We stayed at the Clarion for a total of two weeks as we were here for business. We asked to look at the rooms prior to booking because of the extended stay we did not want to be disappointed. We booked an executive spa room and we thought this was by far the best and these are the reasons why: the rooms are at the front of the building giving the best views over marina and sea. Separate bedroom, full kitchen and own laundry. The bedroom has huge plasma tv and smaller tv in lounge. A previous persons review said the tv was small - I am not sure if since then they have replaced their TV'S. Also previous person said towels not good. Ours were great thick towels - so maybe they have rectified this as well.
Only thing I can said that we did not like about Clarion was staff attitude - but this was mainly on reception. The manager is truely rude - and has very rude and abrupt manner on the phone. When I phoned down to ask if they could print off two pages from an email for me the manager talked to me like I was a complete waste of time even though I went out of my way to be polite. The restaurant staff were polite and friendly.
Otherwise this hotel is really magnificient and the best in town. We looked at them all as we spend eight months of the year living in hotels.
- Official Description (provided by the hotel):
- The Clarion Hotel Mackay Marina is considered as Mackay's premier hotel. Located on the relaxing waterfront setting of the picturesque Mackay Marina, the hotel is only a short drive from Mackay's city centre and 20 minutes from Mackay Airport and is Mackay's only hotel with marina views over the tropical blue waters of the Coral Sea. The 4.5 Star hotel provides a selection of high quality accommodation rooms, from Deluxe Studio rooms and 1 Bedroom Apartments through to Executive Suites and Superior Spa suites. All rooms are superbly appointed with all the modern conveniences you would expect to make your stay as relaxing and comfortable as possible including; i-pod docking stations, flat screen televisions, fully appointed kitchenettes and private balconies providing fresh sea breezes and views over the marina setting and out to sea. Our onsite Latitude 21 Bar & Restaurant provides modern Australian cuisine and is open for breakfast daily and dinner Monday to Saturday, room service menu is available daily. The Mackay Marina, voted Australia's number 1 marina precinct, is also right on the doorstep providing a choice of bars, cafes and restaurants including George's Thai, Angelo's on the Marina Italian, The Deck Steakhouse and Mackay's famous fresh seafood at The Lighthouse. Harbour Beach is also just a short stroll providing long stretches of golden, sandy beaches. Other facilities include 24 hour reception and on-site security, secure parking, swimming pool, fitness room, complimentary guest laundry on each level, fully air-conditioned hallways as well as unlimited FREE guest WiFi. The Clarion Hotel Mackay Marina provides the perfect setting for conferences, meetings, functions and weddings providing a number of versatile and high quality function rooms and breakout areas. Our dedicated function staff can help tailor an event to suit any occasion. The hotel provides a range of excellent guest services that have built a strong reputation with business travellers and holiday makers and has been awarded best hotel in its category by Choice Hotels Australasia and AHA's Best Superior Accommodation Australia. Our waterfront location and comprehensive facilities combined with friendly and professional service will ensure your stay in Mackay will be comfortable, enjoyable and productive. ... more less
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- Also Known As:
- Clarion Mackay
- Mackay Clarion