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“Return visit better” 5 of 5 stars
Review of Mantra Coolangatta

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Mantra Coolangatta
4.5 of 5 Hotel   |   88 Marine Parade, Coolangatta, Queensland 4225, Australia (Formerly Outrigger)   |  
Hotel amenities
Ranked #7 of 11 Hotels in Coolangatta
Melbourne
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Return visit better”
5 of 5 stars Reviewed October 8, 2013

We had a superb holiday with 2 teenage boys in tow. We had returned for second visit and can favourably report the units have been refurbished. The gym has new equip and a key to keep young kids out, the pool was heated , not overheated, so swimming was great. Surfing was spectacular at the super bank from snapper to Kirra. View was spectacular. Being only 6 units per floor, it has a small boutique hotel atmosphere. Plenty of privacy. Got a bit of tennis elbow taking on the young fellas.
Will come back again.

Room Tip: All rooms are at the front and have north sea views except the cheap studio rooms. Of course ask fo...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt W, General Manager at Mantra Coolangatta, responded to this review, November 3, 2013
Dear slatsMelbourne

Thank you for taking the time to provide feedback on your recent stay here at Mantra Coolangatta.

We are very happy we were able to assist you and you found the many improvements to your liking. The Coolangatta area really is a hidden gem with everything that a family could need & the refurbishment is continuing here at Mantra Coolangatta in the hope that we will have all of the rooms completed soon.

Kind Regards

Matt Walters
General Manager
Mantra Coolangatta Beach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Gold Coast
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 8, 2013 via mobile

We stayed in a 2 bedroom unit on the 7th floor. we booked through stays instead of mantra itself as it was much cheaper. Had a fantastic stay room 702 was excellent all freshly painted, very clean. Only one issue but stocked well, no washing up or dishwasher cleaner, no garbage bags, in kitchen, only one roll of toilet paper for a whole week. Apart from that very nice stay!

  • Stayed October 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 28, 2013

Every year we enjoy our stay, we use to stay in a 3 bedroom on the 17 floor but the last 2 years we have stayed in a 2 bedroom on the 16th Floor. The view is magical and the position is fantastic. The staff are wonderful and very helpful. We can't wait to stay there again next year.

Room Tip: The higher the floors the better the view.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt W, General Manager at Mantra Coolangatta, responded to this review, November 3, 2013
Dear Jason W

Thank you for taking the time to provide feedback on your recent stay.

We are so glad you and your family enjoyed your stay with us again and we look forward to welcoming you back next year for another wonderful holiday.

Kind Regards

Matt Walters
General Manager
Mantra Coolangatta Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 19, 2013

We stayed here for a night when we first arrived on the Gold Coast - and could have stayed longer!!! Good car parking, and handy lift straight to our room on the 7th floor. Reception was great, Claudia was lovely and really appreciated her efficiency. Room was clean, good sized ensuite bathroom although getting a bit dated, but adequate. Plenty of room in kitchen to cater for 7 of us, and lovely table and chairs outside on balcony made for enjoyable dining at both dinner and breakfast.
Handy to convenience stores and restaurants , and also great park for children and awesome beach.
Thank you next time we will stay longer and enjoy all that coolangatta offers.

Stayed September 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt W, General Manager at Mantra Coolangatta, responded to this review, November 3, 2013
Dear RollyNZ

Thank you so much for writing about your recent stay with us at beautiful Mantra Coolangatta Beach.

We really appreciate your kind words and hope that we have the opportunity to welcome you back again soon to this fantastic part of the coast.

Kind Regards

Matt Walters
General Manager
Mantra Coolangatta Beach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 17, 2013

We chose to stay in a Studio Room on the lower floors for a couple of nights in Coolangatta. This was the noisiest place we've ever experienced. Clothes Dryer/Fridge/Air Con were all old/unbalanced and noisy making it impossible to enjoy the surroundings. Only one bedside lamp available for reading....apart from that the restaurants and beach walking areas were great.
Cheers Ross L

Room Tip: Choose a renovated high floor unit with modern appliances.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt W, General Manager at Mantra Coolangatta, responded to this review, September 23, 2013
Hi Ross L

Thank you for taking the time to provide feedback on your recent stay. I am sorry you were disappointed with some aspects of your stay. My apologies for the noise that eminated from some of the equipment in the room, we are endeavouring to update most of these which is something that we deal occasionally.
Any items that are missing in rooms are replaced as soon as possible but the lamp may have slipped through the cracks.

Again, my apologies for the inconvenience and I do hope we can look after you better next time.

Kind Regards

Matthew Walters
General Manager
Mantra Coolangatta Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noosa, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 8, 2013

We stayed at Mantra Coolangatta this time last year and weren't all that impressed. We had a MUCH better 1 better 1 Bedroom Apartment this time, still on a lowish floor but recently done up, fresh and modern. Everything was working and looking great. Had to call Reception because we had no wine glasses but these arrived promptly. Mantra Coolangatta has a great location right in the middle of everything. We enjoyed the restaurants on Marine Parade but don;t overlook the restaurants on the street behind if you want something cheaper.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt W, General Manager at Mantra Coolangatta, responded to this review, September 23, 2013
Dear Noosafella

Thank you for taking the time to provide feedback on your recent stay and it's always great to hear from someone who has not only returned, but has written again on this forum about the positives that they have seen. We have certainly continued with our refurbishment program and the improvements have really been noticed by all.

Thank you again for your comments and I do hope when you're ready to leave your paradise again, you let us look after you in ours.

Kind Regards

Matthew Walters
General Manager
Mantra Coolangatta Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Coolangatta

Address: 88 Marine Parade, Coolangatta, Queensland 4225, Australia (Formerly Outrigger)
Location: Australia > Queensland > Gold Coast > Coolangatta
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
#3 Luxury Hotel in Coolangatta
#4 Family Hotel in Coolangatta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mantra Coolangatta 4.5*
Number of rooms: 88
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Also Known As:
Mantra Coolangatta Hotel Coolangatta
Mantra Hotel Coolangatta
Coolangatta Mantra Hotel

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