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“Great stay every time” 5 of 5 stars
Review of Quality Hotel Platinum International

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Quality Hotel Platinum International
4.5 of 5 Hotel   |   326 James Street, Toowoomba, Queensland 4350, Australia   |  
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Ranked #1 of 42 Hotels in Toowoomba
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great stay every time”
5 of 5 stars Reviewed July 24, 2013 via mobile

I've stayed here many times in the past. The hotel has great rooms, is clean, and the staff are always friendly & helpful. The food at the restaurant is also okay. Already looking forward to next time.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review, August 7, 2013
Thank you, we really appreciate it when our guests take the time to write comments on Tripadvisor so that other guests when travelling to Toowoomba can be assured that what they see on the internet is what they get in real life. We do take pride in our property and know that it is the best in Toowoomba, as proven by our guests reviews, thanks again, Graham and Colleen Cosgrove
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121 reviews from our community

Traveler rating
    92
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    7
    2
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 20, 2013

We have stayed at the Platinum Hotel in Toowoomba many many times and always find this hotel to be of the highest quality. Incredible friendly staff who are very helpful with everything, beautifully comfortable beds with fresh crisp linen in spotlessly clean rooms. This Hotel is a first class hotel where are happy to pay extra to stay there. Well done to the staff at Platinum who work very hard to provide a wonderful service and we look forward to staying there again when next in Toowoomba.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review, August 7, 2013
Thank you for your kind words. Yes we do work hard here at Platinum to ensure all our guests are comfortable and enjoy their stay with us. We do have exceptional staff who take extreme pride in their work. They treat the property as if it was their own and for that we are truly thankful, it makes all the difference to the guests experience. Thank you again Graham and Colleen Cosgrove
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Gold Coast
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2013

I travel regularly for work and have never written a review, however I recently experienced the most outstanding hospitality in all my years of travel and felt compelled to share!

If you’re looking for accommodation in Toowoomba this hotel cannot be beaten.

Not only were the owners and staff friendly upon arrival, they were also efficient with their communication prior to my stay.

The owners attention to detail can be seen in every element of the hotel from the pristine, sleek interiors of the rooms to the relaxed outdoor pool area.

The food in the restaurant was of an exceptionally high standard with a menu and wine list to rival those of the finest restaurants around the world.

I look forward to returning to Platinum International and would highly recommend this hotel to all visitors to Toowoomba, whether you are travelling with work or visiting with family as it really caters for all. Well done to the owners and staff on such an impressive hotel.

Stayed May 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review, July 6, 2013
Thank you for such high praise of our property. Yes we are extremely proud of our property as are our staff, who do their utmost to ensure all our guests are well catered for and that the rooms are as they should be in a property such as ours. Thanks again and we look forward to your next stay, kind regards Colleen
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1 review
5 of 5 stars Reviewed June 24, 2013

From time of arrival to departure everything was professional and 5 star ! Will strongly recommend to all family , friends ! Food was exceptional and staff were very accommodating ! Thanks guys for a truly memorable stay !*****

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review, July 6, 2013
Thank you for taking the time to write a review of our property. We know it will be very helpful for other travellers who need to stay in our beautiful city of Toowoomba. Thanks again and we look forward to your next stay, Regards Colleen
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Sydney, Australia
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed June 14, 2013 via mobile

The Platinum International is a staple for the business traveller in Toowoomba. The rooms are clean and neatly laid out, bathrooms modern and well equipped and the restaurant serves reasonably good food at realistic prices. I've stayed here on several occasions and will certainly be back. It's important to note that, while the location suits my purpose, the hotel is not near the city centre and as a result may not suit some travellers.

Stayed June 2013, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review, July 6, 2013
Thank you for taking the time to write a review of our property, we are pleased you enjoyed your stay and it was all you expected it to be, we look forward to your next visit, Kind regards Colleen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Batemans Bay, New South Wales, Australia
Top Contributor
53 reviews 53 reviews
49 hotel reviews
Reviews in 37 cities Reviews in 37 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 31, 2013

This establishment is extremely popular meals are to a five star rate with rooms that are very good,staff are very helpful an cant do enough for you.I have stayed here a number of times and always felt welcome especially when we do have a extremely large showroom vehicle that can be a pain every so often but we a looked after so thanks again.

Room Tip: Book early very very popular,try not to get a room near the main road.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review, June 1, 2013
Thank you so much for posting your review of our property on Tripadvisor. We are always pleased to have you stay and are so glad that you enjoy your stay with us. We are glad we can accommodate your large vehicle, as most motels don't have those facilities in Toowoomba. Thanks again for your lovely comments and we look forward to seeing on your next Road Trip through Toowoomba, Regards Graham and Colleen Cosgrove
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 21, 2013 via mobile

I stay at this hotel regularly for work and can't fault it. As others have said, the rooms are spacious, modern and clean, the beds are very comfortable and the staff are wonderful. The location is also superb with a shopping centre directly across the road with everything you need, otherwise it's a leisurely 15-20 minute stroll into the CBD. Overall a great hotel and I'd definitely rate it 5 stars!

Stayed May 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review, May 21, 2013
Thank you for rating our hotel so highly. Yes we do strive to ensure all our guests have an enjoyable stay and that they want to return to our quality property when they stay in Toowoomba. Its always great to get reviews such as yours in order for other travellers coming to Toowoomba for pleasure or business can be assured that when they stay in our property, they are guaranteed a quality stay and they get value for money. Thanks again and we look forward to your next stay with us, kind regards Graham and Colleen Cosgrove Owner Managers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Platinum International

Address: 326 James Street, Toowoomba, Queensland 4350, Australia
Phone Number:
Location: Australia > Queensland > Toowoomba
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 42 Hotels in Toowoomba
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quality Hotel Platinum International 4.5*
Number of rooms: 36
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