Bob and Maxine own two cats which go into the double rooms. I'm highly allergic to cats, and Bob had mentioned nothing about having cats in his emails. After spending 5 minutes in their house, I was coughing, sneezing and my insides were itching. Given that, through no fault of my own, I couldn't stay the night, I approached Bob to cancel my stay. He was very confrontational and rude. His defence for not telling me was that "everyone has cats". He tried strong arming me into paying for my entire two night stay, but eventually relented with payment for half the night. I was very disappointed with the experience, especially since I was trying to cancel before noon, and since it was clearly his fault that he hadn't mentioned the cats.
As a side note, the private rooms are not in the Backpackers. They're simply guest bedrooms in Bob and Maxine's own house. So they are, in effect, homestays rather than hostel rooms. They were also fairly expensive, for $10 more a night, I got a private studio closer to town in Bella Vista where I didn't have to share a bathroom.
- Also Known As:
- Bob And Maxine`s Backpackers Hotel Te Anau
- Bob And Maxine's Backpackers Te Anau, Fiordland National Park