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“Awesome view, perfect stay :)” 5 of 5 stars
Review of Oaks Club Resort

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Oaks Club Resort
4.5 of 5 Hotel   |   171 - 179 Frankton Road, Queenstown, New Zealand   |  
Hotel amenities
Ranked #32 of 57 Hotels in Queenstown
Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Awesome view, perfect stay :)”
5 of 5 stars Reviewed December 25, 2012

We stayed for 3 nights and totally fell in love with this resort. The moment we stepped into the apartment, we went "wow". The full window and huge apartment just blew us away. It almost made us not want to leave the apartment to venture out to Queenstown.
The view was just spectacular!
The living room was huge and the fireplace absolutely beautiful.
The bedrooms are huge as well, with very comfortable beds :)
Clean aparrtment and comfortable :)

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron J, Manager at Oaks Club Resort, responded to this review, January 7, 2013
Kia Ora! Thankyou for your comments. I am thrilled you enjoyed your stay. The apartments are well designed to maxmise the views of the lake and mountains. The fireplaces come in very handy in winter and on chilly nights during other times of the year! We look forward to welcoming you back.
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257 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 17, 2012

Oaks was a resort that we were given through flight center after two other bookings failed. We are definitely returning back to Oaks. Showers were hot and plenty. Beds were so comfortable and the views GOP smacked us. Floor space was huge and even though the kitchen was modernized, Queenstown restaurants were too tempting.The walk to the town centre would take a half hour slow stroll along the lake and then cut through the botanic gardens near the ice ring centre. Therefore there are no steep hills to climb.

Room Tip: Definitely lake view
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron J, Manager at Oaks Club Resort, responded to this review, December 18, 2012
Many thanks for taking the time to comment on your recent stay at Oaks Club. We are pleased to read that you found your apartment huge with comfortable beds and that you enjoyed the views of Lake Watitipu and The Remarkables. We look forward to welcoming you back to Oaks again in the future.
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CA
Top Contributor
55 reviews 55 reviews
37 hotel reviews
Reviews in 33 cities Reviews in 33 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed December 4, 2012

We had booked a hotel room at this facility and were disappointed when we arrived. The front desk staff upgraded us, which we appreciated, but the 1-bedroom apartment was poorly arranged. The drawers in the bathroom didn't close, the bathroom doorstop was filthy (right under the toilet lip), and the tv didn't face any seating area. The door between the bedroom and main room had glass panes floor to ceiling, making it impossible for one person to stay up with the lights on while the other slept. We could hear our neighbors through the adjoining door and since the front desk was closed after 8 pm, it was uncomfortable to try to confront them about their noise. Facility is poorly signed, the beds were worn, and overall it does not feel like a resort. The wi-fi is inconvenient, as others have mentioned. The 20-minute walk to town was doable, but not after a long day of hiking. I wouldn't recommend this place to a friend.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron J, Manager at Oaks Club Resort, responded to this review, December 6, 2012
Thank you for your review of Oaks Club Resort. We are disappointed to read that you did not find your stay with us enjoyable. Your comments have been taken on board and will be discussed with the appropriate parties as it is only through guest feedback that we can identity areas of concern.

We do hope that this does not affect your overall opinion of Oaks Hotels & Resorts, and you choose to stay at one of our properties again in the future.
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Melbourne, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 28, 2012

I can not fault this hotel. I travelled with family to Queenstown. We wanted a room with the view and the lady at the reception said the room will only have partial view. The room actually having a stunning view.

The room is very very well appointed with all the facilities. Each room has it own bathroo, so no more fighting for toilet time.

The kitchen is very well equiped. The suana is small, but it is prefect way to relax after a day of sight seeing.

Will definately stay there again for next trip to Queenstown.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron J, General Manager at Oaks Club Resort, responded to this review, November 30, 2012
Thankyou for your review. We are proud of our hotel and I am very pleased you enjoyed your stay. We have a fabulous location and the views from the apartments are stunning. They are also spacious and well appointed, perfect for families. We look forward to welcoming you back in the future.
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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2012

Overall, was very satisfied with this Hotel.Large rooms with lake view.Room was very clean.Only setback was the location can be quite far from town.U could probably walk to town if u r quite fit.Steep slopes.About 30mins slow stroll.
Highly recommended if u hv car to drive ard.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron J, General Manager at Oaks Club Resort, responded to this review, November 28, 2012
“Kia Ora” and thankyou for your review. I am pleased you enjoyed your stay with us. The hotel is 1.5 kms from the town centre. This takes just a few minutes to drive or approx 20 minutes to walk depending on how many times guests stop to take photos of the breathtaking mountains and Lake Wakatipu. We hope you stay with us again, next time you visit Queenstown.
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Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 17, 2012

Travelling throughout NZ South Island, booking last minute on Wotif, mostly getting average accommodation. Then we walked into the 2 bedroom apartment at The Oaks. WOW. Breath taking views of the lake. Hugh outdoor balcony. Big rooms, pleasant staff, well appointed, and did I mention the view? Actually enjoyed being a little outside the busyness of downtown, without being too far away. Thanks.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron J, General Manager at Oaks Club Resort, responded to this review, November 19, 2012
Thank you for taking the time to provide feedback on your recent stay with us. It is wonderful that you enjoyed your stay. Our apartments are well positioned to take advantage of the fabulous views. After a busy day of exploring Queenstown, coming back to the apartment and relaxing on the balconies is quite a treat. We look forward to welcoming you back again in the future.
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Sydney, Australia
Top Contributor
83 reviews 83 reviews
64 hotel reviews
Reviews in 69 cities Reviews in 69 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed November 5, 2012 via mobile

This is your typical modern serviced apartment style hotel. It's got free parking and is in a reasonable location, if you don't mind a 15 minute walk into Queenstown. The rooms are modern and well decorated. The hotel style rooms are a reasonable size but if you can afford to pay a bit more go the upgrade to a one bedroom of more, especially if they have lake views.

Front desk staff were average, nothing to rave about, the hotel was practical empty when I stayed and I found they could have done more to leave a lasting impression. As like most of new Zealand you have to pay for room Internet but they give you 30 minutes free access in the lobby area.

Would stay again if I had to.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron J, General Manager at Oaks Club Resort, responded to this review, November 19, 2012
Hello Sosuma. Thankyou for your feedback. The hotel rooms are well appointed however the one bedroom apartments offer lake and mountain views, kitchens (or kitchenettes), balconies and generous living space. We are proud of our hotel and the guest experience with our front desk team is paramount. I apologise we did not exceed your expectations on this occasion. We look forward to welcoming you again.
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Additional Information about Oaks Club Resort

Address: 171 - 179 Frankton Road, Queenstown, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette
Hotel Style:
#18 Family Hotel in Queenstown
#29 Luxury Hotel in Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Club Resort 4.5*
Number of rooms: 64
Official Description (provided by the hotel):
Breathtaking views of Lake Wakatipu are just part of the appeal of accommodation at Oaks Club Resort. A luxuriously appointed apartment-style Queenstown hotel, it is conveniently located on Frankton Road, the main road into picturesque and popular Queenstown. The hotel comprises Hotel Rooms, 2, 3 and 4 bedroom apartments in chic, contemporary styling, underfloor heating and in some rooms, full kitchen and laundry facilities and gas fire places. ... more   less 
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Also Known As:
Oaks Club Hotel Queenstown
Oaks Hotel Queenstown

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