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“Not to be stayed at” 1 of 5 stars
Review of Harbourside Apartments

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Harbourside Apartments
3.5 of 5 Condominium   |   Honeysuckle, Newcastle, New South Wales, Australia   |  
Hotel amenities
Newcastle, Australia
1 review
5 helpful votes 5 helpful votes
“Not to be stayed at”
1 of 5 stars Reviewed October 24, 2012

It's a really disappointing place to stay at. I can see past a few cobwebs but its uncomfortable, it has poor access with so few facilities in walking distance and the customer service is definitely amongst the worse I have seen.

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6 people have reviewed this hotel

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Rating summary
  • Location
    2 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 6, 2012 via mobile

This one bedroom unit is great for our young family of four. The couch folds out into a double bed and there is a king size in the bedroom. It has a secure single car garage.
The only negatives:
The stairs are not isolated (could be dangerous for small children)
The enterance to the garage is a tight squeeze.
A remote for the garage could be left in the Rooms.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 24, 2011

Don't like the idea of the bedroom downstairs not having a ensuite. Sliding doors dirty and screen door broken. Also having tiles as a bedhead is very cold with no air conditioning in the bedroom. TV too high up to watch - get sore neck. Not a very good place to relax.

  • Stayed July 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 24, 2011

It was a two bedroom villa, but one of the bedrooms was just a converted garage.
The kitchen faciliities were modern. There was only one bathroom which was an ensuite to the main bedroom. Ie, anyone sleeping in the 2nd bedroom had to walk through the main bedroom to use the bathroom.
The main problem was lack of cleanliness and poor maitenance.
We experienced dirty floors, hair on towels, unclean eating utensils and badly soiled walls and doors.
The dishwasher and toilet were poorly maintained. The toilet had an offensive odour wafting out of it which made it necessary to close off the bathroom so the person sleeping in the attached bedroom could breath comfortably. The dishwasher was also malfunctioning, which would account for the unclean eating utensils...but obviously not quality checked. We also experienced a problem with a leaking tap (washer failed) so hot water was running in the bath all night (VERY noisy and irritating). The duty manager advised they had no after hours service arrangements.
The facility has great potential, however guests would be continualy unsatisfied if they were greeted with this quality of accommodation.
Also, my letter of notification about the above issues was never ackowledged! Great customer service!

Room Tip: Would be good for a family to stay close to city.
See more room tips
  • Stayed April 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Harbourside Apartments

Address: Honeysuckle, Newcastle, New South Wales, Australia
Location: Australia > New South Wales > Greater Newcastle > Newcastle
Hotel Style:
Ranked #17 of 19 Specialty lodging in Newcastle
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Harbourside Apartments 3.5*
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