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“very satisfied” 5 of 5 stars
Review of Oaks Calypso Plaza Resort

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Oaks Calypso Plaza Resort
4.5 of 5 Resort   |   99 Griffith Street, Coolangatta, Queensland 4225, Australia   |  
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Ranked #9 of 12 Hotels in Coolangatta
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
“very satisfied”
5 of 5 stars Reviewed August 13, 2013

We stayed in a 1 bedroom apartment, it was rather small but very clean with new furniture and fittings,the staff were very friendly and welcoming.The location was excellent with shops and the beach nearby,also close to restaurants and clubs,I can recommend the fish and chip shop right next door! The only down side was that we did'nt get any sunshine in the apartment,ok in the summer but not in winter

Room Tip: poolside rooms are sunnier in winter,ask for a refurbished room
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCalypso, Front Office Manager at Oaks Calypso Plaza Resort, responded to this review, August 19, 2013
Thank you for your review on your stay at Calypso Plaza. We are pleased to hear that you enjoyed your stay with us, I will pass your comments on to staff members and we look forward to welcoming you back.
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340 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
Geelong, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 12, 2013

We upgraded to an executive apartment so that we could have WiFi access but it didn't work. When we inquired we were advised that the connection was weak in that particular room and it didn't always work!!! The apartment was supposed to cater for 4 people but there was only one 2 seater couch in the living area so one of our party had to sit on a dining chair while we watched the TV. Generally the furnishings in the apartment where tired - only one bedside lamp in the master bed room. Pool and outdoor area very nice but wouldn't stay here again. Lots of other options in the area.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCalypso, Front Office Manager at Oaks Calypso Plaza Resort, responded to this review, August 13, 2013
Thank you for your review of Oaks Calypso Plaza. I am grateful that you have raised these matters as it is only through guest feedback that I am able to isolate any areas of concern in our property. We are constantly reviewing our apartments and services to ensure the best product is provided to all our guests. We would like to hear from you so that we can follow up on your comments in more detail, please feel free to contact me directly on fomcalypso@theoaksgroup.com.au
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Wollongong, Australia
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 11, 2013

We have stayed a couple of times now at Oaks Calypso. Good child friendly pool & spa which seemed to be heated. (sun-lounges are not real comfy) The hotel is very well located and a short walk to all Coolangattas restaurants & Surf Clubs. Small but useable Gym and sauna.
Rooms neat, clean and beds comfortable.
No Free internet access almost cost the Calypso a rating point - this really should be a standard inclusion these days.
I would stay again (if the price was right!)

Room Tip: The rooms that face Griffith Street can be a bit noisy some nights from late night revelers
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCalypso, Front Office Manager at Oaks Calypso Plaza Resort, responded to this review, August 13, 2013
All Staff and Management would like to thank you for your feedback on your recent stay with us at Calypso Plaza. The pool area is great for families and we are situated in a perfect location within walking distance to shops, cafes, restuarants and surf clubs. I will pass on your comments on regarding internet usage to the Building Manager. We look forward to welcoming you back to Calypso.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 11, 2013 via mobile

Very tired overpriced and very average service. Couch was worn out needs a good paint. Would not go there again. Said it has a bar. And it didn't. 2 coffee mugs for 3 people. Look around you can do better. Service was average, carpets worn out, crockery and amenities very average. We go up there a lot and would by pass this place

Stayed August 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCalypso, Front Office Manager at Oaks Calypso Plaza Resort, responded to this review, August 14, 2013
Thank you for your feedback. It was most unfortunate that you were unhappy about certain aspects of your stay. I have passed on your comments to the housekeeping department. Should you have any further queries or wish to discuss further please do not hesitate to get in touch, as we would like to welcome you back to Calypso Plaza in the future.
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Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 6, 2013

fabulous place in great location. It is directly across the road from the main coolangatta beach with a multitude of restaurants pubs, movies and shops all within 5 minutes walk. we just parked our car for the whole stay and walked everywhere- even the movies. Unit was good 2 bedrooms 2 bathrooms with plenty of space.for all. Balcony over looked the pool and beach. Pool even had some watersides that the kids loved.

Room Tip: Balcony rooms have good views but ground floor have large patios that seem to give you more space. G...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review, August 7, 2013
Management and staff were pleased to hear that you enjoyed your recent stay with us at Calypso Plaza Resort, as mentioned we are centrally located to all facilities in the area.
We hope that you will come and holiday with us in the near future again and enjoy all of our surrounding areas.
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Townsville
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 3, 2013

Stayed in a 1 bedroom apartment with views of the street and hinterland. Great location for Coolangatta. Accommodation is good value for money- not flash but perfectly adequate as a base for exploring the coast. I can also recommend diving Cook Island, off Fingal Head with Cooly Dive, a local dive operator.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review, August 7, 2013
Thank you for taking the time to review Calypso Plaza Resort , our location in Coolangatta is situated perfectly with the beaches and shops at your door step. We hope that we can twelcome you back again in the future.
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Brisbane, Australia
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 2, 2013

Stayed in a 2 bedroom apartment for a few nights. The apartment was actually two seperate apartments joined by a common entrance. This was great as it gives each couple privacy. The apartment was clean and well kept. There was a good kitchen area with a good fridge.
The bedroom was large as was the lounge-room area. The place was reasonably quiet although you could hear people moving around in the room above (sounded like kids running around).
The bathroom was large and had a washer and dryer. The biggest issue with the bathroom was the shower over the corner bath which had very high sides to step over (about 600 mm high).
My other gripe is the lack of free internet access. Wifi was there but with a very weak signal and they wanted a fee to access it. Same in the lobby internet booth - $2 for 20 minutes. Hotels need to learn that people often make accommodation choices based on internet access – internet access is not a luxury item anymore but is a serious travel tool. It should be free and it should be easily accessed.

Overall this hotel is OK and the location is very good. A block from the beaches with plenty of shops and restaurants around and just 5 minutes walk from Twin Towns club.

Room Tip: Get the pool view rooms as they give you a view of the sea.
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  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review, August 7, 2013
We are all happy to hear that you enjoyed your room and accomodation at Calypso Plaza during your recent stay with us. I apologise for the lack internet coverage, I will ensure that this is looked in to as soon as possible. We do hope that we can welcome you back again to holiday with us in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oaks Calypso Plaza Resort

Address: 99 Griffith Street, Coolangatta, Queensland 4225, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Coolangatta
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#5 Top resorts Hotel in Coolangatta
#5 Luxury Hotel in Coolangatta
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Oaks Calypso Plaza Resort 4.5*
Number of rooms: 146
Official Description (provided by the hotel):
Oaks Calypso Plaza is a 4.5 star resort centrally located in the heart of Coolangatta, minutes from the airport and a variety of Gold Coast attractions and is located opposite the beautiful Coolangatta Beach. The resort features one and two bedroom self-contained apartments with full kitchen and laundry facilities, most with sheltered balconies that provide ocean or hinterland views. ... more   less 
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Also Known As:
Oaks Calypso Plaza Hotel Coolangatta
Oaks Calypso Plaza Coolangatta

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