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“Relaxed luxury with world's most impressive view” 5 of 5 stars
Review of Azur

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Azur
5.0 of 5 Hotel   |   23 MacKinnon Tce | Sunshine Bay, Queenstown 9300, New Zealand   |  
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Hotel website
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Hotel amenities
Special Offer
Complimentary bottle of wine
Ranked #2 of 57 Hotels in Queenstown
Auckland
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Relaxed luxury with world's most impressive view”
5 of 5 stars Reviewed August 10, 2013

We simply loved at stay at Azur Lodge. It is luxurious without being pretentious. The villas are large and are totally designed to drop you smack into 'that' view. There are no streets or roof tops between you and the mesmerizing and dramatic views of the lake and the Remarkables Mountain range. They seem to change colour and mood right in front of you - it is like Mother Nature's TV that you can just keep watching...no remote required.

We loved that we didn't have to eat another fancy lodge meal. The staff were super friendly and each evening would make a restaurant recommendation and drive us the 3-4 minutes to town and pick us up. And one night we didn't want to leave our view so they went and picked us up take out food and put it on plates for us and served it to our room. We loved dining on the deck with our view.

I hope to visit again on our next anniversary as the bathtub is worth the entire room price. Next time I will spend the whole holiday in the bathtub!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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171 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Rotorua, New Zealand
Top Contributor
62 reviews 62 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 16, 2013

Stunning!
My partner and I had the chance of spending last week at Azur and it was superb.

Being both in the high end hospitality industry we are pretty picky and have high expectations and the entire team of Azur delivered what we call honest and genuine care and hospitality. From the drives to town when you need it, to the little touches added to the villas when we wanted something, it was an excellent stay. The lodge is in a superb location which gives you the access into Queenstown but also gives you the privacy and ''getting away feel'' that we all need on a holiday. The villas are well positioned with stunning views over the lake and the mountains and furnished with everything you need if you wanted to totally escape from the world and not venture outside. It was one of my most ''appreciated'' time away in a very long time, chilled, relax and full of adventures with some skiing and socialising in the evening.
Our warmest thanks again to a wonderful team of professionals and let's hope we return very soon for more.
Thanks F&A

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 5, 2013

It is somewhat difficult to put into words the overall feeling of total relaxation that overcomes you once you are settled into your Villa at Azur.
My wife and I arrived after a long 6 hour drive and were welcomed warmly by Tania who showed us around the main lodge building but then recognising we were tired took us to our villa. Afternoon tea is included at Azur and so this soon arrived, beautiful cake, coffee and wine, what a great way to start a Queenstown vacation!
The 9 villas are spacious and private with unbelievable views. It is like your own private, constantly changing movie, fantastic.
Everything about a stay at Azur encourages you to relax and let the staff take care of your every need. Be it breakfast in your villa, a transfer into Queenstown (5 minutes away) or dine in at night using local restaurants that the staff work with (a fabulous concept that even has the lowly hamburger transformed into a delightful meal).
We were bitterly disappointed to leave after just 2 short nights and could have easily spent a week here.
Azur lodge is located just out of the township of Queenstown itself but with your own car and the lodge transfer service this is not an issue. The views alone more than make up for this.
The lodge unlike many of the 'super' lodges does not include dinner but with so many excellent restaurants in the Queenstown region you would only miss out if they did. The in Villa evening dining comes at an extra cost but is a great way to dine in. You order off the a la carte menu of several local restaurants and the villa staff pick the meal up for you, bring it to the lodge, flash things up and bring it to you, brilliant.
The views from every part of the villa are amazing, and that includes the bath.
We found our stay here to be amongst the best we have ever experienced and the staff played a big part of that. You felt almost part of the family, they were relaxed, friendly but always professional. I cannot wait to go back.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 20, 2013

My partner and I were excited to go on our first trip together and I took it upon myself to organize the accommodation. I wanted something special as with our busy schedules we rarely get a quiet moment to really soak in each other's company. After browsing the reviews on TripAdvisor, Azur caught my attention.

On arrival, we were personally greeted and made to feel at home immediately. Although we have both traveled New Zealand extensively, my partner and I were extremely impressed by the views out of our private villa - so much so that the first night we decided to stay in and make good use of the wonderful spa bath.

Although part of the charm of Azur are the well appointed private villas, is really the staff that make this place extraordinary. They manage a fine balance between ensuring you are comfortable during your stay, all while allowing you to have the privacy to feel like you're at home. Because there are only 9 villas you are always of upmost priority to the staff and they make it very clear nothing is too much trouble.

The location is incredible - you drive down a private residential street to arrive at Azur, which is housed on the tip of a hill, allowing sweeping views that are absolutely breathtaking. Despite the secluded location, you're only 5 minutes from the center of Queenstown and the staff provided complimentary shuttle service to ensure you can make the most of your time here.

