After booking the majority of rooms at this motel to house family and friends attending our wedding, we found the overall service and quality of the rooms very disappointing. When rooms with spa baths were booked, the rooms were not available (and we were still charged the same price for the rooms with spa baths). Rather than reducing the price the proprietors told us we had to pay for the view from the room. Then on the Friday night before our wedding one of the rooms flooded. This was brought to the attention of the hotels proprietors with our family handed a mop and bucket to clean the mess up. The proprietors offered two free DVD's to watch as compensation (they were free anyway). On our wedding day, with people getting ready, bride and bridesmaids having hair and make up done in the rooms and getting ready, cleaners were only concerned with cleaning the rooms making this day very awkward. This motel was of a higher standard in previous years (hence why it was booked) however it appears that the service has deteriorated. Be very wary as all is not what it seems. Make sure you check your quotes for room pricing as when it came to paying for rooms, prices agreed upon and quotes given were not honoured, instead normal charges being applied!!
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