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“great place to stay” 5 of 5 stars
Review of Comfort Resort Blue Pacific

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Comfort Resort Blue Pacific
3.0 of 5 Resort   |   26 Bourke Street | Blacks Beach, Mackay, Queensland 4740, Australia   |  
Hotel amenities
Ranked #21 of 30 Hotels in Mackay
Top Contributor
108 reviews 108 reviews
39 hotel reviews
Reviews in 51 cities Reviews in 51 cities
104 helpful votes 104 helpful votes
“great place to stay”
5 of 5 stars Reviewed January 11, 2008

the management of this resort are friendly and nice. the penrith unit homes 2 queen size beds and 2 singles. one is a fully self contained unit and ensuite downstairs and the other all upstairs. its a great set up for 2 couples, family travelling. the units have all you need. close to Mackay for all beaches and town etc. The unit is modern, newly upgraded. a nice resort to stay at but watch the mozzies.oh they get crocs on the beach!! there is a lovely grassed and shaded picnic bbq area at the beach, a minute from your unit.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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25 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Melbourne Victoria
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed December 22, 2007

"100% satisfaction guaranteed" and "courtesy bus available"- that's what they advertised, or used to, until we sent a letter of complaint about our experience staying there, then they changed their website and removed these statements. Because of the distance from Mackay we were hesitant to book but they reassured us there was a courtesy bus available between the hours of 8.30 am and 6.30 pm but when we rang reception to book it we were told its only to take you to the airport and back and at their discretion.

Whilst they say the units were fully self contained the level of equipment was minimal. We had to go and borrow a bottle opener, there was no dish cloth to wash up, and not even minimal condiments such as salt and pepper. The unit had two rolls of toilet paper provided if you needed more you had to pay for it. There was a hire fee for beach towels, whereas we have found that most places only charge if you lose them. We were looking forward to a lovely BBQ overlooking the beach but found that they charged for use of the gas and utensils. When we complained about there being a charge to use the BBQ’s we were told that nowhere did they say it was free!!!

Definitely do yourself a favour and give this one a miss.

  • Liked — View
  • Disliked — The management's attitude
  • Stayed November 2007, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North West Queensland
14 reviews 14 reviews
13 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 5, 2007

This very tired resort has a magnificent location, magical gardens and a superb beachfront. The restaurant serves excellent food...
The rooms...
I believe the whole lot should be knocked down and they start again, very tired, very old and outdated, our room smelled of urine.
We arrived late evening, on the surface all seemed okay, tired after a 14 hour drive. Unfortunately the office closed by the time we had walked down to the beach and was still closed when we departed in the morning.
Many of the units are rented for low cost permanent tenants...
Not worth the money and the rave reviews from the reservation centre who obviously have not seen the property.
VERY disapointed...

  • Liked — Location
  • Disliked — Smell
  • Stayed May 2007, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Resort Blue Pacific

Address: 26 Bourke Street | Blacks Beach, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #21 of 30 Hotels in Mackay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Resort Blue Pacific 3*
Number of rooms: 30
Official Description (provided by the hotel):
We offer Spacious self-contained Studio's, 1, 2 and 3 bedroom Apartments set in three acres of lush tropical gardens, right on the beach. We are situated on the Northern Beaches of Mackay, only 15 minutes drive from Mackay's CBD and we cater to both holiday and corporate guests. All 1, 2 & 3 bedroom apartments have full kitchens, Laundry, Foxtel, undercover parking at your front door and FREE WiFi. ... more   less 
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