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“Well worth the stay” 5 of 5 stars
Review of Edgewater Motel

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Edgewater Motel
3.5 of 5 Motel   |   52 Lakefront Drive, Te Anau, Fiordland National Park 9600, New Zealand   |  
Hotel amenities
Ranked #19 of 24 Hotels in Te Anau
NSW
1 review
“Well worth the stay”
5 of 5 stars Reviewed June 2, 2012

Just wish to thank Wayne for a most enjoyable stay the four of us had at his motel for the couple of nights we were at Te Anau.None of us had a complaint to make ,we found the
two bedroom unit very clean ,comfortable and well equiped for our stay.The staff as well as your self were more than helpful and oblidging on a number of occasions.On our two weeks
spent touring NZ, Edgewater was amongst the top ones.Value for money you could not ask for anything more.Close to the CBD and just across the road to the lake.Once again Wayne thankyou for a most enjoyable stay.If we come back I know where we will stay.See you then,
As the saying goes you can't please all the people all the time, but you certainly did us.

David,Narelle & Party

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lyon82, Owner at Edgewater Motel, responded to this review, June 4, 2012
Dear David, Narelle and party,
Thankyou for your feedback relating to your recent stay . We are pleased that you enjoyed your time at Edgewater and found the property of a clean and comfortable standard.
Your commendations will be passed on to Wayne the Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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100 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Adelaide
1 review
4 of 5 stars Reviewed May 27, 2012

Many thanks to Wayne for the great stay my wife and i had at Edgewater.The room was extremely comfortable and everything was as expected.We are often visiting New Zealand and I have to say the Edgewater is as good if not better than many other motels we have stayed in.To the negative respondents on this motel, all I can say is if you want 5 star motels,start paying 5 star prices !!!!
Wayne,thank you for your assistance in getting our bookings for the Milford sound tour organised,and the friendly manner in which we were received,if we ever get the chance to get to your neck of the woods again we will look you up.
Keep up the good work.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lyon82, Owner at Edgewater Motel, responded to this review, May 28, 2012
Thankyou John H for your positive review.
We are pleased that you enjoyed your stay at Edgewater along with the friendly hospitality provided.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 19, 2012

Although I was promised lake view and got charged for it I didn't get the room that I was promised. The service was very unfriendly and rude. I have never come across front desk staff whine about about cleaning rooms. we traveled with kids and my kids had dropped some biscuits on the floor and the owner complained about cleaning that. He said that cleaning was our job and not his.I can't recommend anyone to this place.

Room Tip: Staying away from this motel would be a great choice.
See more room tips
  • Stayed May 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lyon82, Owner at Edgewater Motel, responded to this review, May 21, 2012
We welcome the opportunity to respond to this review.
The reservation was booked through an I Site , and the Manager made particular mention on booking that the cheaper 2 bedroom Unit had a Lakeview down the Driveway whilst the more expensive alternative enjoyed lake and mountain views. The guests chose the cheaper of the two options and were charged the appropriate rate for the two nights stay,
On entering the Unit to provide a service on day two, the Manager was confronted with the following. Food splattered on walls,table and floor. Plates and pots covered with the remains of cooking ingedients. The sink was blocked with food debris and the stove top coated in spillage.
There were broken biscuits trodden in to the carpet along with orange food spice trailled in to the main bedroom.The Motel compendium was destroyed.
The Manager politely pointed out to the guests that he was upset with the state of the room.
While it is always expected and accepted that the amount of cleaning required will differ from guest to guest , we also believe that guests should show respect for property .
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Tianjin
1 review
5 of 5 stars Reviewed May 1, 2012

Te Anau这家motel是我在新西兰住过的最好的motel,老板非常非常nice,听说我们是过去度蜜月,特别赠送我们巧克力~~呵呵呵~~还帮我推荐便宜好吃的饭馆、还会帮你订餐~~总之人很好很好~
再说说motel,房间很大,比我们在皇后镇和Wanaka住的都要宽敞很好,住着很舒适~停车也很方便。Te Anau的景色很美,有种静谧的美,一定要去Doutful Sound~实在太壮观了~~
naked bus站就在这家motel的门口,搭车也方便,Info center也离着很近。总之推荐推荐~~~

This motel is the best motel I've ever lived in NZ, the Wayne is so so nice~~ He helped us a lot~ Commend the nice and cheap restaurant for us, gave me the chocolates and so on~~~

And the motel room is commodious, bigger than the Queenstown and Wanaka's motel~ easy to park~ Te Anau is so beautiful, very silence~~ If you get Te Anau, you should go to Doutful Sound!

Naked bus stop is just outside the motel, and the info center is near~

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lyon82, Owner at Edgewater Motel, responded to this review, May 9, 2012
Thankyou Wendi Z for your feedback
We are pleased that you enjoyed your stay with us at Edgewater Te Anau
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waikoloa, Hawaii
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 29, 2012

The man who checked us in at the Motel made it one of the friendliest lodgings in New Zealand in our experience. He was helpful without us even asking him and making suggestions when we would not have known all the right questions after a tiring drive to Te Anau. The motel might be basic, but it did have a warm retro feel and the location was fine (across the street from the lake and close to stores and restaurants). It was fine for us, because we got an upper-level unit. Potential guests might ask if the room will be on the ground level with the cars or on the upper level, and facing the side or the front with a full, direct view of the lake. This lodging was like some others in N.Z. and could improve with new plumbing that allows you to have warm water, not either hot water or cold water (separate faucets) when washing in the sinks.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lyon82, Owner at Edgewater Motel, responded to this review, May 9, 2012
Thankyou for your feedback.
We value your comments and are pleased you enjoyed your stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidenhead, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed March 25, 2012 via mobile

Old, dirty and dangerous and poor value for money.

How many years this hotel has been taking money and not reinvesting in new furniture and equipment is beyond belief. The sofa (although red) was actually black in places with dirty stains. Bathroom was more like a cupboard.

I am no expert, but the number of plugs inserted into extension cables made me wonder whether it was actually safe.

Take my advise, find something better and cheaper.

Stayed March 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lyon82, Owner at Edgewater Motel, responded to this review, March 26, 2012
While Edgewater is an older property (and we have been its owners for 6 years,) it has had most of its Units re furbished including new beds/linen /carpets/drapes/furniture/ flat screen TVs and paint. The re furbishment will continue with the last 5 units this Winter with reinvestment an ongoing obligation
Edgewater does not have a red sofa in any of its 17 Units, so I am a little puzzled at the remark relating to dirty stains ?
The cleaning of all the Units is to a very high standard as indicated in other reviews.
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Virginia Beach, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed March 22, 2012

Our two bedroom apartment was somewhat outdated and a little awkward for self catering (three stools at a bar, a sink in the corner of the living room, and an electric frying pan for cooking). However, staff was very helpful and friendly and the location is magical.

Room Tip: Rooms in the back of the motel appeared from the outside to be rather small.
See more room tips
  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lyon82, Owner at Edgewater Motel, responded to this review, March 26, 2012
Thank you for your feedback which we appreciate.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Edgewater Motel

Address: 52 Lakefront Drive, Te Anau, Fiordland National Park 9600, New Zealand
Location: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Kitchenette
Hotel Style:
Ranked #19 of 24 Hotels in Te Anau
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Edgewater Motel 3.5*
Number of rooms: 17
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Also Known As:
Edgewater Hotel Te Anau
Edgewater Motel Te Anau, Fiordland National Park

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