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“Fantastic motel in a beautiful setting” 5 of 5 stars
Review of Radfords Lakeview Motel

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Radfords Lakeview Motel
5.0 of 5 Motel   |   56 Lakefront Dr, Te Anau, Fiordland National Park, New Zealand   |  
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Ranked #1 of 24 Hotels in Te Anau
Sydney, Australia
1 review
“Fantastic motel in a beautiful setting”
5 of 5 stars Reviewed February 27, 2013

My husband & I stayed two nights at Radfords which we enjoyed immensely. Kerri was very welcoming. Our unit was beautifully appointed and with the added extras of lavender sachets on the pillows, chocolate on the bedside tables and fresh flowers made it feel homely. The view across the picturesque gardens in the complex to the lake & mountains beyond was spectacular. We would highly recommend the Radford Lakeview Motel to anyone wanting a comfortable and enjoyable stay in Te Anau.

Room Tip: Unit 8 upstairs. Own staircase. Nobody passes the unit
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radfords56, Owner at Radfords Lakeview Motel, responded to this review, February 27, 2013
Dear KerrieH,

Thank you for your lovely comments. You were both an absolute delight to host and we hope you have many fond memories of your time spent in Te Anau. We trust the rest of your holiday goes just as well.

We look forward to welcoming you back in the future.

Kind Regards,

Kerri & Steve James
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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331 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
South Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2013

Can't understand the previous "OK" review. We found this motel to be the best we have stayed in, and we have stayed at a lot of motels. The friendliness of the staff was outstanding and the views from our room were to die for. Free Wi Fi was very welcome and enabled us to keep in touch with family and friends back home. The attention to detail with the decoration and cleanliness of our room was exceptional with noticible personal touches. Bed was also very comfortable. Only a few steps to the lake and just around the corner from shops and restaurants. We will definitely be recommending this motel to everyone.

Room Tip: Upstairs rooms all have lovely views of the lake.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radfords56, Owner at Radfords Lakeview Motel, responded to this review, February 27, 2013
Dear Reviewer,

Kind comments like yours are what makes this job an aboslute pleasure!
Customer service is one of our top priorities aswell as providing a clean and comfortable room for our guests. We are delighted you enjoyed the personal touches to your room and were able to make use of the unlimited WIFI.

We hope the rest of your holiday went well

Kind Regards,

Kerri & Steve James
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England
Top Contributor
53 reviews 53 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 25, 2013

Stayed two nights at the Radford Lakeview. Rooms are what you would expect from a motel. Clean, practical, comfortable. Very friendly reception. I have given it an Average rating because it's what you would expect for the money and not particularly exceptional.
Please note, the photo on the website is a little bit flattering. Between the motel and the lake is a decent size car park and the road so if you're expecting to step from your room and paddle you've got a bit of a walk first.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radfords56, Owner at Radfords Lakeview Motel, responded to this review, February 27, 2013
Dear Reviewer,

Thank you for taking the time to review our motel. We are pleased that you found your room clean and comfortable. We hope the rest of your trip went well.

Kind Regards,

Kerri & Steve James
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haifa
1 review
5 of 5 stars Reviewed February 24, 2013

Being far away from home and spending 6 weeks in hotels, the radfords lakeview motel was definitely the best one we had! It was home away from home -starting with the warm and helpful welcome by host Kerry, then the large, comfortable and very clean room, the full equipped kitchenette,(even the double pin-for recycling and for garbage) and finally the balcony with the lake view. It's obvious that each detail was well considered and taken care of. Every thing was just perfect, and as we said, you had the feeling of home!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radfords56, Owner at Radfords Lakeview Motel, responded to this review, February 27, 2013
Dear Reviewer,

Wow we are estatic that you found our motel to be the best you stayed in while in NZ - that is a huge compliment to us!!
We strive to make sure our units are clean and comfortable and we add little touches such as candles and flowers to add that feeling of being at home.

We hope to see you back here in the future.

Kind Regards,

Kerri & Steve James
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West Aussie
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 23, 2013

I can't fault the friendliness and helpfulness we received, quite delightful and greatly appreciated.

We decided to book the Executive Upper Studio Unit, which was more expensive than other options. The room itself was fine however, be advised that their neon light signage is "in your face" if you are wishing to admire the view, which is of course why we opted for this particular room. Also, the balcony was a thoroughfare for other units on the upper floor so absolutely no privacy. A filmy curtain was installed to compensate, but we didn't book that type of room to have a curtain closed all the time.

