We booked this motel for one night this week because we knew we'd be arriving late at night and wanted to have something reserved. We told the hotel in the afternoon that we'd be getting there at 11pm at night, as they told us no problem. When we arrived, shortly before 11pm, we found no one in the hotel lobby, and the reception area locked. We tried knocking everywhere, including on the room marked private next to the reception area and calling on the hotel phone number. We heard the phone ring 5-10 mins straight in the "private" room, without anyone picking it up. By that time we thought we better find somewhere else to stay and return to claim our money back for this motel the next day. Luckily (or not as it would turn out), the bartender at the local pub was very friendly and contacted the motel's manager for us, letting him know of the situation. The manager then somehow managed to get through to the person who was supposed to have been on duty, so we went back to the motel to finally have some rest after a long drive. We found the person on duty awake, but barely making any sense, saying he didn't hear us despite the phone ringing for minutes on end and us banging on his door several times. Instead of keys for 2 rooms that we booked, he had only keys for 1. Then he checked out booking and gave us keys for 2 rooms. I wish he didn't! The rooms were really old, scruffy, with rotting furniture. There were huge cockroaches everywhere!! Our friends' room smelled like moth bolls. It was a nightmare night, during which I didn't get any rest or sleep, and just couldn't wait to get out of there! Never ever if at all possible go to this motel!
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- Also Known As:
- Mariners On The Waterfront Hotel Batemans Bay