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“Very disappointed.” 1 of 5 stars
Review of Quest Newcastle Serviced Apartments

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Quest Newcastle Serviced Apartments
4.5 of 5 Hotel   |   575 Hunter St, Newcastle, New South Wales 2300, Australia   |  
Hotel amenities
Ranked #7 of 24 Hotels in Newcastle
Certificate of Excellence 2014
1 review
1 helpful vote 1 helpful vote
“Very disappointed.”
1 of 5 stars Reviewed 1 week ago via mobile

The apartment was below par for the money. No air con or fans in bedrooms. Half the lights didn't work. Noisy traffic. And three weeks later we still haven't gotten our bond back and when I rang for help they fobbed me off. Ring my bank it's not their fault, garbage. They are making interest off other peoples money. There are better places to stay in Newcastle.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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75 reviews from our community

Traveler rating
    30
    33
    10
    1
    1
See reviews for
22
13
1
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good location not far from cafes on Darby street and museum.
We stayed in a 3 bedroom apartment on 7th floor.
Plaster patches on walls, sagging mattresses, loose bathroom fixtures and no ac in bedrooms were definite minuses. Pluses were full kitchen and laundry.
Wifi is extra and street noise is obvious.
No need to pay for parking we parked on street just fine.
Staff were pleasant enough if altitude young and inexperienced. Early checkout at 10 am Hey Zeus !! If you aren't a morning person

Room Tip: Another hotel
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  • Stayed April 2015, traveled with family
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at a few Quest apartments, and this premise is by far the best apartment we have stayed in. Apartment was very clean and well maintained. Staff were very obliging (thanks Jess/front desk for your prompt assistance when we needed you). Will definitely recommend this Quest to others and be back for another stay in future.

Stayed April 2015, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 4 weeks ago

If you stay here they have a charge to your room deal with the cafe next door. Happy Wombat Cafe.. I felt like a very happy wombat indeed after eating here. As for the hotel... who cares the food is amazing.

Stayed March 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
124 reviews 124 reviews
60 hotel reviews
Reviews in 70 cities Reviews in 70 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 28, 2015

Another Quest apartment living up,to the Quest standard. I find the standard of these apartments simple plain no fuss clean and tidy. I call this minimalist decor no place to hide. This I will admit for rental acomodationmy preferred decor.
My only complaint withQues is their annoying habit of ringing me up the day before to check if I am still coming. I have made the booking you have my credit card to charge if I do not turn up. Stop checking up on me. The other gem is why are you coming. Isn't that my business? Cut out these 2 annoying habits that you all have and I would give you a 5

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 6, 2015

I spent four nights here on business and wouldn't hesitate to stay here again. So the positives were, good central location and the room I had was quiet and not affected by traffic noise. The rooms are spacious, clean and well maintained. Although I was on my own it would be a great place to stay with a family with good kitchen and laundry amenities in the room. The gym was fairly basic but hey your in an apartment building so you shouldn't expect too much. The pool and spa are also a bonus. The staff were very friendly and helpful. The negatives were the bed was pretty hard and not the most comfortable bed I have slept on. Not having WiFi is also very disappointing and the cost of parking per night is a bit high at $25. I chose to park on the street and didn't have any problems. Despite a few negatives it was an enjoyable stay.

Stayed March 2015, traveled on business
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Merimbula
1 review
3 of 5 stars Reviewed February 10, 2015

We found the accommodation clean and spacious, however the air conditioning does not get to the bedrooms. They do supply fans for the bedrooms however the fans just blow hot air around. We have a caravan park on the far south coast and are able to provide our guests with free Wifi , free parking and free Foxtel and they only pay $36 for a site or min $100 per night for a cabin. Considering we paid $300 per night we would expect to have free parking and free Wifi.

Stayed February 2015, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quest Newcastle Serviced Apartments

Address: 575 Hunter St, Newcastle, New South Wales 2300, Australia
Location: Australia > New South Wales > Greater Newcastle > Newcastle
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Newcastle
#7 Luxury Hotel in Newcastle
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest Newcastle Serviced Apartments 4.5*
Number of rooms: 64
Official Description (provided by the hotel):
Quest Newcastle is located in the heart of Newcastle's CBD. Within a short-walk to the waterfront boardwalk of Honeysuckle and Marketown Shopping Centre with a 24 Hr Supermarket, everything is at your doorstep at Quest Newcastle.Offering 64 Fully Self-Contained 4.5 Star One, Two and Three Serviced Apartments that include all kitchen and laundry facilities, spacious bedroom and bathroom, separate lounge and dining area, private balcony and work station. ... more   less 
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Also Known As:
Quest Newcastle Hotel Newcastle
Quest Hotel Newcastle

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