Made a booking for this place to stay overnight for hubby's b'day.. got a babysitter for the night, made dinner reservations, packed and off we go only to get a call when we are almost there that their computer systems are not working right and our apartment reservations can't be honoured! They are overbooked!!! What a total waste of money for us for the babysitter!! They offered us a room at their Jesmond apartment?!!! When our plans where to stay in Newcastle so we didn't have to drink and drive!!! ... Thanks B7 for totally wrecking our night out and no offer for a "free" night stay or anything else to make up for it... Happy Birthday Hubby... NOT!!!!!!!!!! :(
SO VERY DISAPPOINTING!!!!!!
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