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“Ideal for families” 5 of 5 stars
Review of LakeRidge Condos

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LakeRidge Condos
4.5 of 5 Condominium   |   51 Thompson St. | P. O. Box 446, Queenstown 9348, New Zealand   |  
Hotel website
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Hotel amenities
Certificate of Excellence 2014
Singapore, Singapore
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Ideal for families”
5 of 5 stars Reviewed January 5, 2014

LakeRidge Condos was the perfect place for my family of five during our stay in Queenstown. The views from the spacious balcony were simply amazing. We even caught sight of a rainbow on one of the evenings! The rooms are well-appointed. The kitchen was fully equipped and had everything we needed. I had requested for an apartment with the best view and I was given it! My kids loved the idea of the duplex and we spent a lot of time in the spacious living room with its open plan kitchen especially in the evenings. The apartment is about a ten minute walk to the city centre, so it is not too far off. I would highly recommend this apartment to families as it has three bedrooms and can easily fit a family of six.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaysouthManager, Manager at LakeRidge Condos, responded to this review, January 7, 2014
Hi Rita, thanks for taking the time to post a lovely positive review about the special family time you all enjoyed at the LakeRidge Condos. Yes we agree that the apartments do work very well for families, everyone has their own space if necessary or a great spacious lounge to spent quality time together. We welcome you all back anytime in the future. Kind Regards The Team at Staysouth.com
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86 reviews from our community

Traveler rating
    63
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    5
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Any
English first
Auckland, New Zealand
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 27, 2013

We were looking for a self-contained apartment with views and close to town. We compared Peppers Beacon, Oaks Club Resort and Breakfree the Point and LakeRidge Condos, which were four places that met our criteria. We had been to Queenstown before and though the Fernhill end of town had greater views than the Frankton end so it came down to Peppers Beacon and LakeRidge Condos. Then we found out that LakeRidge Condos was offering promotional pricing so we booked for 5 nights, and it proved to be a good decision. The location really offers stunning views of the lake and mountains.

The apartment has a pre-arrival service (booking procedure and email correspondence). This involved confirming the booking, and making the payment for the stay in full. Although this sort of procedure is different to the normal hotel/motel booking procedure, it is understandable as this place is more like a holiday home(there is no onsite reception/manager) rather than a serviced accommodation. As long as you are comfortable with paying the full price of the stay in advance, I think there was nothing to complain about the pre-arrival service as it was efficient and clear. The security code required for accessing the apartment that you are allocated to was also provided upon payment via email. So you get to find out which apartment unit you are going to stay prior to your arrival.

We stayed in Apt 4 which was on the third row of 4. The front two rows of apartments (apt 6-9) have the best views. I asked if apt 8 or 9 (the front two) were available for my stay but was told that they were already booked. So do book early (I only made my booking 10days prior to arrival) if you want to get the front (or second) row of apartments. The back two rows do still enjoy magnificent views however the roofs of the buildings next door and the apartments in front of you do obstruct your view. The photos of unobstructed lake views on the LakeRidge website are taken from the front two apartments (8 or 9).

The apartment itself if exactly like how is was shown on the website. There's also a floorplan of the apartment on the website. The living area upstairs was spacious, with a large full kitchen with everything you need. Salt, black pepper, and cooking oil were provided. Two of the rooms were good-sized with a queen bed in each room. The third room was a bit smaller with two twin beds, probably ideal for kids.

Marianne(offsite manager) is very efficient and easy to deal with. We asked for an early check-in and she gladly arranged that with the cleaners to make sure the apartment was ready by 10am. Also, we asked for a late check-out which was also arranged.

1GB/day of WIFI is available per apartment, which I think is quite generous.

I would strongly recommend this place!

Pros:
+The views... (the best in town)
+Spacious living room
+Spa bath in the main bathroom
+Location - a short walk (5-10min) into town, 10-15min walk from town, 5-10min walk to the lakefront, 10-15min walk to Skyline gondola.
+Generous WIFI

Cons:
+ As this is not a serviced apartment, towels, toilet paper, bathroom amenities, tea/coffee are not provided daily. I knew about this so I'm not complaining. But since we were staying for six days, I think the management should've informed the cleaners to leave enough amenities, tea/coffee, etc. to last six days. This would have really impressed us.

Overall, I'm definitely going back here.

Room Tip: Front four(apts 6~9) apartments have better views. While the back two rows(apts 1~5) still enjoy gre...
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaysouthManager, Manager at LakeRidge Condos, responded to this review, January 7, 2014
Thank you so much for your kind comments and giving Trip Advisor users a very extensive helpful and thorough overview of the LakeRidge Condos and everything that we offer. We certainly welcome you to stay with us any time in the future. Warm Regards The Team at Staysouth.com.
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brisbane
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 24, 2013

Stunning views of the lake. We were in Apt 2 which was on the last row of 3 but still had gorgeous views. The rooms were well furnished and ideal for the family.
Parking a bit tricky but not too much of an issue.
Didnt attempt walking to the town as the trip back wouldve been uphill.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaysouthManager, Manager at LakeRidge Condos, responded to this review, January 7, 2014
Staysouth.com appreciate you taking the time to personally review our property. Great title "view excellent" we certainly agree, all of the LakeRidge Condos" do enjoy stunning views over looking the wonderful Lakes and Mountains of Queenstown "aren't we lucky". We welcome you back any time in the future. Kind Regards The Team at Staysouth.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Invercargill, New Zealand
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 4, 2013

