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“Hit and Miss... But Mostly Hit!” 4 of 5 stars
Review of The Gateway Inn

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The Gateway Inn
26 William Street, Corner Industrial Drive | Mayfield, Newcastle, New South Wales 2304, Australia   |  
Hotel amenities
Ranked #10 of 22 Hotels in Newcastle
Newcastle, Australia
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
Reviews in 26 cities Reviews in 26 cities
52 helpful votes 52 helpful votes
“Hit and Miss... But Mostly Hit!”
4 of 5 stars Reviewed November 10, 2009

Having stayed at this new hotel several times now, I have come armed to this review with a pros and cons list as per below. We usually book a one bedroom apartment - the hotel has many types of room choices (to the point of confusion when trying to book!)

PROS:
- New!
- Good furniture with King sized beds, clean and modern furnishings and a nice window seat.
- Restaurant on the top level of the hotel is fantastic. It's offers traditional Brazilian food as well as a standard menu and has a groovy cocktail bar. Servings are huge and I would recommend trying the Brazilian set menu.
- Cost. There are often cheap deals going (well under $200 per night). There are also deals that tie in with the restaurant and look to be good value.
- Access to the gym and pool at the adjoining Leagues Club
- Free parking in a secure car park.

CONS:
- Website: the hotel's website is a one page affair and you can only make reservations via email or by phoning the hotel. You're better to check wotif for room configurations and pricing.
- Staff: the staff can be either really good (we've had some excellent service), or really indifferent with a sloppy attitude.
- Vibe: the hotel is not really run like a hotel. It's part of a Leagues Club complex and you get the feeling that it's run as an add-on to this, not as a hotel business. It's popular with people attending weddings in the Leagues Club.
- Noise: while noise from the main road (Industrial Drive) is not an issue, there are several busy roads within the complex (for patrons to get to the Club) which have these huge stormwater grates which clang and rattle every time they're driven over. We mentioned this to a staff member and apparently complaints about the noise are common, yet they say there's nothing they can do about it! Considering the Leagues Club owns the roads within the complex, you'd think this would be easy to rectify. We always ask for a room at the front of the hotel, rather than the back.
- Location: It's about a 5-10 minute drive to the Honeysuckle Wharf area and slightly further to Newcastle centre.

All-in-all I would recommend this hotel if you want somewhere to crash in comfy surrounds. If you want somewhere more central with good customer service, I'd stay elsewhere.

Ideally, I'd give the Gateway Inn 3.5 stars if I could.

  • Stayed October 2009, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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85 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Aussie
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 24, 2009

I love new hotels - they are so rare to find, though!! However, I was pleased to watch this one being built over the last twelve months or so, delighted that Newcastle would soon have a much needed addition to its accommodation ranks.

Firstly, I am biased - the fact that it was new was automatically appealing to me. The rooms feel fresh and 'unlived' in... Everything is in near-perfect condition.

The service was pretty underwhelming, but it is new and they may take a bit of time to get into the swing. Also, it is really quite a basic motel. There is no fanciness and there are no frills.

However, given its good condition, I will recommend the Gateway to anyone looking for accommodation on the northern side of Newcastle (very handy to the local industrial area.)

  • Stayed October 2009, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Gateway Inn

Address: 26 William Street, Corner Industrial Drive | Mayfield, Newcastle, New South Wales 2304, Australia
Location: Australia > New South Wales > Greater Newcastle > Newcastle
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service
Hotel Style:
Ranked #10 of 22 Hotels in Newcastle
Price Range (Based on Average Rates): $$
Number of rooms: 76
Reservation Options:
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