On arrival the restaurant was empty. Ornate at first glance but defiantly tired.
The Television set playing Indian movies may be acceptable in a local Indian takeaway, however it was totally out of place here and my heart sank.
The waiter was friendly, and we were the only diners initially.
having sat us, he immediatly wished to take drink orders. At least wait till the ladies have put their bags down.
One of the diners asked for water, what arrived was Luke warm tap water. No ice, no pouring the water. Poor service.
My husband asked for a premium lite beer. Lite beer premium. What arrived was a xxxx, which is defiantly full. Strength even though its on the lighter side. But when my husband said no he wanted a premium lite the waiter argued saying xxxx was lite and then refused to. Bring anything else. Just walked away. Not good even if it was done with a smile. He obviously didn't want to get into trouble for wasting the beer. I had to go in search of napkins, and call him back to get iced water. He seemed slightly put out about me asking for it but it may have been my imagination.
So on to the food. The cheese and onion naan was to die for. Delicious and piping hot. After that it all went fairly down hill. The rice was cold. All the dishes tasted basically the same, with very small. Pieces of meat floating in fairly mediocre sauce. Chicken Biriani had three pieces of small chicken and the butter chicken contained 5 pieces.
As the owner of two very successful cafes serving fresh, made from scratch food to approximately 6 hundred people a day, I know the taste of premade bottled sauces. I'd stake my life that most of the food I received came straight out of large premade sauce containers.
The highlight of th emerald was the chapati, the naan and that's about it. Cold rice overlooked mains.
When I asked for coffee I was told they only served indian coffee, so I couldn't get even a flat white which is pretty mandatory when eating in any Australian restaurant.
Over all. This is a restaurant that is part of a chain, which is still riding on its reputation from the 90s. It needs a revamped decor, a new chef, and an educated wait staff. Some proper signage wouldn't go amiss either.
We won't be back.
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