If you're looking for something special in Queenstown, there's no better choice. This is luxury with a homely and personalized service.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2013

My wife and I came here on our honeymoon for 5 nights in April, 2013. Like many others, we booked our trip with Claudia from Pacificforless.com (who, by the way, is awesome). Today, sadly, is our last day here and we don't want to leave! We are so happy with our experience here that I wish to share it here.

Location
If you are coming to Queenstown, you simply cannot beat the location at Azur. The rooms have floor to ceiling windows to an 180 degree view of Lake Wakatipu and the mountains. Although it is a only a short 5 minute drive from the center of town, looking out the window, you would never have guessed it. The villas are strategically placed to make you feel like you are deep in unspoilt nature while giving you the convenience of proximity to wonderful food options in Queenstown. During one of our days, we actually walked to town, which took under 30 minutes. No photos can do the view justice either- you really have to see it for yourself.

The Room
This is one of the most luxurious rooms I've ever stayed in. Full surround sound stereo system, flat screen TV, rainforest shower heads, extra-large jacuzzi, king sized bed, fireplace, heated floors in the bathroom, this room has outfitted with the most up-to-date amenities. There is even a fridge stocked daily with soft drinks, beer, and snacks. All complimentary. And did I mention the view?

Service
The service here is unparalleled. The staff here is very international ranging from Europeans, to Asians to New Zealand locals. The fact that there are only 9 villas on site means that the service is extremely personal. For instance, my wife has a long and complicated list of allergies and EVERY STAFF MEMBER were made aware of them and made the effort to make sure that ANY food that they served or delivered was free of those ingredients. Azur offers a service where they deliver food from some of the best restaurants in Queenstown- which we took advantage of. We were able to enjoy fine dining in the comforts of our room... and our pajamas. Another example of their attention to detail- when they pick up your food, they bring their own oven to keep the food warm in transit. Basically, anything you can think of to ask they will do. Want to go downtown? They will drive you. Want to fly on a helicopter to Milford Sound? They will make it happen. I can't say enough about how wonderful the staff are here.

Food
Although there is no on-site restaurant at Azur, they do serve a KILLER breakfast that they can deliver to your room prepared by a professionally-trained chef. And afternoon tea. And canapes. And late-night dessert. And it's all awesome. And complimentary. Plus you can always order from the myriads of menus from restaurants downtown and they deliver. Warm. In fine china.

Summary
If you are looking for a luxurious accommodation with personal service delivered with professionalism- this is it. You will not find comparable level of luxury anywhere else at these rates. My wife and I cannot be more happy that we chose Azur for our honeymoon. Thank you Gavin, Maria, Lana, Ana, Kako, Amanda, and Tanya for making our dream honeymoon come true!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed April 9, 2013

Azur Lodge is an incredible experience - superb luxury accommodation with what must be the best views on the planet! From the moment we arrived to the moment we left we where made to feel welcome and nothing was a problem, they even drove us into town and collected us for a fab night out in Queenstown.

Room Tip: All lodges the same!
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 30, 2013

I took my wife to Queenstown for a significant birthday, staying 5 nights at Azur. From the time we arrived to the time we left, we were pampered.
After being picked up from the airport and shown around the main lodge, we were taken to our villa, where a chilled bottle of sparkling wine and chocolates were waiting for us. On hearing that we hadn't eaten on the flight we were immediately offered canapes to tide us over, and these were promptly delivered.
All staff were very knowledgable and helpful in making bookings for tours, which were simply charged to the room for convenience. Advice on restaurants and locations of shops, galleries etc. was also readily available. Transport to and from town was also provided immediately on request.
Breakfasts were as good as previous reviewers have said, and delivered anytime. One day it was delivered, hot, at 6;30 am, to our villa prior to leaving for a day tour to Milford Sound. The next day we had it at 12 noon on our private terrace, enjoying the sunshine and magnificent views.
The villas are spacious, clean and fitted out to a high quality and the views from all parts of the villa are spectacular.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Azur

Address: 23 MacKinnon Tce | Sunshine Bay, Queenstown 9300, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Queenstown
#2 Luxury Hotel in Queenstown
#11 Family Hotel in Queenstown
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Azur 5*
Number of rooms: 9
Official Description (provided by the hotel):
It would be hard to imagine a more perfect view than the one from Azur. Set to best capture the views of both Lake Wakatipu & the surrounding mountains,Azur is beautiful property set amongst 3.5 acres of native bush, it features a magnificent lodge and nine 90 sqm freestanding villas. It captures the best of both worlds, amazing views and it is in a tranquil & isolated setting yet only 5 minutes from downtown. ... more   less 
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Also Known As:
Azur Hotel Queenstown
Azur Queenstown

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