helpful votes 52 helpful votes
“Updgraded recently”
4 of 5 stars Reviewed August 26, 2011

The Ambassador has recently gone through an upgrade, and the rooms are much nicer. Very comfy beds, modern shower and bathroom, and keyless electronic security for the door.
Its centrally located in Toowoomba, but not in the middle of town, so it is not too noisy. Restaurant is very good, and I believe the menu is just about to change, but you can get a good steak, fish or chicken meal here. Bread and butter pudding is wonderful! They have quite a good winelist too. But if you want soft eggs at breakfast, just let them know, the cheff always cooks them too much.
I stayed for business, but I have noticed quite a lot of families there in school holidays. Pool is very nice.
The hotel has very friendly staff, nothing is too much trouble for them.

Room Tip: get a room not facing the street.
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  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penny E, Owner at BEST WESTERN PLUS Ambassador on Ruthven Motor Inn, responded to this review, October 17, 2011
Dear 'Barbk',

Thank you for taking the time to comment on our property.
Please accept my apology for the delay in responding.
We have been extremely busy fine tuning the last of our renovations & I still have my 'trip advisor' training wheels on.

We are thrilled to know you enjoyed your stay and the newly refurbished facilities.
We are very proud of the recent transformation our property has taken on.

I'm sorry your eggs weren't cooked to your liking.
Your satisfaction is important to us. Perhaps when you visit next you'd like to try our NEW Buffet Breakfast, 7 mornings a week. Our friendly wait staff will be happy to advise the chef re:egg preparation.

Yes our Restaurant & Wine Bar, SEASONS has an exciting NEW menu offers a relaxed a la carte dining experience. Modern Australian cuisine with a global influence. We're also now open to the public for Drinks/Dinner Mon- Sat.

We look forward to to having you stay with us again so that we can have another chance to provide you with a superior experience.

Kindest regards
Penny Eccleston
Owner/Host
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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91 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Additional Information about BEST WESTERN PLUS Ambassador on Ruthven Motor Inn

Address: 200 Ruthven Street | cnr Ruthven & Robinson Streets, Toowoomba, Queensland 4350, Australia
Location: Australia > Queensland > Toowoomba
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 42 Hotels in Toowoomba
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Ambassador on Ruthven Motor Inn 4*
Number of rooms: 34
Official Description (provided by the hotel):
The Best Western PLUS Ambassador on Ruthven Motor Inn is located on the corner of tree lined streets and is the perfect option for business or leisure accommodation in Toowoomba. The property boasts a convenient location close to the Empire Theatre, Cobb & Co. Museum, beautiful Queens Park, St Vincent's Hospital & St Andrews Hospital.Best Western Ambassador on Ruthven Motor Inn has 34 newly refurbished rooms to cater for large groups, families, couples, singles or corporate travellers. The motel offers clean, comfortable and non-smoking rooms and spa suites with king-size beds, Foxtel cable TV, FREE NBN Fibre internet and 24 hour check in. Enjoy dining at 'SEASONS on Ruthven', our licensed on-site restaurant and wine bar, and relax by the outdoor swimming pool. With a reputation for its excellent cuisine, SEASONS ON Ruthven Restaurant & Wine Bar is the ideal venue for all occasions from business breakfasts, dinners and conferences to the romantic dinner for two. Open for dinner Monday to Saturday from 6.00pm until late the SEASONS ON Ruthven Restaurant & Wine Bar offers a relaxing "a la carte" dining experience with an extensive menu. SEASONS is also open for breakfast 7 Days Mon-Fri from 6.30am - 9.30am & Sat-Sun 7.30am - 10.30am. Don't want to leave the comfort of your room? No problem...in-room service is also provided - simply ask at reception for details.AWARD WINNING Best Western Australasia – 'Special Commendation – Most Improvements & Upgrades Award 4 STAR Property 2011';'Best PLUS Property 2012';‘Best Staff Member 2012';'Best Western International Quality Award 2012 & 2013; ‘AAOA Achievers Awards – Apprentice/Trainee of the Year 2012’;'High Commendation - Sales & Marketing Champion 2013';'President's Award 2013'. Reservations Appreciated. ... more   less 
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