My suggestion is to not bother with this room at all, it's not worth the price.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radfords56, Owner at Radfords Lakeview Motel, responded to this review, February 27, 2013
Dear Reviewer,

We are pleased that you found our service was delightful. We are sorry to hear that the motel sign disrupted your view, we have never been made aware of this before but we will look into some different options so other guests in the future don't have this problem.

We thank you for your feedback and we will look into this to find a solution.

Kind Regards,

Kerri & Steve James
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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed February 18, 2013

Wow what a welcome by host Kerri, we had only been in New Zealand for 5 hrs, such a nice welcome, what a great start to our New Zealand holiday around the South Island! The ground floor apartment was fabulous, such a lot of room and so clean, everything was immaculate and having stayed in many self catering apartments before, it made a nice change that all aspects of the apartment was clean and well thought out, the kitchen, bathroom and bedroom all very high standard and as clean as a whistle! Well done Kerri and Steve, you run a fabulous motel and Te Anau is very lucky to have you.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radfords56, Owner at Radfords Lakeview Motel, responded to this review, February 20, 2013
Dear Reviewer,

Thank you for your kind comments regarding your recent stay with us. We have a wonderful team here at Radfords that take great pride in presenting the complex to a high standard and we will pass this on to them.

We live in a wonderful location and enjoy passing on our knowledge and tips to our guests to make the most of there time in Fiordland.

We hope the rest of your travells have gone just as well and look forward to your return visit.

Best Wishes


Kerri and Steve
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Winchester, United Kingdom
Top Contributor
97 reviews 97 reviews
40 hotel reviews
Reviews in 63 cities Reviews in 63 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed February 13, 2013

As an old moaner (says my wife), I have never been a motel fan. Radfords changed my mind.

The location is perfect. Overlooking the beautiful lake and yet only three minutes walk to the main street and restaurants. Don't bother about traffic noise. They are all in bed by 9pm in Te Anau.

We stayed two nights. Our room was a good size with decent cooking and other facilities. It had a table to eat off (so many motels think you can eat off you lap) and all the facilities we needed. There is a guest laundrette. Our bed was very comfortable. The sheets and towels were top notch. What more do you want?

From the moment she greeted us we knew the owner, Kerri James, took service seriously. A lovely warm lady, she briefed us on restaurants, where to buy food, and so on. All the stuff you need to know. Learning that we were going on an overnight cruise to Doubtful Sound, she insisted we leave our rental car with her where it would be safer. She cared. She didn't have to do that.

Hey, there are a number of motels along the lake side in Te Anau. Most of them look quite smart and clean. I suspect the reason that this one continually gets the high rating is because (a) it is a bit smaller and therefore more personal and (b) Kerri really does care and look after her guests.

(And her mum has the most wonderful vegetable garden...I wish mine looked as good!)

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radfords56, Owner at Radfords Lakeview Motel, responded to this review, February 14, 2013
Dear Reviewer,

Wow what a wonderful review of your stay with us we thank you for your kind words. We are over the moon that you now have a different take on what motels offer and we exceeded your expectations with regards to the location, room facilities and service. We have plenty of storage and car parking for guests that wish to leave their luggage and or car here while doing walks or overnight trips and this is our pleasure to help our guests in this way.

We hope the rest of you trip has gone just as well.

Kind Regards,

Kerri and Steve James
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radfords Lakeview Motel

Address: 56 Lakefront Dr, Te Anau, Fiordland National Park, New Zealand
Phone Number:
Location: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Wheelchair access
Hotel Style:
#1 Romantic Hotel in Te Anau
#1 Family Hotel in Te Anau
#1 Luxury Hotel in Te Anau
#4 Business Hotel in Te Anau
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Radfords Lakeview Motel 5*
Number of rooms: 14
Official Description (provided by the hotel):
Stay in affordable style at Radfords Lakeview Motel. Our well equipped units have a warm and luxurious feel. With attention to detail and complete commitment to your stay, our service is sure to make you feel welcome. Lake and mountain views from every unit and conveniently located close to the town centre. Look out for those little extras like candles, flowers, 50+ channel SKY TV and a great selection of DVDs for guests enjoyment. With guest laundry, continental breakfasts, kitchenette, off road parking, free wireless internet and a laptop available for use in your room, our aim is to make your stay as comfortable as possible. Winners of the NZ AA Supreme host of the year award 2013 ... more   less 
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Also Known As:
Radfords Lakeview Hotel Te Anau
Radfords Lakeview Te Anau
Radfords Lakeview Motel Te Anau, Fiordland National Park

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