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“Stay away from the Bathurst Heritage Motor Inn. No idea of service!” 1 of 5 stars
Review of Bathurst Heritage Motor Inn

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Bathurst Heritage Motor Inn
4.0 of 5 Hotel   |   102 Stewart Street, Bathurst, New South Wales 2795, Australia   |  
Hotel amenities
Ranked #5 of 11 Hotels in Bathurst
Sydney
1 review
1 helpful vote 1 helpful vote
“Stay away from the Bathurst Heritage Motor Inn. No idea of service!”
1 of 5 stars Reviewed July 15, 2009

The owner/manager is a very rude man who began to swear profanities when I questioned that his motel was 4 star. He rudely told us to get lost! Real attitude problem. Not a way to act in a service business. We found somewhere else really friendly to stay at (Coachman's Inn) that we recommend.

  • Stayed July 2009, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 reviews from our community

Traveler rating
    31
    24
    7
    4
    2
See reviews for
14
19
2
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 16, 2009

Paid $160 for 1 night in a Spa Room .

The price was good and the room was very clean.

TV was modern LCD but only had a few cable channels.

The breakfast was basic (toast, cereal, juice, coffee, tea) and included in the room price.

There is a small bar fridge and tea coffee making facilities in the room, but no toaster.

The only bad part was that the parking spaces weren't numbered so I found I had to drag my luggage a distance to my room.

  • Stayed March 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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darlinghurst
Top Contributor
68 reviews 68 reviews
32 hotel reviews
Reviews in 32 cities Reviews in 32 cities
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed March 7, 2009

Spent 5 nights at the Heritage, and five days at Mt Panaroma. Great location - walk to the RSL Club and 2 blocks to the city centre.
Rooms NEW and clean. Friendly staff.
Loved the idea of the breakfast included in room rate - staff even got up early to give us breaky before we headed to the track.
Great place to stay in Bathurst

  • Stayed February 2009
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed July 28, 2008

Stayed in their "Spa suite" it was nice the spa was large and it was nice to have a separate bedroom and heating for the chilly Bathurst weather.
However, the room was extremely overpriced at $220 a night...THIS IS BATHURST!
We headed to the RSL with our free drink vouchers and ended up at an appalling restaurant touting Angus Beef and a Bad Attitude.
The motel is clean, the owners are a bit of a non.
The motel is probably one of the newest and better ones in Bathurst, However when we returned to Bathurst a month or two latter (see reviews) we opted for cheaper accommodation as it really was not worth the money.

  • Liked — the large spa
  • Disliked — the overpriced accomodation
  • Stayed May 2008, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mosman
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2008

We had a lovely stay at the Bathurst Heritage Motor Inn. The room was excellent and we were offered help and advice with what to see in Bathurst and even given a couple of Free Drinks at the RSL Club which is within walking distance just 200M around the corner. The New Managers could not have been more helpful and where extremely attentive. We would like to recommend the Bathurst Heritage to anybody looking for a 4 star Motel in Bathurst. and a pleasant and friendly atmosphere.

  • Liked — Everything
  • Disliked — Leaving
  • Stayed February 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 11, 2008

Booked to stay elsewhere in Bathurst but the hotel had double booked so they found us alternative accommodation at the Bathurst Heritage for the same price. When we checked in to the Bathurst Heritage we were told the room would be $50 more than what had been quoted at the time of booking plus we would be charged another $50 to use the sofa bed. The manager would not budge on the price and as everywhere else in Bathurst was booked out we had no choice but to stay.

  • Stayed February 2008, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 4, 2007

This motel is nice and new, but I found the service from the couple who managed it very poor and they were very gruff with their guests. They were gruff on the phone and you didn't feel you could ask for anything. We were going to ask for a late check-out but couldn't stand the grief so we left.

The continental breakfast was very nice and the breakfast room was clean, but cramped. Wasn't impressed when at 9:20am a man came in with two small children and was told by the manager that he was late and she had other things to do. I really thought they could have taken circumstances into account. A breakfast slot of 7-9am is also relatively short.

The room was clean and tidy but quite small. We brought our own portacot for our toddler because they wanted to charge $10 to hire one !! (a lot of places we've stayed will provide them for free). Plus they wanted another $5 for breakfast for a 15-month old !!! Couldn't believe that so I brought my own.

Stayed March 2007
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bathurst Heritage Motor Inn

Address: 102 Stewart Street, Bathurst, New South Wales 2795, Australia
Location: Australia > New South Wales > Bathurst
Amenities:
Free Parking Wheelchair access
Hotel Style:
Ranked #5 of 11 Hotels in Bathurst
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bathurst Heritage Motor Inn 4*
Number of rooms: 50
Official Description (provided by the hotel):
The Bathurst Heritage Motor Inn is the newest Motel in the Bathurst CBD. There are 50 Rooms with 2 different Star Ratings. 17 New Rooms Independently rated 4 1/2 Star & 30 Rooms rated 4 Star. Best rooms in Bathurst. ... more   less 
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Also Known As:
Bathurst Heritage Hotel

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