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“Amazingly friendly staff” 4 of 5 stars
Review of Distinction Luxmore Hotel

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Distinction Luxmore Hotel
4.0 of 5 Hotel   |   41 Town Centre | PO Box 167, Te Anau, Fiordland National Park, New Zealand   |  
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Ranked #17 of 24 Hotels in Te Anau
Christchurch, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Amazingly friendly staff”
4 of 5 stars Reviewed April 20, 2013

From the moment we walked we were greeted by the a wonderful guy welcoming us to the Luxmore. We only stayed one night but found it excellent value for money. We choose the breakfast option to be included and it didnt dissapoint. Elizabeth was so friendly, welcoming and professional. The Chef did a great job with the food and i was pleased to see the added extras...choice of trim or blue milk (sometimes we havent had that choice in other places), he cooked the toast for us, everything was hot, clean and plentiful. The room had two double beds which didnt really suit us but it was only one night so didnt mind (We prefer at least a queen size). Over all we were really happy staying here and would be happy to return. P.s. Go to Tonis Pizza place on the corner and have the drink they have as a special - primo and the best pizzas ive ever had.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, Manager at Distinction Luxmore Hotel, responded to this review, April 20, 2013
Dear Guest,

Thank you for taking the time to review your recent stay with us. Im glad you enjoyed your stay and found the staff to be friendly, courteous and professional. Elizabeth is a great asset to us and i will surely pass on your comments to her. We look forward to welcoming you back in the near future.

Kind Regards,

The Team at Distinction Luxmore
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345 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
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English first
Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 19, 2013

We stayed for 3 nights and had a large comfortable room on the third floor. The room was super clean with lovely furnishings... it was the best sleep we have ever had (we meant to ask what brand the mattress was!). We also had lovely views and the buffet breakfast was a great option. Laundry facilities were also a handy positive note.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, Manager at Distinction Luxmore Hotel, responded to this review, April 20, 2013
Dear Guest,

Thank you for your review about your recent stay with us. Im delighted to read you found your room spacious and comfortable. Our buffet b'fast definetly offers great value for money. We look forward to welcoming you back.

Kind Regards,

The Team at Distinction Luxmore
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york
Top Contributor
104 reviews 104 reviews
45 hotel reviews
Reviews in 45 cities Reviews in 45 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed April 15, 2013

We had a large comfortable room on the ground floor,with a hedge to view from the window.This was more than compensated for by the friendly helpful staff,spacious dinning room ,and a most superb evening meal of roast venison!!! The organisation of the buffets was excellent,ensuring efficient service.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, Manager at Distinction Luxmore Hotel, responded to this review, April 18, 2013
Dear Guest,

Thank you for your review about your recent stay with us. Im delighted to read you found your room spacious and comfortable and the staff friendly and helpful. We look forward to welcoming you back in the near future.

Kind Regards,

The Team at Distinction Luxmore
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Helsinki
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 13, 2013

Too big hotel with too big and noisy tourist groups. At midnight we had to go out and ask people to be more silent, as we could not sleep. Room was big enough but uncomfortable without airconditioning and smelling dirty. Breakfast was not good, other meals we did not even try.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queenstown
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 of 5 stars Reviewed April 8, 2013

As a limousine driver I stay at the Luxmore often, it is always clean and spacious and a bit bigger than your normal motel, it is very convenient to be able to dine at Baileez restaurant, they provide great lunch options and are currently offering a $10 bacon and egg breakfast.
Hotel is situated right in the center of Te Anau, walking distance to Real Journeys base for the Glow worm or Milford or Doubtfull trips.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, Manager at Distinction Luxmore Hotel, responded to this review, April 18, 2013
Dear Guest,

Thank you for your recent review about your stay with us. Im glad we have continually met your expectations during all your stays with us and we look forward to welcoming you back.

Kind Regards,

The Team at Distinction Luxmore
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Devon,England
Top Contributor
62 reviews 62 reviews
30 hotel reviews
Reviews in 37 cities Reviews in 37 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed April 4, 2013

Spent two nights here, thought it would make a change to stay in a hotel rather than all motels on our trip.
There were several parking spaces at the front, so we parked there, next to other cars. . When checking in the receptionist asked where we had parked and we were promptly told we couldn't park there. We pointed out there were no signs saying we couldn't and she said it was for buses. We said there were marked bays, only suitable for cars, and she still said we would have to move it. As there seemed to be plenty of coaches dropping off (mainly Japanese ) tourists, without any problems, we left our car where it was, in the marked bay.
The room was a superior I think. It was big and comfortable if a little dark. The room overlooked a small car park. The room was fine, no complaints and not too much noise from outside except when the delivery lorry arrived!
The landings are big and spacious, as is the reception area,which is lucky as there seemed to be a constant stream of people waiting to either check in or check out and lots of cases everywhere.
We had some free wifi in the cafe/bar next door which was good and a comfortable place to be.

I can't complain about this place, the location is certainly very good. Right in the town and next to the lake and shops and restaurants. But it just felt lacking in something and I feel it could be so much more. It is a good location to explore from, and we drove to Milford Sound and did a Doubtful sound trip from here too.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, Manager at Distinction Luxmore Hotel, responded to this review, April 18, 2013
Dear Guest,

Thank you for your review about your stay with us. Im glad you found your room big and comfortable. I apologise about the confusion with car parking. We have plenty of car parking options available around the hotel and we do tend to allocate the spaces out the front for tour bus arrivals. I think the situation could have been handled better and apologise if this impacted on your stay. Once again, Thank you for your feedback and we look forward to welcoming you back.

Kind Regards,

The Team at Distinction Luxmore
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NJ
Top Contributor
54 reviews 54 reviews
19 hotel reviews
Reviews in 33 cities Reviews in 33 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 31, 2013

The best hotel experience in South Island. Great location by the river & shopping. Mostly the staff was excellent & there was nothing the GM Paul wouldn't do for you. The internet WiFi was available in the lobby which was good for coiple of hours, but they didn't mind giving you the code whenever you needed.
Excellent selection of food in Dinner Buffet & Breakfast Buffet.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, Manager at Distinction Luxmore Hotel, responded to this review, April 1, 2013
Dear Guest,

Thank you for your review about your stay with us. Im glad you enjoyed our great food offerings and friendly, efficient service especially from Paul. We look forward to welcoming you back.

Kind Regards,

The Team at Distinction Luxmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Distinction Luxmore Hotel

Address: 41 Town Centre | PO Box 167, Te Anau, Fiordland National Park, New Zealand
Phone Number:
Location: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Te Anau
#10 Luxury Hotel in Te Anau
Price Range (Based on Average Rates): $
Hotel Class:4 star — Distinction Luxmore Hotel 4*
Number of rooms: 180
Official Description (provided by the hotel):
Located in the heart of the town, Distinction Luxmore is a popular choice with both visitors and locals alike. Basing yourself in Te Anau enables you to explore the Fiordland World Heritage National Park and staying at Distinction Luxmore ensures your experience will be enjoyable. Distinction Luxmore has 180 rooms consisting of Standard, Superior & Deluxe rooms and suites. The hotel is Qualmark rated 4 star and offers three on site Restaurants and Bars. ... more   less 
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Also Known As:
Distinction Luxmore Te Anau
Hotel Distinction Luxmore
Distinction Luxmore Hotel Te Anau, Fiordland National Park

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