I to work in the travel industry. I am a believer that you get what you pay for, and I can say that this is NOT worth it. Myself and a group of ladies were so very excited about our weekend away, a girls weekend with no children or husbands where we could relax by the pool with a great magazine, sip on some cocktails, have a beautiful dinner out somewhere nice, the general "Girls Weekend" away stuff. When we arrived our first impression of the place was of pure shock, the kind of shock that drains all the blood from your head to the end of your toes, that overwhelming feeling that something is not quite right.
I am not quite sure what overwhelmed us the most, the above ground pool that looked like something out of the 70ies, the so called spa, which looked like it have not been used in over 10 years, the lack of anything green, the broken tennis racquets which were provided to play on the very run down court, the old couch on the porch of the cottage that looked like it was slept on by the numerous, not so friendly dogs, the miss matched bed linen on the beds or the fact that we were expected to pay $1500 a night for a cottage that slept 10 people that had ONE TOILET. This is what I would expect to get if I was paying $20 a night.
We kept our thoughts to ourselves (our faces told a very different story) and proceeded to check the inside of the cottage. It was quaint and appeared clean. However on further inspection were disgusted to find swarms of flies in the bathroom, two very small 90 degree ladders to the loft rooms, which we would have to climb up and down (very dangerous), and no fly screens. Given that the day was extremely hot, the fact that we could not open the door to get a breeze was awful. I note that we were never informed that they offered air conditioning, but with the heat pushing high 30ies and given the cost, I would have assumed it a standard practice to provide this to clients.
When we confronted the owner lady regarding our concerns she flew directly into the offensive position and from there it was very hard to bring her back. I think that the saying the customer is always right is definitely missing from her work practices/ethics. While deep in discussion with the owner lady and while standing in the living area of the cottage surrounded by many flies, a wasp and a dog, a very large lizard came out from under the couch, now I know living in Sydney we don’t normally get lizards, so when we were confronted with one as big as my foot, of course we were frightened and ran screaming from the cottage. The lovely owner lady inferred that it was just a small lizard and not to worry as it would, I quote “Eat the flies”!!!! I can guarantee that if there was a lizard, then the snake would not have been far away.
A decision was made by us to leave to discuss our options. Whilst exiting the property we were confronted by a very aggressive barking dog, apparently it was a rescue dog, now I am no dog expert but I would have thought that bringing a rescue dog into an environment where many different people come and go, is not the best idea. We decided to send the lady owner an email to advise her that we would not be returning. We headed to our air-condition 2 x 2 bedroom apartments, 4 bedrooms, 6 bathrooms at the Cypress Lakes Resort where we could fulfill all our girls weekend away dreams, at less than the cost of the Krinklewood cottages.
The lady owner later replied to our email where she told us that “Karma would get us”….. the karma is on you lady!!!!!!!!!!!
- Official Description (provided by the hotel):
- Themed train carriages. Royal for a couple, french antiques a spa bath. Safari- sleeps 8 in african theme, Victorian has a log fire, bedroom with ensuite and a large deck. Orient as name suggests lovely rosewood walls sleeps 4 Chardonnay sleep 14 people lots of fun with log fire inside and outside.Set on 25 acres the kangaroos roam freely and I have a couple of horses and a great dog named merlin. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda so you can book your krinklewood Cottage & Carriages reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Krinklewood Cottage & Carriages Greater Newcastle/Pokolbin