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“over priced - rip off” 5 of 5 stars
Review of Tuscany Wine Estate Resort

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Tuscany Wine Estate Resort
4.0 of 5 Resort   |   Cr Hermitage rd & Mistletoe ln, Pokolbin, New South Wales 2320, Australia   |  
Hotel amenities
Ranked #8 of 15 Hotels in Pokolbin
sydney
1 review
1 helpful vote 1 helpful vote
“over priced - rip off”
5 of 5 stars Reviewed April 14, 2010

to charge an $25.00 for children for them to sleep on a fold out in the same room is a joke. Rooms basic and woken the next morning by the toilet and shower in next room. Paper thin walls and not much privacy. The mill was a joke - no breakfast rate for kids with them having to have the continental b/fast $20. Flies over all the food with no covers - very unhygenic and not fit to be eaten.

Stayed April 2010, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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296 reviews from our community

Traveler rating
    108
    95
    44
    29
    20
See reviews for
38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Newcastle
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2010

Unbelievable, couldn't have asked for a nicer venue. The room was lovely, the bed was heavenly, the view was spectacular. A glass of wine in the afternoon looking over at the kangaroos was just perfect. Dinner from the Brokenback Bar was lovely, highly recommend the pizzas! And thanks to the wonderful for staff for looking after me, much appreciated.

If you need a relaxing getaway, you need to stay here. Only one fault to mention, I had to remind myself I was there on business!

  • Stayed April 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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sydney
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 30, 2010

This place was like a cheap motel, not at all a RESORT. the write up about the resort was so over done and full of it, it was a glorified caravan park. As for the food in the Mill is was horrible the pancakes were so hard that you could use them for surfing. 4 stars!!!! more like 2 stars, if you live out in the Liverpool area of Sydney then this is the place for you. Common Common Common

  • Stayed March 2010, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2010

Just back from the Hunter Valley and stayed at Tuscany; it was just what we needed. We weren't sure after reading a couple of the reviews, but found we were pleasantly surprised!

The grounds a beautifully kept, the Olive Grove room we stayed in was lovely, spacious, a wonderful bed, it was so comfortable. We saw kangaroo's at our back door, enjoyed being able to sit at the back of our room watching them sipping a glass of wine - getting back to nature in a civilised way.

We had a flat screen TV, so not sure if these are new, but we didn't come to the Hunter to watch TV. We recieved 10% off at the cellar door and there was a cheese factory on site. The Mill was fantastic and loved the tapas in the Brokenback Bar. The views from both these places are stunning, the food and service we really enjoyed, so friendly.

We thought it was great value as they have a speacials page which was very useful on their website. There is always a deal to be had, just look for it : )

We will definately be back!!!

  • Stayed February 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
53 reviews 53 reviews
27 hotel reviews
Reviews in 34 cities Reviews in 34 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed February 18, 2010

The Tuscany is quite a nice hotel, pretty location with views over vineyards in most directions. Its really quiet and peaceful but to be honest the best thing about the place is its surrounds. The rooms themselves are nothing special although they are clean and comfortable but considering what you get there is just simply no way to justify its prices.

The shower comes out at a trickle and the TV is tiny and you will be lucky to get even a couple of free to air channels let alone any Foxtel channels. The breakfast is quite nice and the food on offer generally at the Tuscany is good, staff are friendly and helpful and it is pet friendly if your that way inclined but I have stayed in nicer hotels for less than half the price.

No huge compliants about the stay but there are hotels in Polkobin that are nicer and cheaper that just seem to be better options for travellers.

  • Stayed February 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singleton, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 15, 2010

We stayed at Tuscany Wine Estate the weekend that my fiance proposed. We had a vineyard view room with a supposed 'spa'. The bath was so small only one of us could fit in it and it had a few jets on the sides.

I agree with the others about the mould and the old decor. It looked like they hadnt cleaned the room at all because when we walked into the room there were crickets on the floor tiles and in the bathroom (i think they must have come in through the gap under the door). I was not impressed at all, every morning when we got up to go into the bathroom there were crickets in there, some dead and jumping around near your feet. It was not clean at all.

The shower had absolutely no pressure, the water just drizzled out! The view from the room was amazing, but i would probably stay in a garden view room to hopefully avoid the crickets.

The Mill restaurant was nice. We went there for dinner one night and sat on the verandah and had a lovely view. The waitress was very helpful and the food was nice.

I will not be staying here again and i wouldnt recommend it to anyone. I do however recommend The Mill restaurant.

  • Stayed February 2009, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Melbourne
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 1, 2010

I stayed here with my husband and two children. It was OK, room quite big but staff, whilst friendly, were not helpful with recommendations for wineries in the region (which i would expect for a resort in the Hunter Valley). Recommended wineries 15 kms away in Broke that were all closed when we got there (many of the wineries in that district only open on weekends and we were there on a Thurs).
Some good things:
- lovely breakfast in restaurant overlooking the vineyards
- lovely dinner in cafe in evening, able to take away and eat back in room which is good if you have young children, but I was charged $15 for a child's pasta (plain pasta with tomato - with a side serving of chips of all things - bizarre - this was really overpriced)
Not so good things
- no cold water in taps in bathroom - problem reported to reception but not fixed;
- hot water tap in shower fell off whilst I was turning it in shower - bit dangerous.
- no gauze on doors - we all got eaten by mosquitos in the night
- VERY hard bed - very uncomfortable
So in summary, OK, but nothing to rave about.

  • Stayed December 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tuscany Wine Estate Resort

Address: Cr Hermitage rd & Mistletoe ln, Pokolbin, New South Wales 2320, Australia
Location: Australia > New South Wales > Greater Newcastle > Pokolbin
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Pokolbin
#5 Luxury Hotel in Pokolbin
#6 Romantic Hotel in Pokolbin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Tuscany Wine Estate Resort 4*
Number of rooms: 38
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Also Known As:
Tuscany Wine Estate Hotel Pokolbin
Tuscany Wine Estate Pokolbin
Tuscany Wine Estate Resort Greater Newcastle/Pokolbin

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