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“Perfect Family Holiday” 5 of 5 stars
Review of Macquarie Waters Hotel & Apartments

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Macquarie Waters Hotel & Apartments
11 Clarence Street, Port Macquarie, New South Wales 2444, Australia   |  
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One Bedroom Wonder
Ranked #1 of 42 hotels in Port Macquarie
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
“Perfect Family Holiday”
5 of 5 stars Reviewed October 5, 2012

We had a 6 night stay here, our very first in Port Macquarie- Mum, Dad and two children (8 & 5yrs). We all thoroughly enjoyed it. The rooms were spotless (I'm really fussy about cleanliness) and had everything possible that we needed whilst there. Everything was new and worked well and easy to use- from the kitchen to laundry to bathroom to loungeroom. It really felt like a home away from home for us. Our girls loved the pool and spa and met lots of other children there. The location is wonderful with everything was close by and the car park was undercover with no issues here either. The service and attitude of all staff were of a high standard, efficient and friendly. We will stay again as our holiday here was perfect! Thank you.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison018, Manager at Macquarie Waters Hotel & Apartments, responded to this review, October 6, 2012
At Macquarie Waters we aim to make a 'home away from home' for all our guests and provide all the amenities as you would at home. We are so pleased you experienced a perfect family holiday for your first time in Port Macquarie. There is definitely so much to see and do here and we will look forward to welcoming you and your family back for your second stay.
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335 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Caloundra, Australia
Top Contributor
119 reviews 119 reviews
34 hotel reviews
Reviews in 55 cities Reviews in 55 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed October 2, 2012

I booked a room on booking.com a month or so before our visit. Upon our check in we noticed the room did not have an ocean view, which I thought I had requested (turns out I hadn't).

The hotel was full, so we couldn't upgrade, so we decided to make the best of it. 10 minutes after going to our room we got a phone call from the lobby, they had shuffled it around to offer us a better room. We took a look and it was fantastic! We were so happy, and the upgrade didn't cost a thing.

The facilities are excellent and the staff were extremely helpful. I also highly recommend The Corner Restaurant downstairs, we ate there 4 times during our stay and we were never disappointed. Thanks to Macquarie Waters for a very enjoyable holiday.

Room Tip: We stayed on the fourth floor, the higher the better for a nice view. Make sure you request a water...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison018, Manager at Macquarie Waters Hotel & Apartments, responded to this review, October 4, 2012
Where possible we will always try to meet guests requests and exceed expectations and I am so pleased on your stay we were able to do this. Thank you for such a wonderful review and we are thrilled you enjoyed your holiday and time in Port Macquarie
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Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 29, 2012

Excellent location, easy walk to town, friendly and helpful reception.
We were presently suprised by the FULL serviced kitchen, it's great going on holidays and not have to try and cook with one fry pan and fork.... the kitchen is full stocked even down to the platter for chesse, bickies and a glass of wine on the balcony.
Uprgraded on arrival..... THANK YOU!
Our only suggestion for the hotel is blackout blinds/curtins in the bedroom as the eastern sunrise gets you in the morning.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison018, Manager at Macquarie Waters Hotel & Apartments, responded to this review, October 4, 2012
Our fully self contained apartments are a great choice when staying at Macquarie Waters as you are able to enjoy all the amenities as you would when at home. Thank you for your suggestion, we are currently replacing the curtains in each of the rooms. We look forward to your next visit to Macquarie Waters
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Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 27, 2012 via mobile

Great place to stay, friendly staff, walking distance to everything. Recommend to families or couples. We are looking forward to coming back again next time with our family. It was handy having cafe on the corner, we had breakfast there one morning and it was lovely, staff were friendly and helpful.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison018, Manager at Macquarie Waters Hotel & Apartments, responded to this review, September 27, 2012
What a fantastic review!! We are so glad that Macquarie Waters was everything you were after and we look forward to welcoming you and your family back next month when you are staying.
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Brisbane, Australia
Top Contributor
58 reviews 58 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 17, 2012

We used Macquarie Waters as a stop over on a Tuesday night. Booked in the afternoon, arrived early evening and got upgraded to spa room. Clean and comfy, only missing a TV in the bedroom. Ideal location for longer stay in Port Macquarie as it's walking distance to shops, restaurants and the river.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison018, Manager at Macquarie Waters Hotel & Apartments, responded to this review, September 19, 2012
We are pleased you chose Macquarie Waters to stop at for your nights accommodation in Port Macquarie and that it was perfect for your nights accommodation. We appreciate your great review and hope to see you next time you are stopping in Port Macquarie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 15, 2012 via mobile

You can't get much better than this hotel for short or long stays in Port. Rooms are large and feels like a home not a hotel. Free wifi is great add on as well. So close to town and the breakwater it can't be much better.

Highly recommend to anyone looking for somewhere that isn't just a hotel

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison018, Manager at Macquarie Waters Hotel & Apartments, responded to this review, September 18, 2012
What wonderful words you have written about your stay at the Hotel and we are so pleased that you felt like you were at home rather than a Hotel. Thank you for recommending us and we look forward to seeing you very soon.
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central coast australia
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 1, 2012 via mobile

We are currently staying here and have only got good things to say. Got upgraded at check in which was a great start. Close to the town centre which makes it very easy. We are staying in the one bedroom apartment and it is very modern and loads of space. Look no further. This is it.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison018, Manager at Macquarie Waters Hotel & Apartments, responded to this review, September 3, 2012
We are so thrilled your stay here was enjoyable and hope you arrived home safely. Thank you for your great review and appreciate you sharing your experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Macquarie Waters Hotel & Apartments

Address: 11 Clarence Street, Port Macquarie, New South Wales 2444, Australia
Phone Number:
Location: Australia > New South Wales > Port Macquarie
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Port Macquarie
#1 Business Hotel in Port Macquarie
#3 Family Hotel in Port Macquarie
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Macquarie Waters a multi award winning 4.5 star boutique apartment hotel complex in the town centre of Port Macquarie. Just a short stroll to the waterfront, beaches and shopping centre.Select from stylish hotel rooms and 1,2 & 3 bedroom self contained apartments. Hotel Rooms feature 32inch LCD flat screen TVs, a 42inch LCD flat screen TV in Apartments and all rooms have over 65 Austar and digital channels. Relax in the heated outdoor pool & spa. FREE Wireless Internet and FREE secure undercover car parking are included. Eat at the award winning Corner restaurant open 7 days for breakfast & lunch and dinner Monday-Saturday. ... more   less 
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Also Known As:
Macquarie Waters Hotel Apartments
Macquarie Waters Motel Apartments

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