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“Weekend away with friends with wine tasting” 4 of 5 stars
Review of Cypress Lakes Resort By Oaks Hotels & Resorts

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Cypress Lakes Resort By Oaks Hotels & Resorts
4.5 of 5 Resort   |   9 Thompsons Rd. (Cnr McDonalds & Thompsons Rd.), Pokolbin, Pokolbin, New South Wales 2320, Australia (Formerly Cypress Lakes Resort)   |  
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Ranked #13 of 15 Hotels in Pokolbin
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564 reviews from our community

Traveler rating
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    137
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    45
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
NSW
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 13, 2013

We stayed for a weekend with another couple in one of the two bedroom villas up on top of the hill. No matches for the fire or bottle opener in the kitchen, but a call to reception soon had the missing items delivered to our door. The bathroom was a bit tired looking, & had the worst hot water system that we have ever encountered in our travels, which was disappointing.
Buffet breakfast was down in the main complex at the bottom of the hill so we chose to drive ourselves down rather than call for the shuttle bus. We did use the free shuttle bus once, and it arrived promptly.
Good value for money, our breakfast was included in the rate.

Room Tip: Rooms on the top of the hill are a long way from reception- you will need to drive or call the shutt...
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 11, 2013

I went here with a group of girlfriends. We loved it. The villa was excellent! My only criticism is you may be able to hear your neighbors when you are on the deck.
The staff are great, ferrying us to where we needed to go. Nothing was too much trouble.
We will be back.
Breakfast is amazing, too.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
118 reviews 118 reviews
34 hotel reviews
Reviews in 48 cities Reviews in 48 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 10, 2013

Decided to stay here again for a night in the Hunter Valley (3rd stay). I had booked a 1 bedroom apartment on Wotif & was upgraded to a 2 bedroom apartment (room 720). The apartment was over one level upstairs. It was clean & comfortable. The outlook wasn't as nice from the balcony as previous rooms I have stayed in & was not as private.
The apartment was a short walk from the carpark with a staircase to carry luggage up/down & another staircase to get up to the apartment so I would recommend asking for a more easily accessible room if stairs are a problem for you.
Breakfast was good- eggs to order but sadly no pancakes this time.
Kids play area still needs a revamp- no improvements since my last stay.
I still enjoy staying here & will return, the accommodation is perfect for us wether we come with children or with friends.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 9, 2013

Villa style accommodation, with all the usual amenities you need. Decor is slightly dated, but clean an tidy.
The property is perfectly maintained and host a small family of kangaroos.
There are countless cellar door options close by to keep you busy. There is one directly across the road from the main entrance that's 100% organic- amazing, and they boast 'no hangovers'.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cypress Lakes Resort By Oaks Hotels & Resorts

Address: 9 Thompsons Rd. (Cnr McDonalds & Thompsons Rd.), Pokolbin, Pokolbin, New South Wales 2320, Australia (Formerly Cypress Lakes Resort)
Phone Number:
Location: Australia > New South Wales > Greater Newcastle > Pokolbin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Pokolbin
#6 Spa Hotel in Pokolbin
#9 Luxury Hotel in Pokolbin
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Cypress Lakes Resort By Oaks Hotels & Resorts 4.5*
Number of rooms: 200
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Also Known As:
Cypress Lakes Hotel Pokolbin
Cypress Lakes Pokolbin
Cypress Lake Resort
Cypress Lakes Resort By Oaks Hotels & Resorts Greater Newcastle/Pokolbin

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