I stayed here for one night last week while on business in Wollongong.
As a Sales Rep, I stay in a wide range of accommodation. This hotel offers nothing exciting or exceptional, especially for the price! The room I was in - 2 bedroom (free upgrade?) was large and spacious, and would be great if you were travelling with the kids. However, the carpet was old, stained, and stretched (had visible lumps/ridges in it). Cracks in ceiling and walls, just showed that this place is tired - could really do with some money spent to revamp it up.
I would question the housekeeping of this hotel - whoever they contract to do the cleaning are taking them for a ride. There was a bit of mould in the bathroom (can be expected) but finding hairs in your bed indicates to me that the sheets probably don't even get changed after each use! Luckily there was other beds in this apartment.
Did I bring up any of my concerns with the management on departure - No. I will simply act by not staying here again, and advising others of my opinions of this hotel, via sites such as this. On departing I wasn't even asked if I enjoyed my stay, or received the usual "see you next time" - which they won't.
The location is quiet and peaceful, but for the high price paid for a room, you could definitely do so much better in Wollongong. Would have to be a last resort place to stay only.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.