On the plus side the cottage was clean and well equipped. The breakfast supplies were generous and delicious, especially the home made muesli. The location (apart from the disappointing view of the lake) was quiet and picturesque. The swing chair on the porch was a lovely feature, perfect for quiet contemplation.
Now to the reasons for my average rating....
The first thing that surprised us was the view, or lack of it because the advertising material including website and business card showed a much better view of the lake from the cottages. We had also just spent 4 nights in Queenstown for two thirds of the price in 5 star accommodation on the edge of Lake Whakatipu so had very high expectations as we approached Glacial Rock.
After our arrival and smooth check-in via a note on the door as Sarah was out we went into town to stock up for dinner. On our return our key would not open the door, luckily as it turned out we just caught Sarah and Finn before they went into town, otherwise we would have been locked out as we had the key to the wrong cottage. Sarah was very helpful and apologetic, but we would have been locked out if we had missed them so it was not the best of starts.
We felt there was an over-supply of instructions especially for people like us who stay in self-contained accommodation often, eg right down to what cutting board to use for what. We then decided to use the BBQ and this was cob-webby and neglected looking, surprising given it was December. The area around both cottages was in need of a good weed which also contributed to a slightly neglected feeling. At this point the rate we were paying started to feel "high", especially in comparison to the cheaper and superior former accommodation we had come from.
Sarah and Finn did seem under pressure as they had started a recent pizza restaurant venture in town, and there was a large amount of advertising and recommendation to go there - fair enough, but perhaps less is more.
We had a brilliant day at Milford Sound, perfect weather, views etc and got back quite late. The next day as we were getting organised to leave both the owners were outside from about 9 am onwards gardening and weed spraying right around the cottage we were staying in. My husband had to warn me not to come out of the shower too uncovered because we did not have the curtains pulled and there was a person spraying the weeds outside (who turned out to be Finn). We felt very awkward and uncomfortable about this.
I know there will be good explanations for all of our feedback, but we did feel slightly disappointed with our stay here. In fairness it would have been better to have spoken with Sarah at the time of our departure (or emailed later) but I was just so irritated by the weed spraying I just wanted to get out of there.
- Also Known As:
- Glacial Rock B & B Te Anau, Fiordland National Park