Booked a two bedroom apartment over a long weekend with our 18 month old little boy after being told the rooms were serviced...but failed to mention only every 3-4 days and not on weekends. Very disapointed as i would have booked elsewhere.
Kitchen not very well equipped and not great for small children as everything is low (micowave, oven & dishwasher draws)
Very Expensive for what you get and then you have to pay $18 a night car parking to park there.
We were given a set of two keys.. only 1 worked. We left early Monday morning and in packing our car, i went back up to pay the remaining bill and pick up some new expensive facecream that i left in the ensuite as it was left out to put on before leaving.
however when trying to get back up to room to get my cream i had taken the faulty key and couldnt get back in and in laws had already left with other key.
As it was 7.30 am and a public holiday there was no staff on front desk, which i thought wasnt a big deal and that i would call while on the road and explain that we left early as we had a 9 hour drive and our child had gotten a tummy bug while there so we wanted to get moving as early as we could and i would pay via my credit card over the phone the extra charges and get them to send cream via the post.
On phone call i paid the charges and told them about the cream and was advised they would call me back, 1 week laterr and no phone call. I called again and spoke to the same person who was very nice but claimed it wasnt there (when i know it was) and again promised a follow up call (No call was recieved yet again).
Will never stay at a chifley again, they lied about my apartment being serviced for my duration of my stay, they have staff that dont follow up and light fingered house keeping. My first break away in years and this is what i get. Thanks Chifley
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