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“Avoid - they treat you like crap” 1 of 5 stars
Review of Lakeside Motel & Apartments

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Lakeside Motel & Apartments
3.5 of 5 Motel   |   36 Lakefront Drive, Te Anau, Fiordland National Park, New Zealand   |  
Hotel amenities
Ranked #13 of 24 Hotels in Te Anau
New Delhi, India
Top Contributor
73 reviews 73 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
73 helpful votes 73 helpful votes
“Avoid - they treat you like crap”
1 of 5 stars Reviewed April 6, 2012

While this place has a great location the reception staff could not be more indifferent to your presence. Not only that, the woman at the reception is downright rude and has serious behavioral issues.

She snapped at me for wanting to check out a day earlier and encouraged me to leave right away! Not very thoughtful is it. While I hope it was just that she just did not take her daily dose of vicodin that day, she repeated this behavior over the two days I was there.

Every time I rang the bell to talk to someone at the reception, the front office staff (the woman in particular) felt extremely disturbed and wanted to get rid of you as quickly as possible. They were less helpful to me than my lonely planet guidebook.

The reception staff also took pleasure in the fact that one of the scuba diving outfits ran out of money in their area. So.. all in all what's the point of staying with them and being treated like crap?

While it has a great location, many other places do too. Te Anau is nice and peaceful, they aren't.

  • Stayed March 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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159 reviews from our community

Traveler rating
    52
    71
    33
    2
    1
See reviews for
37
90
6
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Top Contributor
59 reviews 59 reviews
41 hotel reviews
Reviews in 41 cities Reviews in 41 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 27, 2012

Ee stayed for 4 nights and enjoyed every minute. The view from the rooms are worth the money and the staff is very friendly. Rooms are big and the centre is in walking distance. We also booked a tour with the staff (overnight cruise at the Doubtful Sound as recommended) and it was the best we ever did in our life. I would always stay at the hotel should I come back to Te Anau.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Adelaide S.A.
Top Contributor
78 reviews 78 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed March 20, 2012

Standard type of motel accomodaton, with a magnificent view and location. Good value.

Stayed April 2011, traveled as a couple
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Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 27, 2012

I do like this location and would go every time I'm there again. Clean and best view from the upper floor. We did have a one bedroom apartment with an extra queen sized bed in the living area. Like that we could stay two couples at the same time.
I would come back any time and I recommend for sure a Motel directly at the lake. There are some more. And fore the same price it is not worth to be in the second row:-)

  • Stayed December 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 21, 2012

What a great view of the lake and mountains highly recommend

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Auckland Region, New Zealand
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 17, 2012

The only problem with this visit was that it was too short! We overnighted at the Lakeside Motel and thorougly enjoyed our stay. The room was spotless and the view was magnificent. The lovely gardens just added to the enjoyment. Although we were early our room was ready for us. Staff friendly and helpful. Will definitely stay again!

Room Tip: Most rooms have lake views, so difficult to choose a "not so nice" room.
See more room tips
  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 3, 2012

Great location, 5-10 min walk to local bar and centre of town and to Real Journeys office. Great facilities for those that want to cook rather than eat out (microwave and stove top). Clean rooms, flat screen tv and wifi internet access (could do without the restricted download though!). We would defintely recommend booking here, nice to be able to cook and also sit outside enjoying the view. Great value for money aswell compared to other locations.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lakeside Motel & Apartments

Address: 36 Lakefront Drive, Te Anau, Fiordland National Park, New Zealand
Location: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Free Parking Kitchenette Wheelchair access
Hotel Style:
#10 Romantic Hotel in Te Anau
#10 Family Hotel in Te Anau
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Lakeside Motel & Apartments 3.5*
Number of rooms: 32
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Also Known As:
Lakeside Motel & Apartments Hotel Te Anau
Lakeside Motel And Apartments
Lakeside Motel Te Anau
Lakeside Motel & Apartments Te Anau, Fiordland National Park

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