I used Travelbug to look for availability on 1st January 2014 for two nights and Lakeridge Condos was advertised.
I tried to make a booking but the system said a 5 night stay was compulsory at this time. In this particular instance it was not possible to make a 5 night booking as the property was sold out on the 3rd January.
I immediately phoned and asked if it would be possible to secure these two nights. The lady was helpful and said she would check. She phoned back and said that yes it would be possible but the rate would now be $750 per night. I expressed my disappointment at this because it was $200 per night more than the advertised rate of $550!
When I mentioned my disappointment given the advertised rate I was informed that it was because of the time of year, public holidays etc. I said that I was well aware of this as a result of hospitality industry experience but that this could not be used as an excuse when it was already advertised at this rate. I was then informed that the provider had no control over the rates or conditions of the rooms as they appeared on Travelbug. This is absolutely not true! The rates and conditions for all of these sites are managed in house.
Having 5 year management experience as an accommodation provider in Queenstown I am very aware of the demand on rooms at New Year. I know that a provider can make their own rules and conditions and I am very aware of the importance of accurate maintenance of booking sites such as Travelbug because an advertised rate is considered final.
We are all human and we can all make mistakes. It is how they are dealt with that is the measure of worth. In this case you have chosen to pass the buck and blame someone else and it reflects very poorly on the you.

  • Stayed December 2013, traveled with friends
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 23, 2013

The view 10 out of 10... Lots happening below with water activities on Lake Wakatipu...fantastic apartment...prime location..great value for money.... We were roadside and although a little noisy with adjacent backpacker Accom it would not deter our enthusiasm to stay again. Park and walk queenstown or sit and enjoy...the living area is generous, great kitchen, gas stove. Also no keys with front door having a coded door lock is worth a mention...I always end up with a card type access left in my bag!....and hate carrying keys on adventure activities! Maryanne at Stayz who assisted us with our booking was most helpful...thankyou!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaysouthManager, Manager at LakeRidge Condos, responded to this review, December 4, 2013
Delighted to hear you enjoyed the, views, keyless entry and the prime location of the LakeRidge Condos. Many thanks for providing your helpful and informative review and wonderful that you found our staff to be most helpful. We hope that you will get the opportunity to visit us again soon.
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Sydney, Australia
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 15, 2013

We were lucky to be allocated apartment 8 ,right at the front with beautiful uninterrupted views of the magnificent lake and mountains.
We were very happy with the size, cleanliness, and decor of the accomodation. Beds were really comfortable and bathrooms were roomy as was the living area. Can't remember how many times we said 'just look at that view'. Q town is such a picturesque location and would definitely book Lakeridge condos again.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaysouthManager, Manager at LakeRidge Condos, responded to this review, December 4, 2013
Great to hear you had a wonderful experience at the LakeRidge Condos and you appreciated the magnificent lake and mountain views. The complex is tiered up the hill, to give every apartment the benefit of these views. All our visitors are thrilled to experience Queenstown from the spacious condos, a warm welcome back anytime.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
2 reviews
5 of 5 stars Reviewed October 6, 2013

Great place and location. Great service and very accommodating. We stayed for 6nites. A little expensive but worth it. Would be great if there were some boardgames and DVDs for kids. I will definitely stay here again.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaysouthManager, Manager at LakeRidge Condos, responded to this review, October 10, 2013
So pleased to hear you enjoyed your stay with us here in the Magical South!
We are pleased that you enjoyed the great location and that you found us very accommodating. Appreciate your feedback on the board games etc, which have been fazed out over time as pieces always end up missing, dirty and only ever half a deck of cards left. Luckily Queenstown offers such a playgound out your door, it keeps most people busy.
We look forward to welcoming you back again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about LakeRidge Condos

Address: 51 Thompson St. | P. O. Box 446, Queenstown 9348, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #23 of 81 Specialty Lodging in Queenstown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — LakeRidge Condos 4.5*
Number of rooms: 9
Official Description (provided by the hotel):
Nine 5-Star Qualmark rated luxury 3-bedroom self catering apartments. 5 minute walk to downtown Queenstown. Sleeps 6-7 people. Minimum night stay requirement varies from 2 to 7 depending on the time of year. Immaculately presented with underfloor heating, gas fire and large spa bath. 1GB Free WiFi per day per apartment. All condos have full views of the Remarkables Mountain Range and Lake Wakatipu from the top floor - comprising a fully equipped chef's kitchen, dining area and sitting room with a large flat screen TV, DVD and CD player, radio and IPod stereo connection. TV coverage is digital Sky with all channels available for viewing. The 3 bedrooms and 2½ bathrooms are on the middle floor; a master king-double, a king-double (splittable) and a third twin/bunk room. The bed configuration can accommodate either 5 singles or 2 couples and 2 singles. The master bedroom has an en-suite bathroom with shower, basin and toilet. The second bathroom has a basin, shower and spa bath and there is a separate toilet with basin. Each condo has its own private garage on the ground floor, plus one off-street car park - all very easy to drop groceries (and the children) at the door before putting the car away for the night! And a full laundry (sink, washing machine and dryer) is either in the garage or on the middle level. No keys are required for the condos - entry is by digital key-pad, making access easy, simple and convenient and although there is no on-site Reception/staff support is available from your condo's VOIP phone. Baby equipment and a foldaway bed for a seventh person are availble upon request, at an additional nightly rate. Relax in front of the fire with a glass of local Pinot Noir, soak in the spa bath after a day in the mountains or just wind-down and admire a truly spectacular Queenstown sunset over the lake and mountains! Perfect for any season! ... more   less 
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Also Known As:
Lakeridge Condos Hotel Queenstown

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