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“Clean, spacious and good value” 4 of 5 stars
Review of Quality Suites Pioneer Sands

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Quality Suites Pioneer Sands
4.5 of 5 Hotel   |   19 Carters Lane | Towradgi, Wollongong, New South Wales 2518, Australia   |  
Hotel amenities
Ranked #3 of 16 Hotels in Wollongong
Canberra, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Clean, spacious and good value”
4 of 5 stars Reviewed September 3, 2014

The room was great value but its the location that is terrific. The accommodation has easy gate access into the Towradgi Beach Hotel which caters for all food tastes and entertainment. Even includes a great playground for the kids.
Towradig Beach is a few minutes walk down the road and is beautiful. Well worth a visit. This was our second trip and we enjoyed our stay both times.

Room Tip: The one bedroom apartment is lovely.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this review, September 16, 2014
Dear Chris M,

Thank you for taking the time to write about your experience at the Quality Suites Pioneer Sands. I am pleased to hear you enjoyed you stay with us again.

The Quality Suites Pioneer Sands offer spacious one and two bed room apartments. Great for families!
The Towradgi Beach Hotel is only a short 150 m walk from our hotel and do great pub meals every night. The Pub has great facilities for kids with a huge playground and child minding.

I do have to agree our location is great. Easy access to local beaches, main highway, shops and restaurants. We are located 4 km north of Wollongong at the quiet suburb of Towradgi. We do offer to all our guest free underground parking. Also easy access to the local train station and 10 min walk to the free Wollongong shuttle bus.

Thank you again for sharing your experience and hopefully I can welcome you again at the Quality Suites Pioneer Sands.

Kind Regards,

Rebecca Bauer
Manager
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123 reviews from our community

Traveler rating
    58
    47
    12
    4
    2
See reviews for
31
41
8
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 2, 2014

We stayed here for the weekend as my sister was getting married in Bulli

We booked a 2 bedroom apartment which was sun filled and met most of our needs - my only complaints would be the living area & bedrooms were a little small and no laundry (although we knew no laundry before booking) but it was clean and enough

The service was quick and easy, and the few requests we had were granted quite quickly

There is ample parking and there is a great hotel/pub behind the hotel that was a quick walk away, the hotel itself is about 5 minutes drive from Wollongong so in a great position

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this review, September 16, 2014
Dear Dij_M80,

Thank you for posting your review on Trip Advisor from your recent stay with us at Quality Suites Pioneer Sands.
I am so glad to hear you enjoyed your stay.

We do offer to all our guest free laundry facility. The laundry is located in the basement and has 2 washing machines and 2 dryers. Free car parking is also offered to all our guests.

The Quality Suites Pioneer Sands offers different type of one and two bed room apartments. Our 2 bed room deluxe is very spacious and great for a family or bridal party. The Deluxe room has a large living and dining area.

The Towradgi Beach Hotel is only a short 150 m walk from the hotel and does great pub meals.

Once again, thank you for your review about your stay and I hope to we will have another opportunity to welcome you back at the Quality Suites Pioneer Sands.

Kind Regards,

Rebecca Bauer
Manager
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Gold Coast
Senior Contributor
42 reviews 42 reviews
35 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 29, 2014

I stayed here recently as I also required conference facilities. The conference room was large and had all the av equipment provided for a very reasonable price for 40 people.

No restaurant and the room was nice. Ok for business and staff were very pleasant.

Stayed August 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this review, September 16, 2014
Dear Sean A,

Thank you for taking your time to post your review on Trip Advisor. As you mentioned we do have conference facilities with all the AV equipment required for the day. I hope your conference ran smoothly and for your next conference we can offer you a conference and accommodation package.

Unfortunately we don’t have an onsite restaurant for evening meals, however Towradgi Beach Hotel is only a short 150 m walk from our hotel and do great pub meals every night.

Thank you for sharing your experience and we hope to see you again soon.

Kind regards,

Rebecca Bauer
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Top Contributor
113 reviews 113 reviews
30 hotel reviews
Reviews in 46 cities Reviews in 46 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 20, 2014

This hotel is in an easy location if you are doing things in the Wollongong area, although you really need a car if you are staying there. There is free secure parking which is good. It is also good value compared to other places in the Gong. The gym is well equipped. The only disappointment is that they do not seem to recognise repeat customers. Even though we booked on line (so they got our details electronically), they had our surname and email spelt incorrectly and seemed disinterested that we had stayed there a number of times before. It is just a little thing, but I think that is important to recognise repeat business. On the other hand, the lady doing room service was very friendly.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this review, September 16, 2014
Dear CorvettePete,

Thank you for posting your review on Trip Advisor with regards to your stay with us. I agree our hotel is located in an easy location close to all amenities and attractions of Wollongong. We do offer all our guests free undercover car parking which differentiates us from other properties.

