I paid over $500 for two nights in your hotel. I called several days in advance to explain that I had a death in the family and had to cancel my trip to sydney due to the funeral. I was told that I would not get any kind of refund. Even though I cancelled well in advance. I was incredibly emotional at this time and your staff were less then helpful. I plan on calling today tonight about this.
- Official Description (provided by the hotel):
- Located just one and a half hours south of Sydney in the beautiful Illawarra, Novotel Wollongong Northbeach is one of New South Wales’s most popular getaway and business venues. Situated opposite North Wollongong beach, the 4 1/2 star hotel boasts 204 accommodation rooms and spa suites featuring stunning ocean and mountain views. The hotel caters for both the leisure and business traveller, offering a range of facilities and services including a swimming pool, spa, sauna, fitness centre, day spa, restaurant and two bars. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Wollongong Northbeach Hotel Wollongong
- Accor Wollongong Northbeach
- Wollongong Novotel