I only stayed one week (7 days) and...
One morning my breakfast room service order was missed! It was about 5 minutes after the time it was supposed to be delivered, so I phoned to see how it was going. I was told that it had been missed and the kitchen was now closed. Oh well...
At checkout I suggested waiving my phone call costs (came to about $5.00) as compensation for the missed breakfast. The lady had a little laugh about it but didn't seem to think it was a good idea.
On check in I handed over my frequent flyer card, but was told that because the booking was made through wotif I couldn't earn points on it. I travel all the time with work. I'm actually away from home more often than I am home, and ALL my bookings are done through wotif. However this has never been a problem at any other motel!!
On Saturday, although I wasn't home all day, my room didn't get serviced. To be honest, I don't care, but it's hardly what I'd expect of 4 stars either.
Thismorning my "omelet" was served with no filling. In other words, it was a dry piece of egg. I couldn't even eat it all. This happened because on my breakfast order I did not tick any fillings. This was not a mistake. You see, when I handed my first order in the lady said, "don't forget to tick your 3 fillings, If you don't tick any we'll just make you our favorite omelet because obviously we don't know what you like". So this time I decided to leave it upto the chef. Turns out the chefs favorite omelet is a dry piece of egg??? Yeah right. I don't even know any chef that would be happy to serve an omelet like this, especially without further clarification.
So while all the above issues are fairly small, overall, I don't think this place should have been rated 4 stars. I suspect the AAA has rated it 4 stars because the building is nice, the rooms are nice, etc....and it's not all bad:
On the bright side, there is free internet. Having said that, I've stayed in 4 different Bundaberg motels and they all had free internet (seems to be common here). I liked all of them better (and some of them are cheaper).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.