Thank you for your feedback with our check in/reservation procedures. All feedback from our guests helps me to improve our services and standards to all guests. Acknowledging previous guests is important to me as a Manager and I will be introducing further training to my staff on this matter.

Thank you for sharing your experience of your stay and we hope to see you again in the near future.

Kind regards,

Rebecca Bauer
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
76 reviews 76 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
195 helpful votes 195 helpful votes
4 of 5 stars Reviewed August 14, 2014

Used this place for a one week work assignment.

Lovely studio apartment with a huge sun deck terrace on the third floor ( # 303 ).

Could not find a fault.

Super quiet, close to the beach, very friendly staff.

Did not use any facilities, but they have plenty, even a spa.

Parking is free in the secured parking garage, laundry facilities off the garage are free including dryer.

Very considerable housekeeping as well, nobody disturbs you if you need to or want to sleep in.

Excellent value for what you get, highly recommended !

Stayed August 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this review, August 16, 2014
Dear Isselerhof,

Firstly, I would like to thank you for taking the time to post a review about Quality Suites Pioneer Sands. We are very glad you to hear that you enjoyed your stay.
I am pleased that you found our team to be friendly. I will ensure that this is passed onto the team.
Quality Suites Pioneer Sands has plenty of facilities for our guests. Relax in our Spa, Sauna or outdoor Pool or work out in our fully equipped gym.
Thank you again for sharing the experience of your stay with us and we hope to see you again next time.

Kind Regards,

Rebecca Bauer
Assistant Manager
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Canberra, Australian Capital Territory, Australia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 8, 2014

I am a regular to the Gong and have stayed at a few places in the Wollongong CBD and the Pioneer Sands gives them all a run for their money. It is affordable (I saved $50 per night compared to places in the city which were only studio rooms), new and stylish and very comfortable. For just over $100 I had a 1 bedroom apartment and it was massive. Full size kitchen, dinning area with table for 4, living room with sofa bed and a nice little balcony to enjoy breakfast in the sun. Good bathroom and bedroom with builtins.

On the down side it is a few kilometres out of town but there is a train station close by. There is plenty of free on site parking and its easy to get to by car. I had my bicycle for the week and found it easy to get around and store the bike in the room.

One morning I accidentally broke the soap holder in the shower, reported it to reception and when I returned at the end of the day it was replaced.

I didn't eat at the restaurant as the kitchen is full size so it was easy to shop and cook all week but it looked nice.

I will definitely be staying here from now on as the cost difference is too good a saving for the distance it is from the town centre.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this review, July 16, 2014
Dear Neil N,

Firstly, I would like to thank you for taking the time to post a review about Quality Suites Pioneer Sands. We are so glad to hear that you enjoyed your stay!

We truly appreciate your feedback about the hotel.

Thank you again for sharing the experience of your stay with us and we hope to see you again next time.

Kind Regards,

Rebecca Bauer
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 17, 2014

Stayed with a couple of mates, whilst visiting the region to watch our sons play baseball. Have to say was pleasantly surprised at home big the accommodation was. We each had our own privacy, room we were booked into had TV's in each room, 2 bathrooms, 3 toliets and a full functioning kitchen. Modern and new, with pleasant, informative staff, would definitely stay here again.

Only down side is no free wifi, and the the internet cafe terminals was ridiculously slow.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this review, July 16, 2014
Dear jayjake,

Thank you for your review. It is good to hear you enjoyed your stay with Quality Suites Pioneer Sands. Our specious One or Two Bedroom Apartment ideal for Family/Friends getaways or even for sporting groups.
I am glad the hotel met your expectations. I will pass on your compliments to all my Reception staff.
Hope we can welcome you again here in Wollongong soon.

Kind Regards,

Rebecca Bauer
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Suites Pioneer Sands

Address: 19 Carters Lane | Towradgi, Wollongong, New South Wales 2518, Australia
Location: Australia > New South Wales > Wollongong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 16 Hotels in Wollongong
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quality Suites Pioneer Sands 4.5*
Number of rooms: 47
Official Description (provided by the hotel):
Wollongong's newest boutique accommodation & conference and events destination for 2010 and beyond - The Quality Suites Pioneer Sands - is ideally located on the Sydney side of Wollongong at only 55 minutes drive from Sydney Airport. We offer One and Two Bedroom Apartments with large open plan space flowing onto balconies with escarpment or Wollongong skyline views. All apartments feature modern finishes, Austar cable on LCD TV's, internet, air conditioning and fully self contained kitchen facilities. Other facilities include a cafe, outdoor pool, gym spa and sauna, and onsite business services. This could be your next stop for your business or leisure trip to Wollongong. ... more   less 
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